Rated 3.8 out of 5 by 92
Rated 5.0 out of 5.0 by giawhiz downtown convienence,great service
We used this hotel to stay for a reunion and were pleased with the service and amenities. Having a microwave and refrigerator really was nice as we stayed a week. A repair to the tub faucet was attended to quickly. Staff was super friendly and helpful. would stay there again.
September 19, 2014
Rated 5.0 out of 5.0 by Music J Very comfortable and affordable
I would recommend staying at this or other Holiday Inn or Holiday Inn Express. Very comfortable bed and able to relax.
September 15, 2014
Rated 1.0 out of 5.0 by 99stew Mr
Good location to events attended. Room had a plumbing problem staff was aware of and should have never been occupied.
September 10, 2014
Rated 4.0 out of 5.0 by Realrelief Avoid the dinning area.
The service is just terrible. Every other aspect was great but the wait staff just mopes around and looks at you like you have two heads when asking for coffee. I had to make the coffee to go and head to a local restaurant for breakfast. They must be paid hourly and not rely on tips.
September 4, 2014
Rated 2.0 out of 5.0 by Michigan66 Not what it used to be
I've been staying at this HIE for 3 years on business. It has gone from being a pleasant hotel to a hotel that is in need of improvement. There are many choices in the Mansfield area and I will be staying somewhere else the next time.
September 3, 2014
Rated 4.0 out of 5.0 by Joskin Unexpected in Mansfield
I was not expecting to be in Mansfield, Ohio but was pleasantly surprised to find this Holiday Inn and Suites that provided all the amenities I needed.
For me, an uneventful experience is a good experience and that is what I can say about the Mansfield Holiday Inn which is located in the middle of town.
August 24, 2014
Rated 5.0 out of 5.0 by MrsChag5 Very nice place, excellent value
We chose these hotel because it was centrally located to our travels and we're glad we did. One particular detail I would like to note was that the pool had its own private elevator from each floor. Feels like in most hotels you have to go tromping through the main lobby. To me this is a prime example of how the hotel paid attention to details that make your stay pleasant. The only small petty complaint I had was there was only a waste basket in the bathroom area. Definitely would recommend if this is where you are traveling too.
August 19, 2014
Rated 4.0 out of 5.0 by Mae07 Nice room, comfortable room and good service
We had a very pleasant stay at the Holiday Inn at Mansfield especially for the first 4 days. We, at the suggestion of the Holiday Inn representative who made our reservations booked a breakfast in the restaurant for the 5 days for $5.00 each added to the cost of the reservation. It was a very good deal as we were told by the waitress that we could order anything on the menu and we only paid tax and tip. Most of the items were priced on the menu at more than $5.00. The service was good the first four days. However, on the 5th day when we were leaving, we could not get the waitress to wait on us. We finally after 20 minutes just left and got breakfast somewhere else. We needed to get on the road because of a long drive. When we came down, surprisingly the restaurant was packed which had never happened on the previous days. Also, there was only one waitress and there were normally two on the slower days except one day when we were told that one waitress did not show up.
August 18, 2014