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Rated 3.9 out of 5 by 74 reviewers.
Rated 3.0 out of 5.0 by july 10th 2014 room promised was not avail ... not willing to work with me without myself getting upset .. then they did July 24, 2014
Rated 4.0 out of 5.0 by reservation staff Need better or more training before being allowed to deal with customers July 24, 2014
Rated 3.0 out of 5.0 by Recent stay Adequate hotel but consider the following: a. too cold b. noisy in hallway c. no working room phone d. at check-in, no rack for carrying clothes Goods: a. restaurant food July 21, 2014
Rated 5.0 out of 5.0 by One of the best HI Express experiences I am on the road at least 100 nights/year, and I can say that the Mansfield HI has offered some of the best service I've seen in the chain. The front desk staffed called upstairs within 10 minutes of check-in to make sure the amenities met my needs - a first! Meme and the other front desk staff were very accommodating and helpful. The food at the on-site restaurant was delicious, and both bartenders very friendly. The only downside (a very minor one) was that drink prices at the bar seemed very high compared to other HI's I've stayed in. When I'm next in the area, I will travel out of my way to stay at this location. July 17, 2014
Rated 5.0 out of 5.0 by Awesome Staff We felt blessed to be welcomed so friendly by everyone and our needs attended to immediately. We loved how the front desk even provided a great pizza place to eat in the area and the reasons behind his choice. It turned out to be wonderful and we appreciated his extra help. Almost saved him a couple slices to eat. : )) We decided to stay in the area to do some sightseeing and just relax away from home. So glad we chose this Hotel and Conference Center. We definitely will be back. July 9, 2014
Rated 4.0 out of 5.0 by Ghost Town Restaurant was a ghost town. Hot tub did not work. Cable for TV in room did not work. Breakfast voucher was misrepresented. July 5, 2014
Rated 5.0 out of 5.0 by Great stay We were in Mansfield to visit family. The Holiday Inn was a very nice headquarters for us. We learned a lot about the town, the cultural activities, and shopping that is has to offer. We would stay there again! July 3, 2014
Rated 3.0 out of 5.0 by Hard to sleep This hotel could use an upgrade. It is in a sketchy area with lots of closed shops. Lots of police presence. There were a lot of pillows but they were very small. The AC was constantly turning on and off. When running it sounded like a jet engine. In the space of 15 minutes it would turn on and off and this went on all night. July 1, 2014
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