Rated 4.4 out of 5 by 260
Rated 4.0 out of 5.0 by Rondi S. Excellent Staff and very family friendly/
My family and I had a great experience. My kids ages are 8, 6, 5, and 3 and the water park was perfect for them. They were all equally entertained and it was easy to keep on eye on all of them if they were in different areas of the waterpark. The extra eyes of the lifeguards were also very comforting as well.
We were traveling with a group of several families and were suppose to have a block of rooms in the same area but when we first checked in we were spread out on different floors and different parts of the hotel. However, the front desk attendant Aly went above and beyond to fix the problem and accommodate our group. She was very friendly and very helpful and kept her bright smile through the whole process.
Every employee we would run into whether in the elevator or in the hallway was very friendly and ready to help with anything. I would return for another stay and definitely recommend this hotel to friends and family.
April 16, 2015
Rated 5.0 out of 5.0 by Boppa2 Great indoor waterpark. The kids loved it.
This was our first stay at this hotel. I have stayed at dozens of Holiday Inns for work but never one with an indoor water park. This was a leisure trip. Our purpose was to meet some of our kids and grand kids to enjoy the water park. The front desk staff was very helpful at check in, explaining the facilities and the water park. They even gave us tokens our grand kids could use in the arcade. The water park was the highlight. It is setup for both little kids and older ones. We all had a great time. There were many lifeguards monitoring the activities. The water park was busy but not over crowded. It may have helped that we stayed on a Friday night. The room was a bit worn and we had trouble controlling the temperature. The bed was comfortable. Only real negatives were price of the food and beverages as well as one family member needed a water park band to enter even though they were in street clothes and there just to watch the little kids.
April 15, 2015
Rated 3.0 out of 5.0 by Travistd Business
If it wasn't for the kids running up and down the hallways it would have been a good experience. Also the water pressure in the shower was very weak.
April 14, 2015
Rated 5.0 out of 5.0 by JBT123 Favorite Holiday Inn
Incredible water park, nice bar, excellent restaurant! Hotel is beautiful.
April 13, 2015
Rated 5.0 out of 5.0 by FamilyMan17 Great for family
The family suites with the bunk beds for the kids is the perfect setup for our family. The room was clean, and the staff was courteous. Also, the pool/water slides are excellent. We make this hotel our first choice every time we need to stay in the Maple Grove / Twin Cities area.
April 10, 2015
Rated 5.0 out of 5.0 by SuzJ7 Wonderful Staff!
1st time staying at the Holiday Inn in Maple Grove - the staff couldn't have been any friendlier or helpful. The pool entertained our whole family for hours - would stay again!
April 8, 2015
Rated 5.0 out of 5.0 by Kelly1930 So much Fun!
We will definately be back. My son had so much fun in the pool area. He said right away, mom can we come back? I said yes!
Bed was very comfortable and I thought the meals from room service were very reasonable.
April 7, 2015
Rated 2.0 out of 5.0 by Coldkid Hot Tub Patrol is Overboard!!
My two kids love to go to watermark hotels and this one is nice. However, they should either get a separate hot tub for kids where they can warm up or let the kids in with parental supervision. We have been to many hotels with hot tubs that allow kids 5 and up with an adult. Also, ordered a cheese pizza and was told it would be 10 minutes - finally got the pizza an hour later - really???
April 6, 2015