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Rated 4.1 out of 5 by 168 reviewers.
Rated 3.0 out of 5.0 by Fair hotel during business trip The hotel was fair. The room is a bit worn, furnishings were good. The bed was comfortable. The staff was quite good and attentive. October 7, 2014
Rated 5.0 out of 5.0 by Great place with an even awesome Staff The entire hotel was awesome, the only complainant i would have is the uncomfortable mattress, not a deal breaker,just not to my liking, other than that the entire staff and hotel is awesome, would recommend this place to anyone. October 3, 2014
Rated 5.0 out of 5.0 by excellent experience very kind and helpful people. hotel was clean, and maid staff were accommodating to all my requests September 29, 2014
Rated 5.0 out of 5.0 by Great staff and wonderful food not to mention a comfortable room. When we first entered our spacious suite we were a little upset that the carpet had some large stains. When we mentioned this to the very friendly front desk guy he informed us that new carpeting was going in the next week. Good, because that is the only thing that we could possibly complain about. The service was excellent. The tips for getting around Boston were very helpful. Everyone asked how our day went, and some went out of their way to say hi. The housekeeping staff went above and beyond. We were very impressed with the food the restaurant provided. We ate there three out of our five night stay. If we go back to the Boston area we will definitely stay at this hotel. September 18, 2014
Rated 5.0 out of 5.0 by Comfortable Bed Nice friendly staff and clean accommodations. Very personable and helpful. Convenient location. September 18, 2014
Rated 5.0 out of 5.0 by Nice and relaxing I came here for business. I originally had a queen handicap room. I asked if I could get a different room and the front desk people was more then able to. They set me up in a King Suit. I at breakfast a couple of times, but it wasn't all the great. Same stuff everyday with nothing to really excite you. The bar was great. Had good beer, nice bar tenders, and good food. I plan on staying here when I return. September 12, 2014
Rated 4.0 out of 5.0 by Dinner was delicious and bed was comfy! After a long day of travel, I had a meal that exceeded expectations and got a good night's sleep. I also felt safe at this location and the staff was also very helpful and courteous. September 12, 2014
Rated 5.0 out of 5.0 by Great service and comfortable room I had a wonderful experience at the hotel. Staff we're very professional and overall service was excellent. September 8, 2014
Rated 4.0 out of 5.0 by Nice clean rooms and comfortable beds Nice clean rooms and comfortable beds; Great attentive staff! September 7, 2014
Rated 4.0 out of 5.0 by Clean, Nice Large Room Had a large, clean room. It was facing away from the highway, did not hear traffic. September 6, 2014
Rated 5.0 out of 5.0 by Consistently Great Perhaps the best IHG property that I have ever stayed at!! September 3, 2014
Rated 5.0 out of 5.0 by Great Stay in Marlborough Rooms very clean and cofy. Bed was extraordinarily comfortable. Food was top notch. The staff were some of the best I have encountered while traveling. The front desk manager Luis addressed me by name each time I entered the hotel as well as showing interest in the wellbeing of my family. Absolutely excellent and unforgetable. September 3, 2014
Rated 5.0 out of 5.0 by Great staff! The staff is outstanding, they were courteous and accommodating all the time. The manager of the hotel checked us in and we had a great talk; it is nice when people spend some time with you trying to make you feel welcomed. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Stay was very good. Floor I was staying on was very quiet. Enjoyed the morning breakfast. The pool was clean. September 1, 2014
Rated 5.0 out of 5.0 by Great furniture and best bed and pillows ever Everything was perfect. Staff was friendly, room's design was beutiful,. we liked the furniture. Mattress and pillows were the most comfortable ever. I want the same in my home! Breakfast was nice. The hotel is close to a highway, that worked nicely for us as we were on our way to Bar Harbor, Maine and stopped over here for a night. August 29, 2014
Rated 5.0 out of 5.0 by convenient location to shopping and highways and to colleges in the vicinity We used this hotel as an overnight to break up a long journey. Easy to get to from Boston Logan and easy access from highways to continue the journey. Close to late night restaurants and shopping. August 27, 2014
Rated 5.0 out of 5.0 by A Great Stay I will be happy to stay here again! Great all round hotel with a very few cons. August 25, 2014
Rated 5.0 out of 5.0 by Great Service We thoroughly enjoyed staying at the Holiday Inn. The service was great. The staff helped us with our tour of Boston. Which was extremely grateful. August 24, 2014
Rated 5.0 out of 5.0 by Lights out Hotel was neat and looked to be nice right from the drive up into the parking lot. Staff was very pleasant. There was a problem with lighting and it was not fixed even though it was mentioned. Overall it was nice stay and I would recommend it to friends and business travelers. August 21, 2014
Rated 5.0 out of 5.0 Great place to Relax Holiday Inn Hotel and Suites®Marlborough is a great place to stay either for business or for leisure. I stayed here on business visit and loved it. Very good location, Very clean, Attitude of the staff is great. Recommend this hotel for my friends and family. If you are good food then you need to go outside. Food within this facility is very average. I expect food to be fresh, healthy and of better quality August 20, 2014
Rated 4.0 out of 5.0 by Good for Hockey We stayed here this past weekend for hockey... The Rate is good with breakfast included. Nice buffet with plenty of food on it, no waiting in line. The hotel overall is bit dated but more than satisfactory for our needs... Very close to the rink also!! August 20, 2014
Rated 5.0 out of 5.0 by Best hotel internet I've ever seen. There were a number of things I liked about this location that stood out to me. I'm a stair user, and this location had a central staircase and one near the elevator so I didn't have to go out of my way. The window sill was high enough I could leave the curtain open and not feel like people could see me all the time. The furniture was either waterproof or protected with a glass top, so I didn't feel like I had to improvise my own coasters. I didn't have to unplug anything to have enough available outlets. Everything I tried to use worked. Most importantly, this location had, hands down, no contest, the fastest hotel internet I've ever encountered. I've come to expect not being able to stream Netflix or download large files when at a hotel, so when I was able to do both at the same time at this location, I was very pleased. It clocked in at 18Mb/8Mb. August 18, 2014
Rated 4.0 out of 5.0 by Comfortable stay We found this hotel to meet our overall expectations of a Holiday Inn. All amenities were satisfactory. Our only complaint would be the 'tricky' entrance to the hotel! Perhaps trimming some of the landscaping back may help that situation! August 15, 2014
Rated 5.0 out of 5.0 by Peter Cusimao Thank You To Luis Castillo!!! You made our stay feel like a home and not a room!!! August 15, 2014
Rated 5.0 out of 5.0 by The Best place to Stay Anywhere This is the only place I stay when traveling in the area , Everyone there always make's sure I feel at home , they all are the best of the best and are far above all the hotels I have stayed in over the past 20 years , and that would be in the Thousands of stays all over this country and abroad. The owner should be proud of the employees they have there. August 14, 2014
Rated 5.0 out of 5.0 by Great Service and Relaxing Atmosphere The hotel was very clean and inviting with plenty of room for parking. The staff was extremely helpful and willing to assist whether you required something for your room, or trying to navigate the best places to visit and the best times to go. Above all, the staff treated me and my son with respect and it was refreshing to walk down the halls and be greeted with "Good morning" or "Hello". August 13, 2014
Rated 5.0 out of 5.0 by Reception Greeted very well and made feel welcome ...... Everytime we entered the lobby we were greeted with a smile and pleasant comment August 12, 2014
Rated 4.0 out of 5.0 by PORT IN THE STORM Due to heavy rain we decided to stop for the night and were very pleased to find this Holiday Inn. August 12, 2014
Rated 4.0 out of 5.0 by Nice for the price I was pleasantly surprised by this holiday inn. My room was on the 1st floor which is definitely not my preference. However when I entered the room I found it to be very spacious with all updated furniture. The linens were the softest I have seen in ANY hotel! The bathroom was standard but the shower had amazing water pressure and stayed hot! I had a mini fridge which was a nice touch and enjoyed the homey feel thanks to the updated room decor. My room was spotless. The hotel itself was a bit loud but again I was on the 1st floor and there were a ton of kids staying. The pool was untouchable because of all the kids as well but it is perfect for family travel. I found the front desk staff to be a bit curt but perhaps I caught them on an off day, the place was busy! Overall I found it to be a great value for the price and would highly recommend to any family! As an executive type stay, not the best spot. I would stay again however I would make sure they had rooms available on a floor higher up. You can't beat the location. August 8, 2014
Rated 4.0 out of 5.0 by Nice comfortable stay The hotel was good, near to major freeway. The guest room was comfortable, however the bathroom had some issues which seems to be temporary August 7, 2014
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