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Rated 4.1 out of 5 by 204 reviewers.
Rated 5.0 out of 5.0 by Front Desk Bow Tie! Luis at the front desk is the epitome of customer service. He has an awesome attitude and greeted each and every guest with a genuine smile and concern! He is an asset to your company and a pleasure to deal with. This is the type of service that keeps customers. Well done! January 26, 2015
Rated 5.0 out of 5.0 by Great service!! It was a nice place to stay! The team really did a nice job. January 23, 2015
Rated 4.0 out of 5.0 by excellent hotel, poor value on breakfast My biggest complaint is the misrepresentation of the free breakfast. Any other hotel I stayed at included the breakfast for the all the guests, not just one per room We had to choose to either not use our free voucher for one guest or pay for the second person. With tax, this stay cost $50 more than what it should have. There also should be a hot tub, as it helps to relax after a long day, and helps with the muscles One other suggestion is to coffee/tea available 24 hours for guests January 18, 2015
Rated 5.0 out of 5.0 by great stay Comfy, quiet, relaxing..........front desk staff is AMAZING .....rooms were well appointed and location was great January 16, 2015
Rated 1.0 out of 5.0 by Hotel needs update Rooms are ok, but heat does not work right, no gym and nothing lobby. No water bottles in room January 13, 2015
Rated 3.0 out of 5.0 by Not up to IHG Standards. Extremely poor food. Breakfast was so poor that I skipped 3 days out of 4. Some very good and some very poor service. Clean comfortable but Noisy room. January 11, 2015
Rated 5.0 out of 5.0 by The Best place to stay Great Place to stay , Great people , Clean rooms , Nice Restaurant with great service. January 10, 2015
Rated 4.0 out of 5.0 by Sofa bed mattress is ALL springs We enjoyed our stay at Holiday Inn Marlborough MA except for the sofa bed mattress was incredibly uncomfortable. It was super thin and all springs. We have slept on sofa beds in hotels before and this was the pits! Everything else was fine during the stay. January 3, 2015
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