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Rated 4.0 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 Exceptional Holiday Inn in Marlboro, MA This is a wonderful hotel! Excellent customer service; exceptionally helpful September 2, 2015
Rated 3.0 out of 5.0 by Probably fine during the week The only drawback to this facility is it seems to be popular with soccer families traveling to games. The parents let the kids run and make noise too freely in the halls and dining areas. September 2, 2015
Rated 3.0 out of 5.0 Clean room, nice staff Stayed for one night. Gentleman at front desk was efficient and got us checked in quickly. Hallways were very stuffy and warm when we arrived, but it was very warm outside. The room was FREEZING when we entered, so much so that I couldn't wait to leave and go to dinner. The faucet in the bathroom did not produce cold water, only hot, but by the time we got back from dinner it was fixed. There was very little water pressure in the sink, making it difficult to wash hands, but the shower was great, adjustable showerhead. That might seem like a strange thing to say but I love water pressure, don't feel clean if the water just trickles. Other than that the room was clean, the king bed was comfy and once we got the room at the right temp it was fine. I left my cell plugged in all night to charge it and found in the morning it had fallen out of the outlet because the prongs inside the outlet were too loose. The thing I liked LEAST about my stay is that though we had the "SHHHHHHH" door hanger, we got our first knock at 8am from the maids to clean the room and we were still in bed. Then again at 9:30. Check out was not until 11am, we felt very rushed and it was a bit irritating. Best, the bed. And the Breakfast. Would stay again but would put a BIG sign on my door to GO AWAY! next time. Room comes with hairdryer. No refrigerator. Lots of pillows. And maids that cannot wait to clean your room. September 1, 2015
Rated 4.0 out of 5.0 by Decent value - Bar has limited selection Convenient freeway access. Generally clean but fairly dated (example: no USB ports in rooms). Food in the bar was limited and only OK. Staff was excellent. August 31, 2015
Rated 2.0 out of 5.0 by Terrible Internet Speeds The free internet at this Holiday Inn is a joke. If you're planning to use internet while you stay at this hotel, please book something else. I tested the speeds - they were in the range of 20 Kbps!! August 30, 2015
Rated 5.0 out of 5.0 by Friendly Staff Every employee we walked by, even if they were getting out of the elevator, said "hello, how are you?" Back home, nobody's like that. It's nice to see that everyone from the front desk, to the maintenance workers, care about the guests that are here. Although, they don't have a fridge, at least in our room, we made do. I would love to stay again. August 26, 2015
Rated 5.0 out of 5.0 by Great stay awesome Desk staff The hotel was very clean front desk staff was very friendly and seemed to enjoy what they do. August 24, 2015
Rated 4.0 out of 5.0 by Business trip Staff was attentive to billing and check out needs, August 24, 2015
  • 2015-09-03T10:48:24.847-05:00
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