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Rated 4.2 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service This Holiday Inn has top quality staff who provide the epitome of customer service. Always a smile. Always anticipating my needs. Always being there for any and all questions. I am talking about the ENTIRE staff: Front Desk; Housekeepers; Management; Food Service; Laundry Room; any others I may have missed! Thank you for making my stay a fantastic experience. July 1, 2014
Rated 3.0 out of 5.0 by Marquette HI The facility is old and is in dire need of updating. The staff was great, however it is outside of town so you have to drive to get to things. I would not recommend the food and the prices are very high in the lounge. July 1, 2014
Rated 5.0 out of 5.0 by Great service Great staff, everyone goes out of their way to accommodate your needs. Special thanks to Tracy, Amanda, and Jordan for going above and beyond to make me feel welcomed. I will be back! June 29, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable The room was clean and clean and comfortable. The bar service was prompt and a very good value. The morning breakfast service was good too! A clean sweep June 27, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was very clean, the rooms were clean and comfortable. The hotel appears to have been recently renovated. I had a problem with a hair dryer that would not work but within 5 minutes of alerting the desk they were at my room with a brand new one. June 24, 2014
Rated 5.0 out of 5.0 by FRIENDLY AND VERY CLEAN VERY FRIENDLY STAFF EACH DAY IN EACH AREA OF THE HOTEL THE BEST POOL ROOM EVER VERY CLEAN NO CHLORINE SMELL OR BURNING WELL KEPT POOL THE STAFF WAS MORE THEN WILLING TO HELP IN ANY WAY OR ANSWER QUESTIONS WE HAD VERY NICE AREA OUT SIDE VERY WELL KEPT UP, CLOSE TO MANY SHOPPING AND EATING AREAS AND GAS STATION NEXT DOOR FAST CHECK IN AND OUT THANKS FOR THE GREAT STAY June 23, 2014
Rated 5.0 out of 5.0 by Wonderful stay The meals served at the banquet and luncheon were delicious. Staying at the Holiday Inn Marquette was a wonderful experience. Would definitely stay there again. June 23, 2014
Rated 5.0 out of 5.0 by Great service I have stayed at the facility before and it's always well keep. June 16, 2014
Rated 5.0 out of 5.0 by Very accommodating... Excellent service and value. After being assigned a room next to the expressway, I called the front desk and voiced my concerns regarding the noise level. We were immediately offered another room and given two coupons for money off on drinks in the hotel lounge. It was really quiet and we were able to get a great night's sleep! I would definitely stay there again. Also, they offered an AARP rate which save us money. June 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Marquette I enjoyed my stay at the Holiday Inn - Marquette. The staff was very friendly and attentive. Although I had only one meal at the hotel, the food was very good. The room was clean and comfortable. I would definitely stay there again. June 5, 2014
Rated 5.0 out of 5.0 by relaxing room Quiet place to relax after driving most of the day. Enjoyed the restuarant the following morning. June 2, 2014
Rated 5.0 out of 5.0 by great place very clean, the pool was great, my room was very nice May 29, 2014
Rated 5.0 out of 5.0 by pleasantly surprised I was a little leery about staying at this hotel because I knew it was an older building but was I surprised, from the check in to check out. It was very clean, updated and very comfortable. Pillows were just right, TV had a huge selection of channels. The bathroom was immaculate and there was no dust anywhere. The entire facility had a clean smell. I definitely will be staying there again and highly recommend anyone in the area to give it a try. May 28, 2014
Rated 5.0 out of 5.0 by EVERYONE SMILES!!!! I have NEVER been smiled at so much In one stay!!! May 26, 2014
Rated 5.0 out of 5.0 by Would stay again Our first time at this hotel was a great one. The staff was exceptionally friendly and made us feel welcome right from the start. The pool area is the biggest in the UP- nice area to relax in at the end of the day. It is located close to downtown and everything you might want/need is nearby. We will definitely come back. May 24, 2014
Rated 5.0 out of 5.0 by My 3rd visit in as many months.... Another great stay - Clean comfortable room, good food, and friendly staff. Hopefully next time I stay here it will be for a vacation, and not business! May 17, 2014
Rated 5.0 out of 5.0 by Great hotel managed by great people From the moment I arrived, all I saw was friendly employees, greeting and smiling. Everyone went above and beyond for my stay to be legendary. Thank you!! May 14, 2014
Rated 5.0 out of 5.0 by Very accommodating for all services I recently stayed here as a hotel guest, and to conduct a training class. The entire staff was friendly and willing to help. The food we ordered for the training lunch was good, and all that attended the training enjoyed the meal. I had some last minute changes needed to the conference room where I was conducting training, and it was taken care of right away. I will definitely consider this location again for holding training when in Marquette. May 10, 2014
Rated 5.0 out of 5.0 by Would stay again Room and staff were great, very clean and spacious. I really appreciated the excellent service from Lauren when I checked in and Doriene in the restaurant. Will be back in a few weeks May 9, 2014
Rated 4.0 out of 5.0 by Senior Art Show Stay We were very pleased with the accommodations everything was very clean and seemed quite new. May 7, 2014
Rated 5.0 out of 5.0 by great Hotel My Family And I stayed for the night after the Easter Brunch Buffet. We went swimming and just had a really great relaxing night. Was one of the Best Easter Sunday's my family has ever had, Especially the food at The Buffet. Thank you Holiday Inn of Marquette for making our Eater a great one. April 28, 2014
Rated 5.0 out of 5.0 by Another great stay! My second stay at this location in the past month, but my first experience for a meal. I ate in the lounge, had a great meal (thanks Heather for the great service!) and would recommend the experience. The room was clean and comfortable - I recommend this location! April 27, 2014
Rated 5.0 out of 5.0 by Great Place for the Price Got in very late, frontdesk still had warm cookies for me., slept like a baby. April 22, 2014
Rated 5.0 out of 5.0 by Staff Becky Balance at the front desk makes check in an enjoyable experience. Professional, knowledgeable, and a great personality. Jordan Cazzola keeps the lounge in business. Having stayed here weekly for the last six months, I have seen Jordan do a terrific job for all his customers. His people skills keep me coming back. Great staff. April 21, 2014
Rated 5.0 out of 5.0 by Most Amazing Stay I have ever had at a hotel! I cannot even begin to tell you how amazing this hotel is! From the moment I walked in I was surprised at how clean the rooms were and especially the bathroom, which is one of my biggest pet peeves! My mother, myself and my four children stayed in two different rooms for 3 nights. They were very accommodating, providing us with adjoining rooms as we requested. My children who have had limited experience staying at hotels seemed to feel right at home. The front desk was accommodating to every request we had, although we did not have many requests as the stay went so smoothly. The weather got nasty the night we checked in and I was not looking forward to going out the next day. The awesome news is we did not have to, we hung out and went swimming, ate at the restaurant and watched TV in the room. We didn't get bored and it was awesome to have so much in one place so we didn't have to go out into the snow! We utilized the kids eat free multiple time on our trip, as it gets costly to feed all four children and the food was awesome! The wait staff was however even more awesome! They were kind, remembered us from day to day and were very helpful. I have never had such great service in my life. They were be expecting us each day and greeted us like family. When we ate our last breakfast there, they hugged my children and said goodbye to us. The housekeeping staff was also amazing. They did not bother us much, but made sure we had what we needed. They joked with us and we had nice conversations. The pool was awesome, not super busy and very clean. Same goes for the hot tub. The kids had a blast! I enjoyed how the rules were posted all over so they were easy to see, but you did not have workers bothering you too much while trying to enjoy family time in the pool. Overall I would HIGHLY recommend this hotel to EVERYONE! They are kind, considerate, clean and high quality. If you are ever in the area I would definitely recommend staying at this hotel, or if you just enjoy time away from home.. check this place out! April 20, 2014
Rated 4.0 out of 5.0 by The Never Ending Winter! My only gripe was the lack of a proper desk and office style chair in my room. April 18, 2014
Rated 1.0 out of 5.0 by Beds are very uncomfortable, barely able to sleep The beds were hard, and uncomfortable. We asked the front desk for an extra pillow, and blanket, and the desk employee said they will bring it to our room, but no one ever came. The room had a musty smell, and was out dated. Not having "any" free breakfast was sad, since i feel this stay was way overpriced. April 13, 2014
Rated 4.0 out of 5.0 by Pleasantly surprised I was a little worried by the appearance when I drove up - this property appears to be somewhat older and reminded me of some Holiday Inn locations that I slept at 25 years ago (large A frame awning). Yet I was pleasantly surprised by the condition of the property - It was very clean and in surprisingly good shape! Had a good nights sleep in a comfortable clean room, with very friendly staff at the front desk. My only complaint is that the room service stopped serving at 9:00 - I arrived at 9:05 in a snowstorm, and didn't want to go back out for some food. Located this close to the Central time zone, I would suggest that you offer room service until 10:00.... I will be staying here again! March 29, 2014
Rated 5.0 out of 5.0 by Great customer service I have stayed @ holiday Inns many different times all over the country and have never been dissatisfied with their services but, the exceptional service received @ the Marquette Holiday Inn is worth mentioning! From the cleanliness of the room, comfort of the bed to the fast and efficient room service , our stay was outstanding ! March 22, 2014
Rated 3.0 out of 5.0 by Disappointed Again... :( We stayed in the Holiday Inn a second weekend hoping for a better stay and unfortunately it wasn't. The room stayed warm which was a huge improvement over our previous visit, however, whereas on our previous visit the room had a fridge and microwave, this one did not. Additionally, the beds were as hard as rocks (as was the one 'lounge' chair). There is no continental breakfast when other hotels in Marquette do offer a continental breakfast...after two visits that were less than stellar, we won't go back. March 13, 2014
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