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Rated 4.3 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 by most honest staff The accommodation were just fine. could use a free breakfast. however the most important item was the chambermaid. I left some very important papers and currency on the room desk. I was notified by phone by Tom that my property was discovered . It was forwarded to me the next day. thanks for the honesty. September 16, 2014
Rated 4.0 out of 5.0 by What was served in the dinning room was not what was on menu The main entree would appear to have been refrigerated or frozen then microwaved and served. The mac/cheese would appear to have been craft boxed, refrigerated/nuked and served. September 4, 2014
Rated 2.0 out of 5.0 by Annual stay I was surprised at the rooms lack of cleanliness this year. This is my 2nd year staying at this hotel during this time and I was not impressed. Not only was the room not cleaned with a dirty refrigerator full of someone else's leftovers, but my breakfast the following morning was horrible. To say the least, barely edible. The toast was not toasted, the eggs were not cooked to my preference, and the potatoes tasted like they had been warmed up from the previous day. I will not be staying at this hotel again. September 4, 2014
Rated 5.0 out of 5.0 by Nice place Easy access, always has been quick to check in/out. Clean and quiet. I love the fact they are per friendly, so I stay there en route on vacation trips, as well as some business trips. (No dogs on business.) September 2, 2014
Rated 5.0 out of 5.0 by Great Service - good location Convenient for everything (roads, airport, shopping mall, eateries etc.). Good restaurant in-house. Clean and comfortable. Great service from hotel staff. September 2, 2014
Rated 5.0 out of 5.0 by Nice Hotel Good place to stay in Martinsburg. Only one in area with indoor pool. September 2, 2014
Rated 5.0 out of 5.0 by Stay in Martinsburg We happened upon the Martinsburg Holiday Inn somewhat by accident. We needed a place to stay and it looked to be a safe bet from outside appearances. I'm glad we stayed there. The poeple were awesome. The rooms were clean and the food was good. I intend to stay there the next time we're in the area. August 30, 2014
Rated 3.0 out of 5.0 by Comfortable Bed, not great service Nice firm beds and sheets, and pillows. The toilet did not work and there was hair in the sinks, NOT MINE!!!! This over night Mess was not what I thought of the Holiday Inn experience. The front desk morning manager was not pleasant at all. He said he was sorry and did not offer any reduction in my bill nor a free breakfast or additional points toward my rewards program. August 25, 2014
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