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Rated 3.7 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Family Fun at the Holiday Inn Excellent Room and Bed! Food was also good -- perfect event rooms for the adults as well as children. Location close to other businesses and easy to get to. Parks, picnic grounds close by. Staff was professional and efficient from helping with the planning to visiting our event to ensure everything was to our expectations. We actually didn't check out until Monday, Sept. 1st..... although this review indicates 8/29.... our reservations should have been linked. Thanks so much! September 16, 2014
Rated 3.0 out of 5.0 by Decent hotel if they maintain it Was at the hotel for 7 weeks. During this time the fitness center was full of broken equipment, elevators broken down at least 3 times during the stay, and I know of multiple instances of A/C units not working correctly. The A/C in my room leaked all over the carpet and made a horrible smell and was never repaired after telling the front desk 3 days in a row. Decent hotel but expect there could be some issues. Would stay again, but not for so long. September 14, 2014
Rated 5.0 out of 5.0 by Nice Property Nice property with and eager to please staff. Great value, large rooms too! Convenient to shopping, good restaurants and interstates. I would recommend to anyone looking to stay in the area. September 10, 2014
Rated 5.0 out of 5.0 by Friendly Staff!! This hotel was wonderful! Every employee was friendly and helpful. September 10, 2014
Rated 5.0 out of 5.0 by Very Relaxing The room had every new option and feature available for room comfort, lighting and refreshment. The rooms are fantastic, and I may have slept better here than at home. Needless to say it was a very relaxing September 10, 2014
Rated 5.0 out of 5.0 by Service and support with a smile I was particularly impressed with the staff who served us in the bar/dining area. They were particulary polite and professional, and took the time to intermingle with us as they served, providing helpful suggestions about the area that made our stay more enjoyable. They really seemed to enjoy their work and working with the guests they served. They lived up to what one would expect of excellent customer service. September 9, 2014
Rated 5.0 out of 5.0 Business Travel The staff at the Holiday in was great. Clean rooms and swim/fitness areas. September 5, 2014
Rated 5.0 out of 5.0 by Family Reunion The Holiday Inn Matteson Conference Center in Illinois is a great hotel for family events and resting. The hotel has great facilities (swimming pool September 3, 2014
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