Rated 3.7 out of 5 by 102
Rated 2.0 out of 5.0 by otgrl1 one use only key
We stayed at this hotel from Friday to Sunday for a family reunion, in that small amount of time we had to stop at the front desk approximately 8-10 times. Do you know why we had to stop at the desk so many times ? I can sum it up in two words, DOOR KEY. Almost every time we left the room, we could not get back in wthe the electronic key card. It was so totally frustrating.and annoying. We had maintenance and the guy at the desk check the door which worked. However, time and time again we had to go back downstairs to get our key reactivated. The staff in the restuarant were not the most cordial, however the food was pretty good. The incident with the key spoiled the whole experience for me, especially when you have kids with you, and everyone has to get keys reactivated. The front desk staff were very apologetic.
July 26, 2014
Rated 4.0 out of 5.0 by DES49 Easy Access! Free Parking!
The Conference Center is easy to access, has ample freeparking, and is located near multiple resraurants. The rooms are very clean, comfortable, and unusually quiet for a conference hotel. I had the best chicken sandwich I have ever eaten in the restaurant/lounge!
July 21, 2014
Rated 5.0 out of 5.0 by CConstruction Top quality hotel
I have stayed I a lot of hotels over the years but this Holiday Inn was one of the best. I was especially impressed at how well the internet service worked. It was high speed and I experienced no drop off. Best of all it was free.
July 21, 2014
Rated 5.0 out of 5.0 by Rushtucky Chicago stay
Excellent property. Only downside - no free breakfast for Priority Club Members.
July 19, 2014
Rated 5.0 out of 5.0 by Valww2 Extraordinary Service-Perfect Stay
I arrived at this hotel after having to leave another horrendous hotel (Not an IHG property). I was on a deadline for work and had no time to search around or wait until 3:00pm for check-in. I contacted an IHG Customer Service representative who directed me to this property. They allowed me to check-in at 10:00am. The whole process took under 15 minutes! The room was pristine. I was able to get right work, Internet functioned perfectly. The front desk staff were personable and professional. The room service was quick, the prices competitive. I should have known better than to try a different property. I have been a Priority Club member for years and this experience confirms that as the right choice! They really came through for me!
July 18, 2014
Rated 5.0 out of 5.0 by JaLisa25 Barbee Reunion
We had great time, our room was the best. I really like your security thank you for that!
July 17, 2014
Rated 5.0 out of 5.0 by DeanoReno Convenient location and nice place to stay while attending concerts
Recommended for a place to pre-party and stay over after a concert at FMBA in Tinley Park. If the hotels are all booked, or are too expensive in Tinley Park, give this place a try.
July 16, 2014
Rated 5.0 out of 5.0 by most wonderful Enjoyable Experience.
We have stayed at various Holiday Inn's on several different occasions during our travels and have found it to be an enjoyable experience. If we have had problems with our room, i.e. loud refrigerator run cycle, we have reported it to hotel management for resolution. During our most recent stay, we found that the toilet leaked when flushing and reported it to front desk staff, whom immediately called maintenance to make the repair.
We always enjoy our stays with Holiday Inn, with the Chicago Matteson Conference Center as well as other locations.
The management and staff are wonderful!
July 15, 2014