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Rated 3.9 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Clean Room The room was great and clean but the hotel didn't offer at breakfast. I had to go to the cafe in the lobby and pay an extra $10 for breakfast that think was really unfair. November 19, 2014
Rated 5.0 out of 5.0 by Good overall service I would come back and use the oliday Inn again and would reccomend it. November 17, 2014
Rated 5.0 out of 5.0 by Service The young lady at the welcome desk Sunday morning(Nov. 9,2014) was polite, neatly dress and very helpful November 11, 2014
Rated 5.0 out of 5.0 by Best bed I ever slept in This was my second time at the Chicago Matteson, and was delighted to see how much it has improved since my last visit. The staff are always smiling and available to help you. The food service staff were also very attentive and provided fast, friendly service. The king size bed was so comfortable, I felt wrapped in luxury. Well done!! I look forward to coming back. November 9, 2014
Rated 4.0 out of 5.0 by Overall Stay The staff was extremely friendly. It would have been nice to check in early to use some of the amenities before leaving for my event. I completely understand about the early check in policy. It would have been beneficial for the housekeeping staff to understand the wait at the front desk at 3pm, so the rooms could be reassigned to those waiting to check in. November 7, 2014
Rated 5.0 out of 5.0 by comfortable The room was nice and clean and I want to stay in the same room New Years Eve. ROOM 124 November 6, 2014
Rated 4.0 out of 5.0 by Affordable, clean and comfortable Affordable, clean and comfortable room, staff was very polite and accommodating of my request. Bar Louie's food was delicious. Would definitely return. November 5, 2014
Rated 4.0 out of 5.0 by Good hotel Overall the stay was nice. It would be nice if there were complimentary breakfast. November 4, 2014
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