Rated 4.2 out of 5 by 485
Rated 5.0 out of 5.0 by DNA55 Bed very comfortable slept well.
This is a wonderful hotel to stay at. The location is well because of he easy access to the interstate. You don't just have to stay in your room you can go to the pool as well as Bar Luie for food and drinks which we did. Had no problem in sleeping I was not disturbed by the room next to me. The room was clean and smelt fresh. Will be coming back again.
May 18, 2016
Rated 4.0 out of 5.0 by LoveToTravel87 Good night's stay
I enjoyed my stay, room was very comfortable, front desk staff were friendly.
May 15, 2016
Rated 3.0 out of 5.0 by MSRLansing wake up call and no shampoo in bathroom
Room was clean and nice. Missed the shampoo.
Did not receive the wakeup call that was requested at the front desk the night before.
May 12, 2016
Rated 4.0 out of 5.0 by jkrol Convenient location
I stayed at this location on my way home from Chicago. The location was right off the interstate and appreciated the value. I was a little disappointed that I was unable to receive an upgrade as a platinum member...or even a free breakfast for being unable to receive an upgrade. While the hotel doesn't revolve around me, most of my stays make me feel valued as a Platinum and IHG Card holder. I did not feel this at this location. Other than that, the stay was pleasant and had a nice on-site restaurant.
May 11, 2016
Rated 5.0 out of 5.0 by johnyon Great experience, amazing staff! Welcoming energy.
The entire hotel was very neat and clean from the elevators, to the bathrooms. Staff at the front desk was more than helpful when I struggled finding a taxi/uber. I had a minor problem figuring out how to work the shower but I was able to get help by calling the front desk, which took no time. I would definitely come back and stay here in the near future!
May 10, 2016
Rated 4.0 out of 5.0 by Neicy C Enjoyed stay and great service
Location was in good area for additional eating and shopping area. Would stay at this hotel again,
May 9, 2016
Rated 1.0 out of 5.0 by BebeRexha Executive room not up to executive standards
Had a less than ideal stay in this hotel. When there was a loud guest above our room with music, yelling, and stomping at 2am, the guest services people did not address the situation for 30 minutes. I had to call 3 times, twice they hung up on me, and finally came to my room to figure out where the noise was coming from.
Also, the linens were very worn, the shower had little to no water pressure. There was no conditioner in the room. This was a very OLD convention center and the hotel needs a renovation, but they might not get it because of the area of Chicago.
May 8, 2016
Rated 4.0 out of 5.0 by Twotime Will Alumni Conference
The conference was a success, thanks to good coordination and communication.
I would like to see better lighting in the bathrooms. The florescent lights were ok but the daylight bulbs were brighter and illmunation much better.
May 7, 2016