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Rated 3.7 out of 5 by 135 reviewers.
Rated 4.0 out of 5.0 by Clean Comfortable Room and great customer service. Ideal location, great front desk reception, clean and comfortable room. The only negative was the water pressure. Poor water pressure for taking the shower. Top latch on door was broken. September 26, 2014
Rated 2.0 out of 5.0 by Used to be better This hotel is on the decline. It used to be my favorite hotel as they were constantly improving. The hotel has changed management and no longer caters to Holiday Inn Priority Club members. The area with free snacks, appetizers, and a couple beers is no longer available. Dear management: Guys I work with travel to this area all the time for work. We use to come 45 minutes or more just to stay at this hotel when other Holiday Inns were closer. You got cheap and you lost our business. Do the math. 4 guys X 4 rooms = 16 nights sold. We use to stay at this hotel every month. Now we don't. What was your cost for the snacks and a couple beers. $5 per guy per room? That was likely well within your profit margin for what you charge for a room. Now you get $0. September 25, 2014
Rated 4.0 out of 5.0 by A good spot to rest the staff was nice and helpful. The rooms were very clean and the beds were great. If you need a place to rest with no worries this place is a good choice. September 25, 2014
Rated 5.0 out of 5.0 by WE LOVE THE HOLIDAY INN MATTESON! I'm an RVP with PRIMERICA FINANCIAL SERVICES. You have hosted 2-3 major events for us over the past 5 plus years. . . I have actually lost count. IT WORKS FOR US! The location is good. You're accessible to numerous places to shop and eat. The STAFF, in my opinion has been nothing but a accommodating. To put it simply. . . .IF IT AIN'T BROKE, WE AIN'T TRYING TO FIX IT!!!!! Sincerely, Beverly Menafee September 24, 2014
Rated 5.0 out of 5.0 by Comfortable rooms Comfortable rooms. Bed was nice and soft. Pool was nice and big. S September 21, 2014
Rated 5.0 out of 5.0 by Great Service Great service by front desk! Bar Louie has good food big JUMBO screen watched football game!! September 21, 2014
Rated 5.0 out of 5.0 by Family Fun at the Holiday Inn Excellent Room and Bed! Food was also good -- perfect event rooms for the adults as well as children. Location close to other businesses and easy to get to. Parks, picnic grounds close by. Staff was professional and efficient from helping with the planning to visiting our event to ensure everything was to our expectations. We actually didn't check out until Monday, Sept. 1st..... although this review indicates 8/29.... our reservations should have been linked. Thanks so much! September 16, 2014
Rated 3.0 out of 5.0 by Decent hotel if they maintain it Was at the hotel for 7 weeks. During this time the fitness center was full of broken equipment, elevators broken down at least 3 times during the stay, and I know of multiple instances of A/C units not working correctly. The A/C in my room leaked all over the carpet and made a horrible smell and was never repaired after telling the front desk 3 days in a row. Decent hotel but expect there could be some issues. Would stay again, but not for so long. September 14, 2014
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