Rated 5.0 out of 5.0 by Di60 Excellent stay at this hotel!
My husband, adult son, and I stayed at the Holiday Inn Chicago Matteson Conference Center on December 24th. Our room was super clean, well designed, comfortable bed and pillows and just the right temperature. The staff was very courteous and helpful too.
December 26, 2012
Rated 5.0 out of 5.0 by MzLuci KUDOS TO YOUR STAFF
Even before I checked in your Front Desk Rep George sold me. I was gotng to stay elsewhere however George provided the key points that were needed to sell me. The room and features were a treat. Then your Housekeeping Staff Flora also extended such a helpful experience as well. I took advantage of Metra by using your shultle service and Tyrone your driver was full of helpful information. Upon my return I missed my stop and went one stop to far (Matteson stop instead of 211th) and your operator Victoria stayed with me on the phone and help me to get back to the 211th street station where the shutle was waiting. Just a total wonderful experience! Please keep up the good work and thank all your wonderful Staff they are the ones who make the Experience!!!
December 21, 2012
Rated 3.0 out of 5.0 by AMCJ Not a fan
Bathroom could have come straight from a Motel 6 - poor lighting and a very annoying fan could not be turned off. For a recently renovated property, this is definitely not one of Holiday Inn's better properties.
December 10, 2012
Rated 5.0 out of 5.0 by JHKH85 Loved it! We'll be back soon!
Great staff. Victoria is awesome!
Bar Louie is a blast. Can't wait to return.
December 7, 2012
Rated 3.0 out of 5.0 by Alan60 Al H
TV channel guide, did not match TV numbers . TV remote not very receptive to TV. Restaurant food, specials could not take to room , not offered alternative. Would not or could not change channels on TV in bar area. Would not recommend, not a traveler friendly hotel. Rates should include breakfast , being I am a Platinum member , no upgrade offered.
December 3, 2012
Rated 5.0 out of 5.0 by Leadman Great Service, great food, very comfortable
I was from out of town on business in Indiana. Great place. The staff was great and made you feel welcome. The food was great in the pub. Thanks
November 16, 2012
Rated 4.0 out of 5.0 by FWC1429 Tidy Room
Immaculate room AND bathroom. Breakfast was fantastic!
November 16, 2012
Rated 2.0 out of 5.0 by AJW3 Worst experience at a Holiday Inn
The USA Today was never there before I left for work in the morning at 6:30. The sound system in Bar Louie was louder than any movie theater I've eve been in. The service was so slow that after waiting for more than 15 minutes I walked out & went elsewhere to eat. As a Priority Club member and a frequent traveler I'm used to the express checkout & having the receipt under my door. When I asked about this I was told I would still have to stop & checkout at the desk in the morning.
November 15, 2012
Rated 5.0 out of 5.0 by dsfee Bad Points
Everything about the hotel was good but I was very disappointed that I did not get any points for 3 days of stay.
November 14, 2012
Rated 4.0 out of 5.0 by jack5555 No free breakfast
Very hard beds. No free breakfast. They want you to pay $10 for the one they have.
November 8, 2012