Rated 5.0 out of 5.0 by Hoya Great value
A solid performance for the facility. Place was up to the high standards I have come to expect from HIE properties. Keep up the good work.
May 8, 2013
Rated 5.0 out of 5.0 by jmmr Another pleasant viset
Once again I had another pleasant visit at Holiday Inn Maumee. This hotel is the only place I'll stay in the area. The staff is always friendly. The restaurant is convenient and has good food. I plan on staying here again in the very near future.
May 5, 2013
Rated 1.0 out of 5.0 by drram1 Poor Experience
Upon arrival, I was not recognized as a Priority Club Member, or recieve a welcome gift, although they were on a table behind the desk agent. Entering the room, I had to call guest services to report a non functioning refrigerator, an agent brought a replacement, but it ticked like a loud clock. He stated there were no others, so we were stuck with it. The room was dingy and cold, and had to coax the heater to work, by recycling it to cold to hot.To top off our stay, children were running the halls till eleven o'clock pm. I finally had to call for security to roust them. I will not stay here again and will not recomend it to any one.
April 27, 2013
Rated 5.0 out of 5.0 by jmmr Friendly staff, Nice facilities, convenient location
This is the best Holiday Inn in the area to stay at. The staff is friendly and accommodating. The location is close to the I80/90 or I 475. This hotel offers an onsite restaurant and bar with good food and drinks.
April 23, 2013
Rated 5.0 out of 5.0 by teachermom2 Excellent hotel and waterpark for the money and travel time
This waterpark is the closest to our home and for the money paid, it was a great value! Our room was very nice and beds were comfortable. Food in the restaurant was great. Overall, our stay was enjoyable. The waterpark was fun for the whole family! I would have liked to have had more places to change after using the waterpark on our day of check out.
April 10, 2013
Rated 4.0 out of 5.0 by Rock52 Rooms were spacious and very comfortable.
We checked in late and were very tired. Beds were comfortable allowing for a great night of rest.
April 7, 2013
Rated 5.0 out of 5.0 by Bill60 Friendly
The Holiday Inn was very friendly from when I walked in and met Cammy at the front desk to Tina in the restaurant/bar that evening. Clean, nice hotel and very friendly people. It was worth every penny.
April 1, 2013
Rated 2.0 out of 5.0 by RKCY Guest Service only redeeming quality
I needed a room for only one night after business in the area. I knew I would be overly tired and wanted a hotel with room service and close to the turnpike. Being a Club member, I looked to this property as it seemed to fit the bill. Even though I checked in a mere 1/2 hour before 4:00 pm, my room was still unavailable. However, the agent did find something. I am recovering from a serious accident and still walk with a cane. This property does not have valet or porter service, but a staff member standing at the front desk stepped right up to help me with my luggage from getting it out of the car and up to my room. Great!
Things went a little downhill from there. Each time I sat down at the head of the bed, the other end would flop up into the air several inches. As I moved around in bed, it kept doing that which was very annoying and made it difficult to get comfortable. The bed was also pretty hard and lumpy, at least for my liking.
The worst aspect of my overnighter was the food offered on site. Most all of it was fried, deep fried, breaded, pasta and even chicken laden with heavy (high fat) sauces. Lots of red meat. Appetizers were basically the same--high end bar food. Even one of the veggies was deep fried. The few salads on the menu were loaded with fried chicken pieces and cheese. Not a single item on there would be appropriate for a vegetarian, vegan or anyone with even basic food issues. Breakfast was no better. The only thing on the breakfast menu remotely healthy was a fruit cup. It's 2013 and you'd think that even a mid-tier hotel like this would be more in tune to offering truly healthy options on its menu, and to guest needs. While I was extremely exhausted, I had no choice but to go out and find another place to eat that evening.
Check out was OK.
Guest/customer service counts a lot to me. Staff attitudes and greetings were very good. But given the weird bed and the next to no choices for healthy food in its restaurant and/or room service, I would not stay at this property again. Not worth the rate I paid.
March 30, 2013