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Rated 4.4 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Great staff and service Enjoyed staying here for couple of days while visiting Mayaguez PR. April 16, 2015
Rated 5.0 out of 5.0 by Very Confortable Stay Overall it was a great stay, the front desk and the personnel was very attentive. The renovations that the hotel has gone thru, gives you that refreshing feeling that you are walking into a brand new Hotel.... April 14, 2015
Rated 1.0 out of 5.0 by First and Last Time This was supposed to be a great vacation for me and my wife. We stayed here for 5 nights. It started out by walking into our first room, yes; we ended up sleeping in 3 different rooms during this stay. The first room smelled of mold and had a clogged shower drain. We stuck it out for 2 nights before asking for a change. The 2nd had an infestation of ants. We got our final change to a room that had black mold on the ceiling of the shower. While the staff tried to tend to our inconveniences of moving and all these problems, it was an insult for the manager to offer us free breakfast for 2 mornings to make things all better! Shame on me for not viewing many of the reviews that I have just looked at now. There were previous mention of mold or musty smelling rooms along with shower issues. I know the hotel is currently under renovations, but if certain rooms aren't up to certain standards, then they shouldn't be used. I'm a very patient and understanding person, but this was just too many issues for 2 people to be happy and understanding with! I have to say that the breakfast staff and front desk people were very nice. It just wasn't a pleasant stay at all. Feel like we just wasted and threw money away by staying there. April 12, 2015
Rated 5.0 out of 5.0 by Estadia corta LLevamos varios años que celebramos nuestro aniversario de bodas en este hotel. Tiene una conveniente loscalización, lo que nos permite visitar Mayaguez y Cabo Rojo también . Durante todos los años que hemos ido, siempre nuestra experiencia ha sido muy placentera. March 30, 2015
Rated 4.0 out of 5.0 by Great Staff and Access to the West Coast of PR This hotel is conveniently located to access Mayaguez and neighboring towns. It is safe, clean and has a very attentive staff. I recommend it! March 25, 2015
Rated 3.0 out of 5.0 by Revview of Holiday Inn, Mayaguez We enjoyed our stay at this Holiday Inn for the most part. The service was very good and the food in the restaurant was fine, but maybe could have been improved upon. The pool facilities were acceptable but not great. March 23, 2015
Rated 5.0 out of 5.0 by The best service The room was clean and very comfortable. The only issue is that the fan in the room is loud, but it can be turned off March 22, 2015
Rated 4.0 out of 5.0 by Great restaurant, good welcome cocktails The complimentary hour provided by the hotel in the afternoon was a pleasant. GREAT restaurant. Hotel is being renovated. To the hotel: There was no bath stopper in my room. Nothing bad enough to complain about, so maybe you could have provided one if I gave you the chance. I just think the option for a bath is necessary. March 20, 2015
  • 2015-04-19T10:16:35.968-05:00
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