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Rated 4.5 out of 5 by 132 reviewers.
Rated 1.0 out of 5.0 Service was lacking for gold member -Asked for specific type of room -Room was given to co-worker without rewards points -I told counter I was unhappy and was told Sorry! -Front desk did not even try and accommodate...bad service! March 2, 2015
Rated 5.0 out of 5.0 by Habitación amplia y limpia Me siento como en mi casa, me gustaria hospedarme con mas frecuencia ya que el servicio es excelente. El área de la piscina debe ser mejorada. La entrada del hotel debe ser mejorada. February 27, 2015
Rated 5.0 out of 5.0 by habitacion perfecta y servicio excelente la habitacion super comoda y limpia en adicion el trato y servicio fue excelente, el registro y la salida no tardamos ni 5 minutos Excelente experiencia. February 27, 2015
Rated 3.0 out of 5.0 by Holliday Inn Mayaguez Customer Service was excellent but the hotel/guest rooms need to be totally overhauled! February 26, 2015
Rated 5.0 out of 5.0 by Great Staff Staff was highly attentive and accommodating with our needs and questions. February 26, 2015
Rated 4.0 out of 5.0 by Buena opción cerca de Mayaguez Buena opción para relajarse en esta zona de la isla, cerca de muchas playas y sitios turísticos. Ateción amable y buenos servicios, lo único que no me gustó fue la piscina que requiere de un poco más de limpieza .. February 24, 2015
Rated 5.0 out of 5.0 by Outstanding Staff and Great Location I have been staying at this hotel for over 20 years. They have made excellent improvements! Wonderful place. February 22, 2015
Rated 5.0 out of 5.0 by Holiday Inn Mayaguez We bough two night a week before to valentines day with breakfast included. The room was clean, with a lot of space and amenities included. In the breakfast they have a lot of choices and the pool was refreshing and clear. If I have to stay in the west again I will choose the Holiday Inn. February 21, 2015
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