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Rated 4.5 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Outstanding Staff and Great Location I have been staying at this hotel for over 20 years. They have made excellent improvements! Wonderful place. February 22, 2015
Rated 5.0 out of 5.0 by Holiday Inn Mayaguez We bough two night a week before to valentines day with breakfast included. The room was clean, with a lot of space and amenities included. In the breakfast they have a lot of choices and the pool was refreshing and clear. If I have to stay in the west again I will choose the Holiday Inn. February 21, 2015
Rated 5.0 out of 5.0 by Great Experience Nice room, great service and excellent price. Arrived without reservation and the staff was able to get us a room and in a great price even though it was St. Valentine's weekend February 19, 2015
Rated 5.0 out of 5.0 by Excelente trato personal, cordialidad y detallista El personal del Hotel se esmera por que uno pase una estadía extraordinaria. Mi motivo de la estadía fue por aniversario de boda. Hicieron un arreglo en la habitación con los pétalos de las rosas que fue extraordinario. Les agradezco mucho a todo el personal por hacernos una estadía que nunca olvidaremos. February 18, 2015
Rated 5.0 out of 5.0 by great hotel overall and for many years i have been staying here and has always been stellar in every way from food to staff to service to cleanliness February 16, 2015
Rated 5.0 out of 5.0 by Satisfacción absoluta Ambiente seguro, Servicio amable y todo el personal dispuestos a servir, la habitación limpia y ordenada. En el Restaurant el desayuno Bufe variado y fresco a pesar que en uno de los dias llegamos casi a punto de cerrar, los meseros y meseras muy serviciales. En fin recomiendo el Hotel ademas de estar localizado en un punto estratégicamente cómodo. Cerca de rincon, Añasco, cabo Rojo, pueblos que visitamos en dia y medio disfrutando de sus paisajes, playas entre otras cosas. Claro que si, regresamos! February 11, 2015
Rated 3.0 out of 5.0 by Good Bed The bed and pillows were good. Good personnel and polite people February 2, 2015
Rated 4.0 out of 5.0 by Hotel under renovations 2nd floor was under renovations. Was asked to take stairs to 2nd floor elevator from ground level pool so as not to walk into lobby with bathing suits. But can't access elevator because of construction on 2nd floor. Used reward nights for the stay and asked for comp continental breakfast, but a no go. Nice dining room but never saw anyone in there. Many signs of evidence of fresh paint and room was excellent, but not mini-fridge or microwave. Had to use computer behind desk to print out a file. Was fine but a 7 year old Dell PC's that we had recycled 3 years ago! Good room temp control and clean grounds around hotel. Would stay again if in area. February 1, 2015
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