Rated 4.5 out of 5 by 65
Rated 5.0 out of 5.0 by wanda204 Great service and friendly staff.
Excellent service and comfortable beds. Friendly staff.
Good amenities and casino.
August 26, 2014
Rated 3.0 out of 5.0 by LuvSun Average at Best
One of few hotels in the area, I was traveling on business and this was very close to the office. Otherwise, I would have preferred to stay somewhere else.
August 25, 2014
Rated 5.0 out of 5.0 by Mapao Sitio accesible, buen trato y ambiente familiar
Recomiendo este Holiday Inn de Mayaguez. Es accesible en la entrada y salida de la ciudad, Cercano al RUM y otros centros comeriales, El personal es amable. Hay ambiente familiar que te hace sentir que estas de visita en una casa no en un hotel.
August 21, 2014
Rated 5.0 out of 5.0 by Torito café de cortesia y acondicionador de aire silencioso
Tuve 4 habitaciones y en ninguna me ofrecieron cafe de cortesía en el comedor. El aire acondicionado me despertó varias veces y a mis familiares les pasó lo mismo. Todo el servicio fué excelente. Deben ayudar al cliente a que pague la habitacion con los rewards si le apliica.
August 19, 2014
Rated 4.0 out of 5.0 by AMSMDA Good for the price.
If you are in a business trip, this hotel offers you an excellent location, and a comfortable place to stay. It's worth the price.
August 19, 2014
Rated 5.0 out of 5.0 by RCruz Service
We were using points to stay at this hotel. A tropical storm came in & through the IHG support line, I was able to use more points to extend our stay & keep my family comforted & secure. Desk staff was very polite & helpful throughout our 6 day stay. Not a fan of casinos, but overall the hotel was in the right location for our vacation day trips.
August 18, 2014
Rated 4.0 out of 5.0 by The Explorer The Best in the Area
This hotel looks brand new and has fantastic tropical landscaping and a beautiful pool deck. Ask for a room on the upper floors for a wonderful view of the area. Staff is very friendly, has full time security of parking and lobby areas, with fenced in parking. While not on the beach, area beaches are all a short drive away, as well as resturaunts and shopping in town. Easy to locate, as it is right off the main highway. Front desk staff will answer all questions in English or Spanish.
August 17, 2014
Rated 4.0 out of 5.0 by 10sam hotel stay
overall the hotel was nice, not to happy with the hotel food
August 15, 2014