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Rated 4.5 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by Great Staff and Access to the West Coast of PR This hotel is conveniently located to access Mayaguez and neighboring towns. It is safe, clean and has a very attentive staff. I recommend it! March 25, 2015
Rated 3.0 out of 5.0 by Revview of Holiday Inn, Mayaguez We enjoyed our stay at this Holiday Inn for the most part. The service was very good and the food in the restaurant was fine, but maybe could have been improved upon. The pool facilities were acceptable but not great. March 23, 2015
Rated 5.0 out of 5.0 by The best service The room was clean and very comfortable. The only issue is that the fan in the room is loud, but it can be turned off March 22, 2015
Rated 4.0 out of 5.0 by Great restaurant, good welcome cocktails The complimentary hour provided by the hotel in the afternoon was a pleasant. GREAT restaurant. Hotel is being renovated. To the hotel: There was no bath stopper in my room. Nothing bad enough to complain about, so maybe you could have provided one if I gave you the chance. I just think the option for a bath is necessary. March 20, 2015
Rated 4.0 out of 5.0 by Excelente servicio, pero necesita remodelacion y limpieza Buen sitio para descansar, personal muy atento, pero es necesario que se mejoren siertas areas dentro de la habitacion especificamente el bano. March 18, 2015
Rated 5.0 out of 5.0 by Light-sleeper paradise Stayed at this hotel for the first time (I had previous stayed at the Ponce HI on past visits to the island). I checked in early and was able to get a sixth floor room. The room was good except that I could hear a bit of traffic, just enough to bother an ultra light sleeper like me. I was very pleased when the staff allowed me to change my room to the same floor on the other side of the hotel away from traffic. I slept like a baby and was able to fully enjoy my vacation. I will definitely come back here on my next visit to the island. My only complaint about the hotel is that the pool closed too early at 8:00pm. It is so nice and quiet out at poolside, I wish they would extend the pool hours a little longer March 17, 2015
Rated 2.0 out of 5.0 by Always under construction The title says it all. How much is a mini fridge? It would be nice to have them in the room, at least in the executive level. March 16, 2015
Rated 4.0 out of 5.0 by Good location and great service Clean and comfy. Hotel just needs to update the rooms a bit, which they were doing. Hopefully they will add an in-room safe. Front Desk was wonderful re accommodating need but it would have been easier if all rooms had one. March 13, 2015
  • 2015-03-28T10:18:06.558-05:00
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