Rated 4.5 out of 5 by 24
Rated 5.0 out of 5.0 by familiafontan6 friendly
A lot of kindness and friendship. The rooms are big. And the breakfast amazing! Do you imagine omelet of lobster and shrimps! Delicious.
December 4, 2013
Rated 5.0 out of 5.0 by Rodriguez Great Staff!!!
I have stayed in this property several times and will continue to be back because of the AMAZING service I receive from Ruben and Natalia. They are great and make sure I have everything I need to make my stay perfect. Never let them go - customer service is the difference between you and other hotels. GRACIAS!!!
December 1, 2013
Rated 5.0 out of 5.0 Staff Service
Holly's Cafe staff were outstanding. Went out of their way to please you.
November 29, 2013
Rated 5.0 out of 5.0 by Quester51 Refuge in Mayaguez
Just spent five days in Mayaguez, PR, recruiting engineering students as interns and development candidates for our company. The work was very hectic and fast-pace, since we had a short period of time to meet and evaluate as many students as possible. Because of this, it was nice to have a cool, relaxing place to return to at the end of the day to recharge the body and spirit. Though the hotel contains a casino for gambling (which makes parking at night a little difficult), one was not aware of the operation in the rooms, which were clean, comfortable and quiet. The staff were friendly and eager to help.
October 2, 2013
Rated 5.0 out of 5.0 Service, people, everithings are exelent
I was there three years ago and now was very different, more comfortable, the front desk service is excellent. My wife and I are very happy. Thanks.
September 27, 2013
Rated 5.0 out of 5.0 by Mikem52 Short vacation
Nice place to stay for short vacation.Very accessible to beautiful beaches and shopping mall.
September 6, 2013
Rated 3.0 out of 5.0 by caguas1 the restaurant
In the restaurant you order one thing they bring you another and then they say that's what the order was
August 29, 2013
Rated 5.0 out of 5.0 by Caracolito63 Over night with Mom(85)
All process from booking to stay was excellent. All personnel were well customer oriented, diligent with request and emphatic with my mom needs. We needed and were given a room without bath tub for her and a side bed for me. All very comfortable, clean and in very good shape.
Recommend it to any body with handicap elderly.
August 23, 2013