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Rated 4.6 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Great restaurant Friendly and attentive hotel desk staff and a fantastic on-site Italian restaurant. November 17, 2014
Rated 5.0 out of 5.0 by Great stay The room was nice and very clean and the bed was very comfortable. All of the staff were super. The hotel was quiet and clean. The restaurant was very good and the staff were great. I will never stay anywhere else in Cleveland. November 13, 2014
Rated 4.0 out of 5.0 by HI Cleveland-Mayfield This property was as you would expect from a Holiday Inn. The room is fine, spacious, relatively clean. The only comment I would make is that I was disappointed to see the beds provided. I booked a room with two Queen beds but ended up with two Full size beds. They look similar but are not. Notably, they are shorter and not comfortable for a taller person. I have seen this in some low-end chains but not a HI property. November 11, 2014
Rated 4.0 out of 5.0 by Cleveland 2014 The lady in the restaurant, Michelle was great. The room was clean. It was a very nice stay. November 10, 2014
Rated 4.0 out of 5.0 by Great service for the most part overall stay was excellent only one night at the restaurant did I encounter any issues. Waitress did not acknowledge our table nor did she come over to the table. We had to move to the bar to get service. Other than this issue the hotel treats you very good and I would recommend this to anyone. November 10, 2014
Rated 5.0 out of 5.0 by Great hotel and always welcoming I have stayed here quite a lot over the past 3 years. 25 separate occasions I believe. The standard is always high and the welcome warm and sincere. Breakfast and evening meals are very good and the staff responsible for the restaurant at both ends of the day are always bright, friendly, genuine and seen to really enjoy their jobs. My hotel of choice when visiting Cleveland. November 9, 2014
Rated 5.0 out of 5.0 by Repeat stays We come to this area several times a year and always prefer staying at this hotel. The staff are nice, rooms very nice and when we've eaten breakfast, it's been very good. Highly recommend. November 6, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations Very quiet and peaceful atmosphere, helpful staff, prestigious entrance hall/check in area, lots of large windows for natural lighting; nice indoor/outdoor pool and fitness center. Hotel seems older but appeals and classy and clean. No complaints. November 5, 2014
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