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Rated 4.6 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by AMAZING POOL AND FRONT DESK STAFF! Taylor and William were great at check in. restaurant was amazing June 16, 2014
Rated 5.0 out of 5.0 by Great Hotel! Lobby is inviting, service is excellent especially the front desk! June 14, 2014
Rated 5.0 out of 5.0 by GreatStaff andfacilities Most convents for medical services at Cleveland for patients away from home. June 7, 2014
Rated 5.0 out of 5.0 by Good business hotel -Nice place, attentive staff. Place is kept up and was very comfortable. I'll stay here again. June 7, 2014
Rated 5.0 out of 5.0 by Great swimming pool The entire family loved the swimming pool however the sauna was not operational. The fitness center provided just the right amount of equipment. The pillows are very, very, comfortable and the temperature of the room was easy to maintain. Would definitely stay at this hotel again. June 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed, GREAT pilows Quiet, convenient location, comfortable room, pillows are outstanding, people are friendly, restaurant was great. Overall a wonderful stay. I have stayed at this hotel 4-5 times now. It is always my choice when visiting family and friends in Cleveland. May 29, 2014
Rated 5.0 out of 5.0 by Just one night The hotel was clean and the staff was friendly , was able to sleep well. It was a great stop for in the long day ! Kelly May 24, 2014
Rated 1.0 out of 5.0 by POOL NOT ELDERLY-FRIENDLY There are no steps down into the pool. There is a lift chair that has to be plugged in and it seemed to be a bother for someone to do that. There are no instructions on how to use the chair and no help was offered. This is not a hotel that you can bring your grandchildren for a visit. There were very few people and very few cars if that was indeed the case. When I asked for a cot for one of the grandchildren I was told that was a fire hazard and was offered a blanket and pillow for the floor. I requested to be transferred to a larger room and was told 'SOLD OUT'. May 21, 2014
Rated 5.0 out of 5.0 by home away from home Over the past year and a half, I have traveled to this area 2 weeks per month (business) and almost always stay at this hotel. The condition, value and amenities are similar to what you would expect from Holiday Inn. For me it's the staff that makes the difference. I appreciate the warmth and friendliness of the staff throughout but especially at the bar/restaurant. The bar draws a nice mix of locals (regulars) and business travelers which makes the whole environment quite unique from many sterile, business traveler only hotels. The staff and smaller size of this hotel make it comfortable for frequent stays...almost a home away from home. May 21, 2014
Rated 4.0 out of 5.0 by Cost Although the room was very clean and well kept and the staff very helpful, the price of the room should be lower. I know you nor I can not do a thing about the city taxes, but if the room charge was lower I think more customers would utilize the accomodations offered. May 9, 2014
Rated 4.0 out of 5.0 by Great Staff Service they all have a smile and willing to assist any time to the best of their abilities May 6, 2014
Rated 4.0 out of 5.0 by Travler Travler Love this place, Rosey the bar tender is charming, funny, and wecloming.. I look forward to seeing her on my visits.. Resturant is above average (even considering the french fries are limp and soggy) Lots of local places to eat out but given the choice I usually eat in.. Oh yeay they have a decent bier selection and contineously rotate some of the selections so there is always something new to try. April 30, 2014
Rated 4.0 out of 5.0 by Front Desk Staff I stayed at this location over the easter weekend coming in from out of town to see family. I thought the front desk staff was wonderful. I would definitely stay at this location in the future. April 27, 2014
Rated 5.0 out of 5.0 by Our "Go To Oasis" when going thru Ohio My wife and I stay at this Holiday Inn every time we travel through Ohio on a family visit. It is an exceptionally nice property: extremely clean throughout with a fabulous restaurant, comfortable beds and courteous staff. Our last stay was maybe our 12th over the last five years. The only deficiency this time was a noisy hvac pod in our room that did disrupt our sleep. We should have requested a room change but didn't. Otherwise, our usual great stay. April 27, 2014
Rated 5.0 out of 5.0 by Great Place Great Place To Stay. Alfredo,s is the best!!!!! I stay in hotels adout 70+ day,s a year and I wish they were all like this one. Great job to Fritz,and his family March 29, 2014
Rated 5.0 out of 5.0 by Clean and ample car park spaces good location for my business trip, clean and lots of car park spaces. February 15, 2014
Rated 5.0 out of 5.0 by ExceptIonal property Front desk staff was great and on the ball. Restaurant serves up classic dishes. Indoor pool is a great bonus February 10, 2014
Rated 5.0 out of 5.0 by The Greatest Condition of the Inn, cleanliness and interior decoration were outstanding. The personnel at the front desk made us feel at home. December 4, 2013
Rated 5.0 out of 5.0 by Friendly staff and nice atmosphere This hotel was well maintained and the staff was really friendly and knowledgeable. The location was great close to the expressway and many places to eat. November 20, 2013
Rated 5.0 out of 5.0 by Good restaurant, service, front desk assistance Good breakfast buffet and dinner, service was friendly and helpful and the front desk provided good alternatives in local restaurants. Bed was fine, lobby was well decorated. Very pleased with my stay, November 13, 2013
Rated 5.0 out of 5.0 by Home Away From Home I travel the United States Yearly staying in Hotels 80% of the year. I visit Cleveland 6 or 7 time duriing that period and always stay at the Holiday Inn in Mayfield if rooms are available. Although there are many choices I could make I choose your hotel because of the Quality Staff and Facility. Thank You for making me feel at home.. November 10, 2013
Rated 5.0 out of 5.0 by A Great get away A great place to stay we come here often and love everything about it. October 30, 2013
Rated 5.0 out of 5.0 by Worth the stay and then some Great Staff and outstanding on site restaurant. You can enjoy the amenities and have a great meal. A vacation in itself. October 22, 2013
Rated 5.0 out of 5.0 by Food & Beverage The hotel was decorated with amazing large pumpkins. They were beautiful. The room was nice, but the Italian restaurant on the premises was outstanding. The brick oven pizza, gnocchi and tiramisu were delicious. Alfredo's at the Inn is a wonderful addition to your hotel. October 21, 2013
Rated 5.0 out of 5.0 by Great People We had a great time at the Cleveland/Mayfield. We felt especially welcomed and cared for by the restaurant and bar staff. They were warm and very helpful. October 17, 2013
Rated 5.0 out of 5.0 by I do not sleep well anyway Excellent property. I rate the sleep quality as good because I do not sleep well anyway. The bed and room was clean, neat and comfortable. Plenty of pillows on the bed which I like. Restaurant had great food and service! Staff was most helpful and accommodating. I highly recommend the property and plan on staying again in the near future.! October 14, 2013
Rated 5.0 out of 5.0 by Quick stay My spouse and I had a quick business and personal trip and this was an easy stay for us. October 11, 2013
Rated 3.0 out of 5.0 by pricey for mediocre overpriced for what you get ants in bathroom and misquitoes and mayflies in pool area no AM breakfast as with competition October 7, 2013
Rated 4.0 out of 5.0 by Nice rooms and good locaton Great place to stay. Staff helpful. Good restaurant. October 7, 2013
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