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Rated 4.6 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Nice Stay The room was very clean and spacious. loved the closet space and all of the plug ins. the bathroom was big and the room was full of drawers. microwave, coffee maker. Beds were comfortable and we could have the room as cool as we wanted. allot of shops close by. Pleasant and helpful staff. August 10, 2014
Rated 5.0 out of 5.0 by Perfect Hotel I have nothing negative to say about this hotel. Top notch facility and warm, welcoming staff. It was everything I expect from a hotel. August 9, 2014
Rated 5.0 out of 5.0 by The Good, The Bad and The Ugly The room was very nice and the decoration was modern. The pool has an awesome waterfall and was indoor for use all year round. However the water was green and opaque. The hot tub could be hotter. Very nice in hotel restaurant, but I am much more accustomed to the free hot breakfast to be included with the room price. This hotel however does not. August 8, 2014
Rated 5.0 out of 5.0 by Great Shower stall and a great nights sleep The overall stay for us was great.. we are so happy to see showers appearing in your hotels.. great feature. The pillows and bed were outstanding and we will purchase them. August 7, 2014
Rated 5.0 out of 5.0 by Great Hotel!! Super clean and large rooms, very friendly and helpful staff, nice ammenities, great oveall appearance of hotel and property. August 5, 2014
Rated 4.0 out of 5.0 by great stay Just wanted to say I had a Great stay. the staff is excellent the room was comfortable and pretty clean. the internet was better then most hotels. The only small issiue that I had was the Bowel sinks and they don't clean so well behind the sink found hair and soap stains. and the drawer in the bathroom was oily and not clean. But the bedroom and living area was super clean and comfortable. and the morning breakfast in room service is excellent. And the pool area was nice and relaxing. August 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel and great staff!!!! I had a marvelous time relaxing at this hotel in McKinney. Excellent in every sense of the word. Wonderful staff and so very clean. Great stay!!!! July 31, 2014
Rated 5.0 out of 5.0 by 1st time and will return! Loved this clean, good smelling facility. The staff was efficient and friendly. The price was not too bad, either. July 28, 2014
Rated 4.0 out of 5.0 by Well appointed room, especially the bath; poor lounge service Room was very clean, bed very comfortable and bathroom nicely done. Overall appearance of hotel was excellent - inside and out. Room was very quiet. Large TV. Lounge was very nice but drinks (we had martinis) were very watered down. July 25, 2014
Rated 4.0 out of 5.0 by Great Night's Sleep My son and I recently spent three nights at this location and slept very well, which is enough to warrant a return visit to this hotel. I cannot comment on the pool, fitness area, or restaurant since we did not use those facilities. I was never able to use the hotel's internet connection, but I had my own wifi with me so the hotel's service was not a necessity. I am sure that if it had been necessary, I could have contacted the hotel staff to solve that issue. Bathroom toiletries were from Bath and Body Works which is a huge plus. Three towels were furnished which was enough for two of us; if four had been in the room that would have been an issue. The hotel is located in a great area close to I-75 yet without traffic noise, close to restaurants, and close to shopping. Breakfast is not included with the room price, but if you choose not to purchase that meal at the hotel, there are plenty of other options close by. There is ongoing construction in the area (I-75), but that presented very little if any problems for us as well. Overall, this is a great place to spend a few days. July 24, 2014
Rated 5.0 out of 5.0 by Amazing room and service We loved everything about the hotel. Our guest room was more than we expected and the staff were very friendly and helpful. We would definitely stay here again and recommend to our friends and family. July 24, 2014
Rated 5.0 out of 5.0 by Great Hotel The experience was great all around! The front desk and especially the bar/resturaunt staff are extremely friendly! Rooms were very clean. I would reccomend this hotel to anyone. July 21, 2014
Rated 5.0 out of 5.0 by Quick trip but hotel and staff made immediate good impression Staying for a wedding so many others from the guests were friends and relatives and hotel accommodations were quite nice. Rooms were comfortable, full control of AC to the point I set it too cold but temp changed soon after I adjusted controls. Only negative, the std King room had bed and chaisse lounge but not very roomy, furniture, people and luggage a little tight; bar could have been open longer hours. Great selection of food for breakfast. Restaurant servers were prompt and friendly. Front desk staff very helpful and efficient. Wanted to stay longer but fully booked. July 18, 2014
Rated 5.0 out of 5.0 by Excellent Accommodations Not only was the room excellent but the Staff made our stay that much more enjoyable, From check-in to check-out every staff member that we encountered greeted us and asked if we needed anything. Thanks for a wonderful time. July 15, 2014
Rated 4.0 out of 5.0 by Business Trip The hotel was very nice, but the food service was marginal. I paid extra for the included breakfasts, but was not able to use breakfast voucher for two meals in the mornings. I didn't notice until after we left that the receipt did not reflect credit for two meals and was charged for extra meals. July 14, 2014
Rated 5.0 out of 5.0 by Week Stay My wife, son (15months), and I stayed here for a week due to its central location while I visited family in Denison, Sherman, and Lewisville. The first thing we liked was the bed and extra soft pillows. The cleaning ladies were very nice and helpful. July 11, 2014
Rated 4.0 out of 5.0 by Overnight stay I've stayed here twice and was pleased with the service and facilities on both visits. July 7, 2014
Rated 3.0 out of 5.0 by uncaring staff Staff was uncaring re: no internet or treadmill not working. The halls on the second floor needed vacuuming. Hotel needs customer service training. July 7, 2014
Rated 5.0 out of 5.0 by Very Nice Holiday Inn I stay at numerous Holiday Inns and Holiday Inn Expresses for work and this is by far the best hotel yet. The service was excellent. The room was very comfortable and spotless and smelled great!! The bar/grill was great service and the food was better than expected. I look forward to my next two trips to this hotel. June 16, 2014
Rated 4.0 out of 5.0 by A good time It was a pleasant stay with excellent customer service. I was treated very well and the staff was quick in coming to my aid whenever I needed them. Overall, I would be happy to spend some more leisure time there again. June 16, 2014
Rated 5.0 out of 5.0 by Hotel night staff was great Hotel night staff was great, Tim especially. It was nice to get back from a long day of events and feel welcome. Thanks Tim! June 4, 2014
Rated 5.0 out of 5.0 by Friendly employees that catered to whatever needed! One of the best hotels that I've stayed...cleanliness, quality service, new, courteous staff, and delicious food. I preferred staying in my lovely hotel room more than I wanted to venture out and view the city. It was so relaxing. It was a vacation spot that you couldn't wait to get back to the hotel. What more can you ask? June 2, 2014
Rated 5.0 out of 5.0 by What A Great Stay! Definitely a 10 in all regards. Road construction makes this hotel difficult to access if approaching from the south or east but you'll forget about that when you arrive. May 23, 2014
Rated 5.0 out of 5.0 by love Earle in your restaurant stay here every year when we visit our daughter since open like to see familiar faces great place to stay housekeeping could be a little better May 17, 2014
Rated 3.0 out of 5.0 by still construction in the area... I arrived late in the evening after a storm passed through. The area is still under construction and I almost buried my rental car in high water because there were NO markings. When I asked the hotel staff who we could contact so others would not have the same problem, they just shrugged it off. The restaurant was about to close so rather than go to my room, I took my luggage to the bar to pickup some food. I have stayed and eaten here before and most of the time, the food is pretty good. This time, the soup I ordered looked and tasted as if it had been simmering in a pot all day. My service was provided by the bar person and the whole restaurant area was dark - you had to walk through a dark restaurant to get to the bar, no other entry. The service was OK, which has always been the case at this location but the food was barely edible. I chose to get food from fast food restaurants in the area rather than eat at this location during this last stay. When I checked in not only did they shrug off my concern about the flooded exit near the hotel but they made NO attempt to recognize my IHG member status. Nothing was in the room, no comment was made and no recognition was afforded. I've stayed in this same room in the past and the problems I had with no HOT water have been fixed though I did make sure to check as soon as I walked in the room before I even unpacked. Last time I was put in the room and just asked to be moved rather than even take the time to check. In addition, I have had trouble with the TV control on previous visits, that too has been repaired. May 16, 2014
Rated 5.0 out of 5.0 by McKinney Trip Everything about this hotel is delightful. It was conveniently located to shopping, dining and work. The staff were super friendly and it was nice having a restaurant/bar in the hotel. It was very clean. Also very quiet and relaxing. Highly recommend. May 13, 2014
Rated 5.0 out of 5.0 by Professional and great customer service . Great customer service from All levels of the staff! May 9, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient place to stay Large bathroom and shower, and there was a timed heat lamp in the bathroom, I haven't seen one in years, and I really liked having it. The room had a ceiling fan, that was nice. The room and beds were comfortable. The hotel location was great, resturants and shops near by. I peeked in the snack shop, it was really stocked well with a great variety of snacks. I liked this place and this is where I hope to stay next trip to McKinney. April 23, 2014
Rated 5.0 out of 5.0 by Fine IHG property Enjoyed my stay here. Loved the room, was like a mini-suite and was very comfortable for my week stay. I recommend staying here as there are lots of near by food and shopping options if needed. April 3, 2014
Rated 5.0 out of 5.0 by Excellent stay This was the second year our Baseball team stayed here. Many of us checked in together and the service was friendly, courteous,and speedy, The staff was most accommodating and helpful with request and questions. We highly recommend this location for its service,comfort and location. March 29, 2014
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