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Rated 4.3 out of 5 by 88 reviewers.
Rated 2.0 out of 5.0 by Staff Staff was very attentive to our needs. The room attendants were very competent; assuring our every need as best they could. The hotel resident building itself needs a complete refurbishing. Looking forward to the future up-dated hotel experience. July 10, 2014
Rated 5.0 out of 5.0 by Great location, helpful staff, quiet, restful night Our family (31) stayed here for 4th of July week. All generations were comfortable having very adequate space to talk, play games and swim. The staff was attentive to our needs. They provided helpful, written directions to all area attractions and wonderful local restaurants. The beds were comfortable and the halls were quiet so all got a good night's sleep. Thanks to all for helping us plan and then enjoy such a wonderful reunion! July 9, 2014
Rated 2.0 out of 5.0 by Sink drain clogged/size of beds misleading Drain was stopped up from when we got there. Disgusting water never fully drained in sink. Called several times but never fixed it and offered no change of room Website describes beds as queen size. They are not queen. Full size bed. Website is misleading about bed size. Stayed in the past and satisfies but very disappointed this time. Front desk offered nothing to help resolve either problem. (Wifi also down when we arrived and was supposed to get a call when back up but never got a call) July 8, 2014
Rated 5.0 out of 5.0 by St. Louis Repeat customer. Would highly recommend due to location and staff meet all our needs. Loved the 8 to 9 fresh cookies and milk. July 7, 2014
Rated 5.0 out of 5.0 by Great place to stay Great food service. Nice space and good accommodations Enjoyed my stay and staff was friendly July 2, 2014
Rated 4.0 out of 5.0 by hotel One thing I did not like about the stay was that the smoking and non-smoking rooms are not separated by floor and the hallways smell of smoke. There were 2 days that I woke up to the smell of smoke and my allergies started. Also clean up personnel close the doors while in your room cleaning. Most hotels require the cleanup personnel to leave the doors open while cleaning. July 1, 2014
Rated 5.0 out of 5.0 by Great service Keeping in mind that this is an older location, our family enjoyed the pool area and the great service that we received during our stay. June 30, 2014
Rated 5.0 out of 5.0 by Recent stay We had a wonderful time during our Family weekend. We have stayed at this Hotel at least 6 times and have always enjoyed it. June 26, 2014
Rated 5.0 out of 5.0 by Friendly and attentive The room was clean and comfortable. I had a fridge that wasn't working and it was fixed immediately. The breakfast was almost the same every day, but it was good. They need a toaster that works better, though. The pools are refreshing. The staff are all very friendly. June 24, 2014
Rated 5.0 out of 5.0 by Best place to stay in St. Louis The staff treats you like a guest in their home. It is always a place I look forward to staying. June 21, 2014
Rated 5.0 out of 5.0 by Wasn't Happy when first came to stay When we first came into the lobby to check in, didn't have the right room that I was given on reservation. the staff took care right away. Staff very nice and friendly. Got the rooms straighten out right away. The staff in the dining room were very friendly and nice. The breakfast was very good and hot. Would stay again, just make sure the reservation match the room ask for. June 19, 2014
Rated 3.0 out of 5.0 by Holiday Inn stay Mostly good experience except for the cold pool! Part of staying at the Holiday Inn is being able to swim in a decent pool...completely disappointing! June 19, 2014
Rated 4.0 out of 5.0 by Clean Hotel with Friendly Staff Helpful and Friendly Staff. Easy access to the Freeway. Clean and spacious rooms. Fair value for the area. Quiet and comfortable rooms and common areas. June 18, 2014
Rated 5.0 out of 5.0 by Great overnight road stop The location was outstanding, right off I-55 just south of the I-270 beltway. I just spent one night here on my way back home, coming from New Orleans earlier that day. There is a very nice indoor pool and activity center, as well as an outdoor pool. I enjoyed the continental breakfast. Parking was easy. Had a restful stop here. June 18, 2014
Rated 4.0 out of 5.0 by Great Service The staff was excellent and took care of all problems. Very friendly. I did not think the cleanliness of the room met my expectations June 18, 2014
Rated 5.0 out of 5.0 by Great Service & Friendly Staff The staff makes this location, a real reason to return. Like any hotel, they do the best and try real hard to take of you. I stayed 11 days, and the staff made all the difference. June 13, 2014
Rated 2.0 out of 5.0 by Outdated/Friendly Staff The staff was very accomadating. We actually had to move rooms because our first room was next to a large, extremely large dog that barked constantly. Also the first room was musty and damp. The lady at the desk moved us with no problem. Our second room seemed better. But, when we went to sleep we realized the AC didn't work well. The room stayed warm and we did not sleep well. Also the exhaust fan in the bathroom was broken so we had to take showers with the door open for ventilation. At this point we did not want to move again and just dealt with it. The breakfast was OK. The pools looked nice. Seemed like a fun place for kids. It wasn't worth the price. I would not stay at this hotel again. June 12, 2014
Rated 5.0 out of 5.0 by Great Comfortable Bed Friendly People We were Greeted Quickly and Treated Kindly Room was clean and comfortable The Noise level was good for being near the Expessway Complimentary Breakfast was Good and make it easy to get on our way. The bill was the same as when the room was booked Plenty of things to do at Hotel nice big open pool area and game room Overall a 10 in our book June 9, 2014
Rated 2.0 out of 5.0 by Over priced for current condition Nice to hear that this property is scheduled for a remodel, hope it is a tear down/ rebuild. The staff was great. I just feel the rooms should be priced realistically. June 2, 2014
Rated 4.0 out of 5.0 by Great value and facilities - poor breakfast. All was good except the breakfast. They didn't open on time and the food was cold. I was there when they finally opened up for breakfast and the biscuits were ice cold from the very beginning. It seems like they were the biscuits from the previous day and they didn't even bother to heat them up. Terrible!! None of the food was hot but the biscuits were especially bad. May 30, 2014
Rated 1.0 out of 5.0 by I would not stay here again The rooms were not very clean...they were very out dated May 30, 2014
Rated 5.0 out of 5.0 by Looking for a place to stay to see the zoo but got much more We chose the Holiday Inn to be a place outside of the city, but close enough to the St Louis Zoo to be convenient. The hotel staff was very friendly and helpful and directed us to good local (non-chain) restaurants at our request. The kids really enjoyed the pool that, despite being Memorial Day weekend, wasn't super busy. Our room was quiet and comfortable and we were very happy with our stay. May 30, 2014
Rated 5.0 out of 5.0 by Beautiful Atrium 1st oddity about this hotel, there is a guard at the driveway after hours that stop folks and write down their plate's a bit unnerving. After a bit of exploring during the day, the area is safe, but that is a bit unnerving of an entrance :) The atrium is beautiful here and maybe the issue is that local folks sneak ot the property to use this :) Staff was friendly and the rooms were nicely updated. May 27, 2014
Rated 2.0 out of 5.0 by Chlorine to strong Our room opened into the fun dome. The smell of chlorine was so strong even with the door closed that I was sick the next day. Also the 11:00 quiet time in the fun dome was non existent. It was after midnight before it was quiet enough to sleep. May 21, 2014
Rated 5.0 out of 5.0 by Our Stay This was our 2nd time staying at the hotel. Once 8 years ago and again this month. We booked this hotel again this time, because of the experience we had previously. We couldn't have been happier. The kids had a great time, the room was great, the staff exceptional. We love this hotel and will be sorry to see it close. The staff are so friendly and accommodating, they really try to do whatever they can to make your stay the best. We loved the laundry facilities, that made the trip with 2 kids so much easier. Thank You for a memorable stay and again, the kids made some incredible memories while in St. Louis. May 12, 2014
Rated 5.0 out of 5.0 by Comfortable 2 night stay Very nice employees. The lady that serviced the breakfast room was diligent at keeping the food tables filled and clean; at the same time she was friendly to everyone. Excellent selection of breakfast items. Next time I would not have a room on the pool side due to the chlorine smell in our room. May 10, 2014
Rated 5.0 out of 5.0 by Just what I needed I have stayed at this facility at least ten times. When my mother was in a nursing home, I would stay on Butler Hill because it "filled the bill". So this time for just a family/long-time friends visit, I chose it again. I will probably stay there again on my next visit. May 5, 2014
Rated 3.0 out of 5.0 by ok for kids very nice hotel if you have kids, if you are going there for relaxing adult weekend,I would choose some where else. Because of the large "holidome" play area kids were everywhere screaming yelling and running .the hot tub (which was lukewarm at best) was over run with un attended small children . and if you have a room near the pool area you can forget trying to go to bed before midnight. Twice I called front desk to ask them to please stop kids from running and knocking on doorsat 11p (i had to be up at 430 am) ,it took me a few times to get front desk to answer. on good note ,the hotel was clean. My suggestion would to have an adult only hot tub (which was actually hot) and maybe have pool area close at around 10p and have adults only after 10p April 12, 2014
Rated 4.0 out of 5.0 by A great place for family gatherings We have kids who live in St. Louis, and we have never stayed in your hotel. We thought it wasn't central enough, but when one of them moved to Imperial, we thought we'd try it. Wow, we were pleasantly surprised! Great pool and play area, awesome bar with plenty of room to gather and chat. The only downside was the breakfast. It was in a cramped area, and the staff was too busy chatting to pay attention to coffee, juice or anything else. We were super disappointed. The front desk staff gave us two fabulous recommendations for food and leisure. Great stay. We will be back, so please fix breakfast! March 27, 2014
Rated 5.0 out of 5.0 by Superb other than the interstate traffic noise. I still rate your facility as excellent even though I had issues sleeping due to the interstate traffic noise. It was just a different environment than I am used to. That's all. The room was wonderful. The facility conveniently located to what I was doing there. Everyone was very friendly. And the facility was as clean and well cared for as I have experienced lately. Thanks for a good stay. March 19, 2014
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