Rated 4.3 out of 5 by 315
Rated 5.0 out of 5.0 by r. fauzi great service, clean, spacious room
I like stayed in here Hotel, hotel's services is the best, room condition good for cleanliness and more spacious. The speed of internet is good, bathroom condition is clean but without bath-up. The room little noisy because of near from pubs I think.
September 3, 2014
Rated 5.0 out of 5.0 by TheFrequentTraveler Friendly staff, great service
Be ready to be greeted by a friendly staff who remember your name on subsequent visits. The rooms are clean and the food selection is quite good. As a business traveler, the internet speed is good but could be better.
September 2, 2014
Rated 4.0 out of 5.0 by Jazza Nice, clean and convenient
Great hotel in Malacca. Nice polite staff but could be a bit better. Greetings were well said and service was good however...no smiles?? It felt like they were saying their greetings just for the sake of saying it with no feeling. A smile would have gone a long way. Got an upgrade to the executive room! That was a welcome surprise! I got a non-smoking floor however the guest in the room next to mine was smoking and the whole room stank of cigarette smoke. The telephone in the room also did not work so I had to go downstairs to the reception to request a change of room. That was handled quickly and efficiently. I got a room on the same floor but without a connecting door so no more problems after that but I could still smell cigarette smoke from the same room each time I passed it on the way to the lifts.
August 31, 2014