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Rated 4.3 out of 5 by 427 reviewers.
Rated 5.0 out of 5.0 by Great view Location is good because of close the sea side and the histrical area. And good hospitality and flexibility. May 26, 2015
Rated 5.0 out of 5.0 by Our favourite hotel in Melaka looking into the Straits Clean, efficient and comfortable. The staff and service at the Executive Club on the pool floor is always excellent as was the spa. Check in was welcoming, polite and efficient as was the doorman and concierge. The Straits view room has a great view of the wetlands between the island and the mainland with birds flying by in the morning. May 22, 2015
Rated 3.0 out of 5.0 by Excellent Rooms Rooms at the Holiday Inn Hotels have always been my choice. The rooms are normally spacious and well spaced out with sufficent drawers for storage. This is definately a Plus for Holiday Inn and I experienced the same at Holiday Inn Melaka. However, the service level was below par as compared to other Holiday Inns I have stayed before. Firstly, they got my reservation wrong. I booked a King size bed which was confirmed during my on-line reservation but when I checked in they said it was a twin bedroom. So I had to wait for almost 30 - 40 minutes to get my room. I was asked to wait but no assistance was provided, in terms of where to wait ot at least an offer of a drink. This was around 4pm. We went to the lobby coffee place (can't remember the name) and we ordered coffee. We saw on the menu the monthly special of orange scones. We wanted that but were told that these are not ready while the menu stated these are available througout the day. Check out was also very slow as there was some issue with the printer. It was almost 20 minutes waiting time. Overall, it was a god stay despite the flaws as Holiday Inn is still my favorite choice. May 22, 2015
Rated 4.0 out of 5.0 by great service ... recognized your present even before introduce yourself May 22, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service perfect comfortable. definitely will stay again here. May 21, 2015
Rated 5.0 out of 5.0 by Good Hotel for families and businiss visits Good location, good for families and business people May 18, 2015
Rated 3.0 out of 5.0 by Great Front Desk, Bar needs to Up its Game On arrival we were warmly greeted (even though our room was not ready), but it went somewhat downhill from there as there was some sort of noisy school trip staying! Room was fine, but nothing exciting. Bar service was not as expected and we were rushed to settle check even though we were not finished, and on each try to order wine, the server claimed not to have our selection, and pushed us to a more expensive option - not cooll! May 17, 2015
  • 2015-05-28T12:05:09.425-05:00
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