Rated 4.3 out of 5 by 555
Rated 3.0 out of 5.0 by De 69 Reasonably Stay
to inspect rooms before handing over to guest.
Would probably recommend to friends,
Suppose to be an enjoyable stay as it was my Birthday but disappointed on the bed arrangements.
The reservation confirmed of King Size bed but was only given a twin bed upon check in. Defeats the purpose of being IHG member.
That's the purpose of the poor ratings during this stay
May 18, 2016
Rated 5.0 out of 5.0 by AlvinP Excellent Staff Service
Special thanks front desk team Zariz, Kim, Syaqifah and Natalie for your excellent service.
Also my appreciation to both Jamal and Saffri for your courteousness and friendliness when we dined at the Sirocco Bar.
Gani and Ashmita at the Executive Club lounge are truly superb, thank you very much for making our stay comfortable and memorable.
May 13, 2016
Rated 5.0 out of 5.0 by ailee Maintain the Standard ...
This is my 3rd time stay here at Level 13 strait view room
This time I bring friend came here for weekend relaxation and escape from town.
Well, staff still that friendly and helpful, surroundings are very pleasant.
Well Done, we have a good night sleep.
May 12, 2016
Rated 4.0 out of 5.0 by k27z Nce view and clean
Room is new and clean with nice ocean view.
I regret i did not use swimming pool but it sseems very nice and enjoyable place.
May 11, 2016
Rated 4.0 out of 5.0 by skl88 Good Sleeping Environment
Comfort bed with quiet surrounding that ensure you have a good rest. Cleanliess of the room and furniture will let you have a peace of mind to relax too.
May 4, 2016
Rated 5.0 out of 5.0 by sing nam Great Place for short getaway
Service is fast, staff are polite, room are clean & tidy.
Booked 4 rooms in total, requested for 2 linked rooms each that are on the same floor.
They managed to give us the rooms based on the factors that we requested.
Breakfast wise they have a wide variety to choose from, but mainly asian food.
however what most impressed me is their public relation that their staff displayed, after we got back to singapore, we realised that we left something in the hotel.
I immediately called back and was assisted by the staff to take down the details, within 15 minutes i received news that they found my item and they offered to send it back to us by courier, best of all, as a gesture of goodwill, we don't need to pay for the courier fee.
Pretty much nothing to complain about, unless you consider waiting for a lift for slightly longer time is able to change your opinion of a good hotel. :)
May 3, 2016
Rated 5.0 out of 5.0 by Fluppl Stay at Holiday Inn in April 2016
Great Service and Convenience as always.
Only the swimming pool area should be opened longer as only until 10 PM. It is very very hot in Malaysia, cooling down in the pool also after 10 PM would be very appreciated!
April 27, 2016
Rated 5.0 out of 5.0 by PhillB Welcoming
Staff were welcoming and despite being busy the young woman remembered my request for Eggs Benedict on the second morning! (Unfortunately it was really poached eggs on toast with a bit of Hollandaise...)
Room large and comfortable; TV selection quite good, room kept clean.
Only issue was the busy road to get to the town centre and heritage areas, especially if I had younger children...
April 27, 2016