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Rated 4.3 out of 5 by 460 reviewers.
Rated 3.0 out of 5.0 by Rooms noisy and dirty I stayed 2 nights 3 days during the Raya break last month. Stayed on the club floor, but did not feel like club floor as the rooms are the same size as the standard rooms. The connecting room doors are not soundproof or odor proof. Sound and food smell permeats easily. The room had the last guests tissues and kids toy boxes under the bed. And there were ants or bugs. My wife and I got bitten both nights. August 27, 2015
Rated 3.0 out of 5.0 by bed service and noise I stayed two days for my holiday. The hotel is big and have the many room far away from the jonker street. Regarding the front desk, The staff need the more kinds. they are not smile. and Room condition is 3 star hotel. the mini bar is free but there are no good drink.(only cock, sprite, some juice) I stayed in 19floor. but the city view is not good. the Worst things is the noise from the next room. My room is conencting room. baby was crying and I can't sleep. the breakfast is not bed. swimming pool is great view. But the there are a few sun bed. So I can't use it. Totally, the staff serive need to be upgraded.(front desk) August 19, 2015
Rated 5.0 out of 5.0 by Very accessible hotel This is one of the nicest Holiday Inn hotels I have stayed in during the last 5 years. Nice location (from a tourist point of view) and easy accesbible. Sometimes a bit crowded at breakfast but this is always very well managed with extra seating capacity. August 18, 2015
Rated 5.0 out of 5.0 by Good Customer Services One of best hotel to stay over at Malacca tourist area with good customer services at front desk and business lounge, cool a/c room with over 90 degree, clean bathroom, excellent breakfast choice of Malaysian, Asian August 13, 2015
Rated 5.0 out of 5.0 by Letto comodo e servizio eccezionale Letto comodo e servizio eccezionale. Colazione discreta (i Croissant erano sempre leggermente duri) e abbondante. Pulizia impeccabile. August 11, 2015
Rated 4.0 out of 5.0 by Maintains Great services, all times Have been staying in this hotel for past 7 -8 years every time on Business or Leisure trips. Observed that they provided and maintained very good services throughout, even with new staff, they are adequately trained to deliver. GREAT...............service people. August 11, 2015
Rated 5.0 out of 5.0 by Pleasurable stay Stayed in Holiday Inn Malacca for three nights. Stayed in a suite room, service was good. I had complimentary cocktails and coffee at the lounge throughout my stay at the hotel. Staff was attentive and helpful. Great experience! Will definitely return here on my next trip to Malacca July 30, 2015
Rated 4.0 out of 5.0 by Felt welcome Though I don't usually stay in Holiday Inn because the selection of hotels were done by others, I felt welcome when I did. That feeling is great for me and my family, keep it up! Even the guard at the carpark during the recent stay made us feel welcome - good management training! July 30, 2015
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