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Rated 4.3 out of 5 by 459 reviewers.
Rated 3.0 out of 5.0 by bed service and noise I stayed two days for my holiday. The hotel is big and have the many room far away from the jonker street. Regarding the front desk, The staff need the more kinds. they are not smile. and Room condition is 3 star hotel. the mini bar is free but there are no good drink.(only cock, sprite, some juice) I stayed in 19floor. but the city view is not good. the Worst things is the noise from the next room. My room is conencting room. baby was crying and I can't sleep. the breakfast is not bed. swimming pool is great view. But the there are a few sun bed. So I can't use it. Totally, the staff serive need to be upgraded.(front desk) August 19, 2015
Rated 5.0 out of 5.0 by Very accessible hotel This is one of the nicest Holiday Inn hotels I have stayed in during the last 5 years. Nice location (from a tourist point of view) and easy accesbible. Sometimes a bit crowded at breakfast but this is always very well managed with extra seating capacity. August 18, 2015
Rated 5.0 out of 5.0 by Good Customer Services One of best hotel to stay over at Malacca tourist area with good customer services at front desk and business lounge, cool a/c room with over 90 degree, clean bathroom, excellent breakfast choice of Malaysian, Asian August 13, 2015
Rated 5.0 out of 5.0 by Letto comodo e servizio eccezionale Letto comodo e servizio eccezionale. Colazione discreta (i Croissant erano sempre leggermente duri) e abbondante. Pulizia impeccabile. August 11, 2015
Rated 4.0 out of 5.0 by Maintains Great services, all times Have been staying in this hotel for past 7 -8 years every time on Business or Leisure trips. Observed that they provided and maintained very good services throughout, even with new staff, they are adequately trained to deliver. GREAT...............service people. August 11, 2015
Rated 5.0 out of 5.0 by Pleasurable stay Stayed in Holiday Inn Malacca for three nights. Stayed in a suite room, service was good. I had complimentary cocktails and coffee at the lounge throughout my stay at the hotel. Staff was attentive and helpful. Great experience! Will definitely return here on my next trip to Malacca July 30, 2015
Rated 4.0 out of 5.0 by Felt welcome Though I don't usually stay in Holiday Inn because the selection of hotels were done by others, I felt welcome when I did. That feeling is great for me and my family, keep it up! Even the guard at the carpark during the recent stay made us feel welcome - good management training! July 30, 2015
Rated 5.0 out of 5.0 by Excellent service,claen and comfortable rooms The front desk staff were very courteous and efficient, making our check-in smooth and fast. The Club Lounge staff were also very helpful and the breakfast of good variety with healthy offerings. The service in the Spa was first rate with wonderful masseuses who were well trained in their art July 29, 2015
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