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Rated 4.3 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 环境简洁大方 床铺舒适 睡眠质量好 一进门服务人员就以微笑迎接 让人心情非常舒畅 停车场收费 换成人民币就比较高了 餐厅不错~食物不是特别多 但都很合适 October 17, 2014
Rated 4.0 out of 5.0 by Great service, a place to sleep - just what I wanted. I received prompt service at checkin, was identified as an IHG member by the staff (I'd forgotten I was actually a member). The room was clean and fresh, the bed comfortable, the choice of pillows (firm and soft) a nice touch. Breakfast was greatly improved over my last stay (about 2 years prior). The biggest issue was the "complimentary" Internet access as an IHG member - 1Mbps isn't enough to do anything, I ended up using my 4G mobile phone as a tether point rather than waste time with the hotel WiFi. October 14, 2014
Rated 3.0 out of 5.0 by Restaurant Menu / Your staff I am really disappointed in the menu for the restaurant / room service, it is quite limited (weighted with carbs) and not as good as the prior menu. The high point of this hotel is the staff. To a person they are bright, polite and incredibly helpful. I sometimes wonder if they are understaffed / overworked as they are incredibly busy all the time. October 13, 2014
Rated 4.0 out of 5.0 by Staff and Location Great Great friendly hotel, good central location. I have stayed here many times and the standard is always high October 10, 2014
Rated 5.0 out of 5.0 by Great staff The best aspect of this hotel is the friendliness of it's staff. Very happy and relaxed yet always professional and approachable. Special mention of Michelle, John and Howard at breakfast - thanks for looking after me so well. When checking out Paul was a reminder of the happy nature of hotel. Always come back to this hotel because staff clearly enjoy working here. October 10, 2014
Rated 5.0 out of 5.0 by Excellent Location Excellent location, just a short stroll across the bridge to the Melbourne Exhibition and Convention Centre. Crown Casino is also across the bridge and has excellent restaurants. Around the corner from the free city tram. A couple of well placed convenience stores are nearby for late night snacks and drinks. Comfortable bed. As an IHG Priority Club Rewards Member I was given free internet in my room. Good range at breakfast. Overall happy stay. October 9, 2014
Rated 4.0 out of 5.0 The bed was extremely comfortable and the linen was crisp clean This was my second year in a row at the HI, the staff are very friendly and accommodating . There is an easy to access IT room for all your internet needs. The hotel is within walking distance to the Casino, tram and train access. For the tram you need to purchase a MIKI Card, the hotel staff will assist. There is a fantastic restaurant down the lane called the Grain Silo and they serve the best breakfast and great coffee at reasonable prices. I thoroughly recommend the Holiday Inn for your stay in Melbourne . October 9, 2014
Rated 5.0 out of 5.0 by Great Loction Central to the heart of our southern capital. A great place to stay. Great nights sleep. Attentive staff. A must stay October 9, 2014
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