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Rated 4.3 out of 5 by 360 reviewers.
Rated 4.0 out of 5.0 by Great hotel We had a suite for a 3 day stay in Melbourne. This is a great hotel because of its location - close to the transfer station for the airport and very central for all of Melbourne's attractions. January 23, 2015
Rated 2.0 out of 5.0 by Bad Experience I was shocked and disappointed about the issues I faced in this hotel. Firstly, the late Check-In for the other room I booked for my kids as a family of 6 members. We arrived to the reception at 11:00 am (late morning) coming from a long flight and we expected a better welcoming especially I am a Platinum Ambassador. Secondly, the shortage of staff was noticed and unreasonable since the moment we reach the front door which should be available to help with the luggage and show some responsibility. Moreover, regardless the complimentary fruits which they did not provide, they even did not provide the water and one of the managers has advised me that the tap water is drinkable! Finally, they have a lot to do to meet other of IHG procedures and attitude towards their clients. Also, they have to activate the loyalty program properly to attract the client and make him happy. January 22, 2015
Rated 4.0 out of 5.0 by Very helpful Staff and comfortable Bed Would like to say that maintenance is required on the Shower nozzle. was very and had to keep in correct position. the bottom draw of the under the TV cabinet was a little hard to open wife broke her nail tiring to open it ( no she doesn't have long nails) Breakfast was quite good and staff where reasonable quick in removing used plates. My wife has a allergy to Herbs and spices so it is hard to get things for her to eat and I think hotels need to look at this a little more. January 22, 2015
Rated 4.0 out of 5.0 by A pleasant stay A good location close to CBD, public transport, Yarra River, Southbank January 21, 2015
Rated 5.0 out of 5.0 by Room Review and overall experience I can't speak highly enough about the service, the staff are truly incredible - very helpful and friendly. As I've said before, I truly feel like I'm coming home to "old friends". Thank You January 20, 2015
Rated 5.0 out of 5.0 by Rita Urwin Had a lovely two nights at Holiday Inn. Loved the fact that it was so central to Melbourne. the service was great - loved the option of pillows that you could choose. Good knowledge from the team about Melbourne sights. January 20, 2015
Rated 5.0 out of 5.0 by Comfortable, good food and great service Very good with every thing meeting my expections with good comfortable room great food good service be efficient and very clean, I will definately use Holiday Inn on my next trip January 20, 2015
Rated 5.0 out of 5.0 by Convenient and affordable I stayed at Melbourne On Flinders Holiday Inn for convenience and access to CBD and to/from the airport. Overall it was a restful and helpful place to stay for the conference I was attending just a kilometer away. January 19, 2015
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