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Rated 4.3 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by I use this Holiday Inn as my benchmark around the world I love this place and it's all because of the staff. They are always so good to me. The hotel is walking distance to everywhere I need to be. The beds are great and the rooms are comfortable, even to work in. I have been to many different Holiday Inns around the world and this one is the best. It has been my favourite for the last 10 years. And for the last 3 months it's been my second home. October 20, 2014
Rated 5.0 out of 5.0 by Great Service A great place to visit and stay. Would like to stay at Holiday Inn again October 20, 2014
Rated 5.0 out of 5.0 by Helpful and considerate staff I would like to thank Justin Young for all the hard work in making our reservation work when the priority privilege service no longer applied and we had booked thinking that we would be renewing our card and had to then purchase the new IHG card with different rewards, also when we had arrived my husband had a medical emergency and the staff were so helpful and as I was leaving for the hospital Alistair Vivians gave me his card telling me that if there was anything that he could do please call and this was very kind as we were from interstate and felt very disoriented I would highly recommend Holiday Inn to anyone who was visiting Melbourne October 20, 2014
Rated 4.0 out of 5.0 by Friendly and easy Great location and good for the budget. I stayed with my 2 children and they were very welcomed and accommodated to. Breakfast was lovely with fresh omelettes made to perfection! walk from southern cross station and best location for us to get on the freeway to head to Phillip Island. All members of staff were so very friendly and helpful, this was really noticeable. A big thank you to Daniella the waitress who was very welcoming and interested in our stay and her great directions to get around. Also the young man at reception was so helpful with all our enquiries and went out of his way to help in such a positive manner. The rooms were clean although small but we spent the day out and about so this was ok. We even had a swim so this was a good bonus for the kids. Would be happy to return. October 18, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Clean Rooms Both the check-in and check-out procedures are completed smoothly and with a friendly approach. October 18, 2014
Rated 4.0 out of 5.0 by Good place The location of the hotel is good,very can have a good city sight seeing,easy shopping,and if you want by skybus to airport,Takes several minutes by foot you can reach south cross station,the skybus station is over there. October 17, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 环境简洁大方 床铺舒适 睡眠质量好 一进门服务人员就以微笑迎接 让人心情非常舒畅 停车场收费 换成人民币就比较高了 餐厅不错~食物不是特别多 但都很合适 October 17, 2014
Rated 4.0 out of 5.0 by Great service, a place to sleep - just what I wanted. I received prompt service at checkin, was identified as an IHG member by the staff (I'd forgotten I was actually a member). The room was clean and fresh, the bed comfortable, the choice of pillows (firm and soft) a nice touch. Breakfast was greatly improved over my last stay (about 2 years prior). The biggest issue was the "complimentary" Internet access as an IHG member - 1Mbps isn't enough to do anything, I ended up using my 4G mobile phone as a tether point rather than waste time with the hotel WiFi. October 14, 2014
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