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Rated 4.2 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by Good hotel stayed 6 nights and my stay was comfortable and enjoyed the location. Service was friendly. Perhaps discount rates should be considered for loyal customers and those who stay for longer than 3 nights. February 23, 2014
Rated 5.0 out of 5.0 by comfortable friendly staff,great room very clean,great location February 18, 2014
Rated 4.0 out of 5.0 by Enjoyable stay. Stayed for 16 days. I found the staff to be without exception very friendly , always helpful and efficient. The food is good and as a long stay visiter I had the option to contact the chef if I wanted something different from the menu. Reception area and restaurant is comfortable. Although I did not use the pool, my room overlooked it And I noticed that it was cleaned every day. The bedrooms , especially the bathroom, are looking a little tired, and my floor was only vacuumed once during my stay. The hotel is situated very near to the Southen Cross railway station which has a pharmacy and supermarket and access to the Metro. I enjoyed my stay there and will stay there again when I am next in Melbourne. February 10, 2014
Rated 4.0 out of 5.0 by Location great! Always Love my stay always friendly and helpfull staff. Rooms are spotless . Location is great for walking To southbank and restaurants. Taxi"s always avaible at the door. Breakfast is always lovely. Great selection of food. February 7, 2014
Rated 5.0 out of 5.0 by Excellent location and extremely friendly staff. The hotel is extremely well positioned, just few minutes walk from CBD center. The hotel staff were always more than happy to help on any matter. February 6, 2014
Rated 4.0 out of 5.0 by They love Priority Club Members Its always good to go back to a place you like. Its convenient, close to everything in Melbourne, easy and quick to access the outer suburbs if needed. February 4, 2014
Rated 3.0 out of 5.0 by Good location but early, noisy maintenance work The hotel is well positioned, very close to the Southern Cross Station. Generally, the staff is friendly and the room is quiet. Unfortunately, this is marred by unreasonably early (before 7am) maintenance work on the rooftop which woke us up along with several other rooms. The loud noise did not cease until almost 8am, despite having notified the staff. What's worse, the same thing happened again the next morning, although it was later (~7:30am). January 31, 2014
Rated 4.0 out of 5.0 by Friendly and competent service. My husband and I enjoyed our stay during the last week of the tennis. We found the staff to be friendly, helpful and competent. The breakfast was the highlight of our stay with a lovely selection of western food in particular the variety of fruits on offer. The lady on the egg station made superb poached eggs and was cheery and chatty all week. The only negative was the bathroom. It was small, tired and in need of upgrading. The price of the room was reasonable considering it was the week of the tennis open. All in all we had a very pleasant stay. January 24, 2014
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