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Rated 4.3 out of 5 by 319 reviewers.
Rated 3.0 out of 5.0 by Old hotel with nothing sparkling Old hotel without anything sparkling, however, staff was friendly. No complimentary upgrade for Platinum member, and price was very expensive for what was being offered. I moved to another place after a few nights and found much better hotels at 40% cheaper rates. Disappointed ! November 25, 2014
Rated 5.0 out of 5.0 by Usual Holiday Inn Experience Familiar Holiday Inn experience and customer service which I always enjoy. Excellent location for Melbourne, close to shops and visitor attractions. November 24, 2014
Rated 3.0 out of 5.0 by No Power no Notice/Food??? I stay in hotels over 100 days a year. I have living in a suitcase down pretty well. This visit was very disappointing. They turned the power off on my floor for the entire day and gave me no notice. They said I should have got a letter. I checked the room again. No letter. I did get them to move me rooms after I complained again about no power or internet. The internet requires a booster in your room at this hotel. They know its a problem, and stated they are working on it with the owner. The room service food menu is very limited. I got a hamburger delivered very raw still in the middle. They really need to work on that menu. I will not be returning in my next visit. November 22, 2014
Rated 5.0 out of 5.0 by Location This is a great hotel for exploring the city with lots of entertainment close by. November 18, 2014
Rated 4.0 out of 5.0 by Good Location and convenience Great experience and wonderful hotel for short stay either business or leisure. November 17, 2014
Rated 3.0 out of 5.0 by melbourne stay Great check in staff - very tired hotel not up to the usual standard of Holiday Inn - house keeping pretty shocking - hairs all over the place!! November 17, 2014
Rated 4.0 out of 5.0 by On business in Melbourne A real surprise to find such good food and friendly and helpful staff in a price sensitive market. The room was clean and in good condition and noise levels were low. Handy for those wanting to walk along the River Yarra for their morning exercise, I didn't get time to check out the in-house gym facilities but the pool looked inviting. Breakfast also was to the same high standard and again the staff proved attentive and keen to assist. As an overall rating it will be somewhere to stay again when in Melbourne. November 16, 2014
Rated 1.0 out of 5.0 Not recommended to IHG club members This hotel provides poor value-for-money. As a Platinum member there was no added value whatsoever. No upgrades, no welcome drink / water. The hotel is old and looks cheap. The only reson it charges that much per night is the (relatively) good location. Don't stay there unless you have to. November 16, 2014
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