Rated 4.2 out of 5 by 147
Rated 3.0 out of 5.0 by HOPE46 Good bed good service
Reception desk staff were very welcoming and efficient,bed was great but the room was not clean enough, chairs were dirty, carpet had foot residue on it.
Breakfast was good, however restocking of food was very slow.
December 4, 2013
Rated 3.0 out of 5.0 by Em2309 Dirty
The room was very dirty I had to wipe all the shelves prior to using them due to the volume of dust. The toilet roll holder was covered in dust and toothpaste the edge of the tiles were dirty the carpet wasn't hoovered and continued not to be hoovered for the 3nights we were there.
The carpets in the lift and bar area were dirty a peanut lived on the floor for two days until we picked it up. The worst place we stayed as far as cleanliness we complained to reception but you could tell they were not interested so gave up with them definitely not worth the money hugely disappointed
December 4, 2013
Rated 5.0 out of 5.0 by Bakker Great customer service and venue
I found this hotel an excellent choice and very easy to get to. The staff were so helpful and even offered to put my bag in my car for the day when checking out, plus they valet parked my car as well . That small token was so helpful. I would definately stay again and would recommend this to anyone needing accomodation in the city . Really great service, freindly helpful staff and nice atmosphere. Over all 10/10
November 30, 2013
Rated 4.0 out of 5.0 by JacMich Great staff and location
The staff were very helpful with everything and very polite . Usually I find Melbourne hotel staff to be very rude and judgmental but here they were very welcoming and not at all judge mental .
The location was excellent for us as we like to go to crown casino an we were attending the sexpo at Jeff's shed . We could've paid they same amount for a stay at the Crowne Plaza but would've been in a much smaller room without any extras . The breakfast was the best too !
November 27, 2013
Rated 5.0 out of 5.0 by Morphology Friendly staff, good location
Was given complimentary late checkout, staff absolutely fantastic and friendly. Good location for everything, will stay over and over. Room facilities were good and clean, no complaints
November 21, 2013
Rated 5.0 out of 5.0 by Frank3333 Great location!
Staff is terrific, very friendly and very helpful. Only issue is the bathroom. Serviceable, but 70's motif and in need of some repairs.
November 20, 2013
Rated 3.0 out of 5.0 by SENTOSA 位置好
November 9, 2013
Rated 5.0 out of 5.0 by MsEm Great location and great service.
I went to Melbourne for just the weekend to visit friends from interstate and I chose to stay at the Melbourne Holiday Inn on Flinders Lane, which I found through Priority Rewards.
The location of the hotel was well within walking range and the proximity to the tram exchanges is fantastic for getting around the city without a vehicle.
I had a really late check in due to my flight and the night manager was great. All the staff that I had encountered were very friendly, very professional, and made sure that you were happy.
I stayed in a room with a single King bed. The rooms were extremely clean, just large enough to get around with unpacking, and though the bathroom seemed just a little too compact, I certainly have no real complaints at all.
I did not dine in the hotel so I cannot comment on food or beverages, but the smells coming from the dining room at meal times were absolutely mouthwatering, and I am sure they would have tasted twice as good.
I would definitely stay here again on my next trip to Melbourne. The pricing is affordable and I'm extremely happy with my stay.
November 7, 2013