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Rated 4.3 out of 5 by 327 reviewers.
Rated 3.0 out of 5.0 by Old hotel with nothing sparkling Old hotel without anything sparkling, however, staff was friendly. No complimentary upgrade for Platinum member, and price was very expensive for what was being offered. I moved to another place after a few nights and found much better hotels at 40% cheaper rates. Disappointed ! November 25, 2014
Rated 5.0 out of 5.0 by Usual Holiday Inn Experience Familiar Holiday Inn experience and customer service which I always enjoy. Excellent location for Melbourne, close to shops and visitor attractions. November 24, 2014
Rated 3.0 out of 5.0 by No Power no Notice/Food??? I stay in hotels over 100 days a year. I have living in a suitcase down pretty well. This visit was very disappointing. They turned the power off on my floor for the entire day and gave me no notice. They said I should have got a letter. I checked the room again. No letter. I did get them to move me rooms after I complained again about no power or internet. The internet requires a booster in your room at this hotel. They know its a problem, and stated they are working on it with the owner. The room service food menu is very limited. I got a hamburger delivered very raw still in the middle. They really need to work on that menu. I will not be returning in my next visit. November 22, 2014
Rated 5.0 out of 5.0 by Location This is a great hotel for exploring the city with lots of entertainment close by. November 18, 2014
Rated 4.0 out of 5.0 by Good Location and convenience Great experience and wonderful hotel for short stay either business or leisure. November 17, 2014
Rated 3.0 out of 5.0 by melbourne stay Great check in staff - very tired hotel not up to the usual standard of Holiday Inn - house keeping pretty shocking - hairs all over the place!! November 17, 2014
Rated 4.0 out of 5.0 by On business in Melbourne A real surprise to find such good food and friendly and helpful staff in a price sensitive market. The room was clean and in good condition and noise levels were low. Handy for those wanting to walk along the River Yarra for their morning exercise, I didn't get time to check out the in-house gym facilities but the pool looked inviting. Breakfast also was to the same high standard and again the staff proved attentive and keen to assist. As an overall rating it will be somewhere to stay again when in Melbourne. November 16, 2014
Rated 1.0 out of 5.0 Not recommended to IHG club members This hotel provides poor value-for-money. As a Platinum member there was no added value whatsoever. No upgrades, no welcome drink / water. The hotel is old and looks cheap. The only reson it charges that much per night is the (relatively) good location. Don't stay there unless you have to. November 16, 2014
Rated 5.0 out of 5.0 by Good to be back. Small enough to provide personal service but big enough to provide a range of services for business or pleasure. Location is within easy walking distance of many Melbourne attractions and close to tram, bus and electric train access points. Healthy food and exercise options. November 15, 2014
Rated 5.0 out of 5.0 by couple of days off nice location, easy access, friendly staff. I just need more hours in the day to enjoy the hotel facilities November 15, 2014
Rated 5.0 out of 5.0 by A hidden gem and great service We chose to stay at the Holiday Inn on Flinders after our regular hotel wanted to supercharge us as our stay coincided with the many horse race events that are held in November. We were pleasantly surprised by this hidden gem and it was actually a great discovery. We have passed by many times and often wondered what it would be like to stay here. The hotel is in a great location trams on the doorstep so you can get around the city. Walking distance from the hotel to many attractions isn't bad and Spencer St. station is just across the road so that would make the airport bus very convenient. The restaurant does either a continental or full breakfast which is handy and gives you the energy needed for a day of sightseeing in Melbourne. We stopped at the bar in the evening and the staff were very friendly and happy to fix your drinks to your liking and also making suggestions on happy hour options to save you some money. Our room was great very comfortable with different pillow choices to make your stay just a bit more comfortable. We would happily stay here again and perhaps this may be our new regular hotel for future trips. November 13, 2014
Rated 5.0 out of 5.0 by Excellent Staff attitude All we can say is that the attitude, welcome and customer service supplied by all the staff was excellent. All too often staff seem to treat customers as an interruption to their work-flow, but not at this hotel. All our inquiries were dealt with quickly and with the utmost courtesy. A special mention should be made regarding John, the egg/ ommelette chef, who made brekky each day something to look forward to.Stand out customer-focussed attitude. Our thanks for giving us such a memorable stay. Dave & Sue November 8, 2014
Rated 5.0 out of 5.0 by comfortable bed and freindly good service the staff were very friendly and out of all the 7 hotels we stopped in in oz,they took the time to talk to all the customers and make sure every thing was as you wanted it.(john was especially helpful) November 8, 2014
Rated 5.0 out of 5.0 by Great Service The staff were pleasure to deal with, it was a great stay at the hotel and i will make it the place where I stay each time in Melbourne. November 7, 2014
Rated 5.0 out of 5.0 by The best so far! This year I have stayed at the following Holiday Inns: Sydney, Hollywood, Miami, San Antonio, London and Venice. All were very good and of a high, consistent standard. I must have saved the best for last this year. I stayed Oct 19- 23 and Oct 24 -25. This Hotel was by far the most efficiently well run place I have stayed in. The staff were friendly and efficient and made me feel like a long lost friend with always a smiling face at all times. Well done to all staff and management there. November 1, 2014
Rated 5.0 out of 5.0 by Impressed Our whole experience this time was wonderful. Thank you. October 29, 2014
Rated 4.0 out of 5.0 by Nice Hotel Staff was very friendly and accommodating. Room was nice and comfortable. Location was great, close to airport transfer and a block away for the train station. Great shopping was a few blocks away. October 29, 2014
Rated 4.0 out of 5.0 by Good location Perfectly located, close to casino, south wharf shopping area and an easy walk into the centre of the city. Rooms are a good size and have everything you need. Good value for money. October 29, 2014
Rated 3.0 out of 5.0 by Good location location is great. breakfast choices is limited standard, but comfy room basically clean but some minor details needs to be taken care of October 27, 2014
Rated 4.0 out of 5.0 by Comfortable room - quiet location The location of the hotel is on the edge of Melbourne CBD and is conveniently located for those attending a conference at Crown. Room was quiet - no street noise was discernible. Evening meals in the restaurant were of a good standard at appropriate prices. Staff were helpful and friendly at all times. October 27, 2014
Rated 5.0 out of 5.0 by Great location This Holiday Inn is in a great location, easy walking distance to the tram and Fed Square. The staff is super friendly. The rooms are nice and clean and overall always enjoy my stays with Holiday Inn October 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn with a great location We spent 3 nights at this hotel and had a wonderful time. Excellent location for the train station and walking around the city. All of the staff we encountered were very courteous and helpful. The in room Internet speed was good and we didn't have any problems. We recommend this hotel:-) October 27, 2014
Rated 5.0 out of 5.0 by Another great stay I have been using this hotel for business purposes for ten years now. Never had a problem yet. October 26, 2014
Rated 5.0 out of 5.0 by Great food and nice atmosphere Great stay, very pleasant helpful staff, comfortable, good atmosphere... October 25, 2014
Rated 4.0 out of 5.0 by comfortable stay and great staff I was in Melbourne Australia for the International Convention of Jehovah's Witnesses it was a fast paced visit but your hotel helped to make my stay enjoyable, and for that I thank you. October 25, 2014
Rated 5.0 out of 5.0 by Jehovahs Witnesses Convention. Great Stay Thank you for looking after all of my Brothers and Sisters so well and putting up with all the Laughing and the large crowds. Hope to see you all again one day. October 24, 2014
Rated 5.0 out of 5.0 by Fantastic staff and waiters The staff and waiters were very patient as the hotel was full. The rooms were comfortable and spacious. October 23, 2014
Rated 5.0 out of 5.0 by 位置好,服务绝佳 5分钟步行到对面赌场,里面美食应有尽有. 5分钟步行到机场SKYBUS. 前台服务非常好. 由于正好墨尔本有个大型活动, 酒店当天价格偏贵. October 22, 2014
Rated 5.0 out of 5.0 by I use this Holiday Inn as my benchmark around the world I love this place and it's all because of the staff. They are always so good to me. The hotel is walking distance to everywhere I need to be. The beds are great and the rooms are comfortable, even to work in. I have been to many different Holiday Inns around the world and this one is the best. It has been my favourite for the last 10 years. And for the last 3 months it's been my second home. October 20, 2014
Rated 5.0 out of 5.0 by Great Service A great place to visit and stay. Would like to stay at Holiday Inn again October 20, 2014
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