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Rated 4.3 out of 5 by 317 reviewers.
Rated 5.0 out of 5.0 by A hidden gem and great service We chose to stay at the Holiday Inn on Flinders after our regular hotel wanted to supercharge us as our stay coincided with the many horse race events that are held in November. We were pleasantly surprised by this hidden gem and it was actually a great discovery. We have passed by many times and often wondered what it would be like to stay here. The hotel is in a great location trams on the doorstep so you can get around the city. Walking distance from the hotel to many attractions isn't bad and Spencer St. station is just across the road so that would make the airport bus very convenient. The restaurant does either a continental or full breakfast which is handy and gives you the energy needed for a day of sightseeing in Melbourne. We stopped at the bar in the evening and the staff were very friendly and happy to fix your drinks to your liking and also making suggestions on happy hour options to save you some money. Our room was great very comfortable with different pillow choices to make your stay just a bit more comfortable. We would happily stay here again and perhaps this may be our new regular hotel for future trips. November 13, 2014
Rated 5.0 out of 5.0 by Excellent Staff attitude All we can say is that the attitude, welcome and customer service supplied by all the staff was excellent. All too often staff seem to treat customers as an interruption to their work-flow, but not at this hotel. All our inquiries were dealt with quickly and with the utmost courtesy. A special mention should be made regarding John, the egg/ ommelette chef, who made brekky each day something to look forward to.Stand out customer-focussed attitude. Our thanks for giving us such a memorable stay. Dave & Sue November 8, 2014
Rated 5.0 out of 5.0 by comfortable bed and freindly good service the staff were very friendly and out of all the 7 hotels we stopped in in oz,they took the time to talk to all the customers and make sure every thing was as you wanted it.(john was especially helpful) November 8, 2014
Rated 5.0 out of 5.0 by Great Service The staff were pleasure to deal with, it was a great stay at the hotel and i will make it the place where I stay each time in Melbourne. November 7, 2014
Rated 5.0 out of 5.0 by The best so far! This year I have stayed at the following Holiday Inns: Sydney, Hollywood, Miami, San Antonio, London and Venice. All were very good and of a high, consistent standard. I must have saved the best for last this year. I stayed Oct 19- 23 and Oct 24 -25. This Hotel was by far the most efficiently well run place I have stayed in. The staff were friendly and efficient and made me feel like a long lost friend with always a smiling face at all times. Well done to all staff and management there. November 1, 2014
Rated 5.0 out of 5.0 by Impressed Our whole experience this time was wonderful. Thank you. October 29, 2014
Rated 4.0 out of 5.0 by Nice Hotel Staff was very friendly and accommodating. Room was nice and comfortable. Location was great, close to airport transfer and a block away for the train station. Great shopping was a few blocks away. October 29, 2014
Rated 4.0 out of 5.0 by Good location Perfectly located, close to casino, south wharf shopping area and an easy walk into the centre of the city. Rooms are a good size and have everything you need. Good value for money. October 29, 2014
Rated 3.0 out of 5.0 by Good location location is great. breakfast choices is limited standard, but comfy room basically clean but some minor details needs to be taken care of October 27, 2014
Rated 4.0 out of 5.0 by Comfortable room - quiet location The location of the hotel is on the edge of Melbourne CBD and is conveniently located for those attending a conference at Crown. Room was quiet - no street noise was discernible. Evening meals in the restaurant were of a good standard at appropriate prices. Staff were helpful and friendly at all times. October 27, 2014
Rated 5.0 out of 5.0 by Great location This Holiday Inn is in a great location, easy walking distance to the tram and Fed Square. The staff is super friendly. The rooms are nice and clean and overall always enjoy my stays with Holiday Inn October 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn with a great location We spent 3 nights at this hotel and had a wonderful time. Excellent location for the train station and walking around the city. All of the staff we encountered were very courteous and helpful. The in room Internet speed was good and we didn't have any problems. We recommend this hotel:-) October 27, 2014
Rated 5.0 out of 5.0 by Another great stay I have been using this hotel for business purposes for ten years now. Never had a problem yet. October 26, 2014
Rated 5.0 out of 5.0 by Great food and nice atmosphere Great stay, very pleasant helpful staff, comfortable, good atmosphere... October 25, 2014
Rated 4.0 out of 5.0 by comfortable stay and great staff I was in Melbourne Australia for the International Convention of Jehovah's Witnesses it was a fast paced visit but your hotel helped to make my stay enjoyable, and for that I thank you. October 25, 2014
Rated 5.0 out of 5.0 by Jehovahs Witnesses Convention. Great Stay Thank you for looking after all of my Brothers and Sisters so well and putting up with all the Laughing and the large crowds. Hope to see you all again one day. October 24, 2014
Rated 5.0 out of 5.0 by Fantastic staff and waiters The staff and waiters were very patient as the hotel was full. The rooms were comfortable and spacious. October 23, 2014
Rated 5.0 out of 5.0 by 位置好,服务绝佳 5分钟步行到对面赌场,里面美食应有尽有. 5分钟步行到机场SKYBUS. 前台服务非常好. 由于正好墨尔本有个大型活动, 酒店当天价格偏贵. October 22, 2014
Rated 5.0 out of 5.0 by I use this Holiday Inn as my benchmark around the world I love this place and it's all because of the staff. They are always so good to me. The hotel is walking distance to everywhere I need to be. The beds are great and the rooms are comfortable, even to work in. I have been to many different Holiday Inns around the world and this one is the best. It has been my favourite for the last 10 years. And for the last 3 months it's been my second home. October 20, 2014
Rated 5.0 out of 5.0 by Great Service A great place to visit and stay. Would like to stay at Holiday Inn again October 20, 2014
Rated 5.0 out of 5.0 by Helpful and considerate staff I would like to thank Justin Young for all the hard work in making our reservation work when the priority privilege service no longer applied and we had booked thinking that we would be renewing our card and had to then purchase the new IHG card with different rewards, also when we had arrived my husband had a medical emergency and the staff were so helpful and as I was leaving for the hospital Alistair Vivians gave me his card telling me that if there was anything that he could do please call and this was very kind as we were from interstate and felt very disoriented I would highly recommend Holiday Inn to anyone who was visiting Melbourne October 20, 2014
Rated 4.0 out of 5.0 by Friendly and easy Great location and good for the budget. I stayed with my 2 children and they were very welcomed and accommodated to. Breakfast was lovely with fresh omelettes made to perfection! walk from southern cross station and best location for us to get on the freeway to head to Phillip Island. All members of staff were so very friendly and helpful, this was really noticeable. A big thank you to Daniella the waitress who was very welcoming and interested in our stay and her great directions to get around. Also the young man at reception was so helpful with all our enquiries and went out of his way to help in such a positive manner. The rooms were clean although small but we spent the day out and about so this was ok. We even had a swim so this was a good bonus for the kids. Would be happy to return. October 18, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Clean Rooms Both the check-in and check-out procedures are completed smoothly and with a friendly approach. October 18, 2014
Rated 4.0 out of 5.0 by Good place The location of the hotel is good,very can have a good city sight seeing,easy shopping,and if you want by skybus to airport,Takes several minutes by foot you can reach south cross station,the skybus station is over there. October 17, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 环境简洁大方 床铺舒适 睡眠质量好 一进门服务人员就以微笑迎接 让人心情非常舒畅 停车场收费 换成人民币就比较高了 餐厅不错~食物不是特别多 但都很合适 October 17, 2014
Rated 4.0 out of 5.0 by Great service, a place to sleep - just what I wanted. I received prompt service at checkin, was identified as an IHG member by the staff (I'd forgotten I was actually a member). The room was clean and fresh, the bed comfortable, the choice of pillows (firm and soft) a nice touch. Breakfast was greatly improved over my last stay (about 2 years prior). The biggest issue was the "complimentary" Internet access as an IHG member - 1Mbps isn't enough to do anything, I ended up using my 4G mobile phone as a tether point rather than waste time with the hotel WiFi. October 14, 2014
Rated 3.0 out of 5.0 by Restaurant Menu / Your staff I am really disappointed in the menu for the restaurant / room service, it is quite limited (weighted with carbs) and not as good as the prior menu. The high point of this hotel is the staff. To a person they are bright, polite and incredibly helpful. I sometimes wonder if they are understaffed / overworked as they are incredibly busy all the time. October 13, 2014
Rated 4.0 out of 5.0 by Staff and Location Great Great friendly hotel, good central location. I have stayed here many times and the standard is always high October 10, 2014
Rated 5.0 out of 5.0 by Great staff The best aspect of this hotel is the friendliness of it's staff. Very happy and relaxed yet always professional and approachable. Special mention of Michelle, John and Howard at breakfast - thanks for looking after me so well. When checking out Paul was a reminder of the happy nature of hotel. Always come back to this hotel because staff clearly enjoy working here. October 10, 2014
Rated 5.0 out of 5.0 by Excellent Location Excellent location, just a short stroll across the bridge to the Melbourne Exhibition and Convention Centre. Crown Casino is also across the bridge and has excellent restaurants. Around the corner from the free city tram. A couple of well placed convenience stores are nearby for late night snacks and drinks. Comfortable bed. As an IHG Priority Club Rewards Member I was given free internet in my room. Good range at breakfast. Overall happy stay. October 9, 2014
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