Rated 4.3 out of 5 by 287
Rated 5.0 out of 5.0 by ABT123 a place to relax
The staff are professional and friendly. The restaurant has a terific range of delicious choices. I went for an entree followed by dessert - fantastic. Good wine and beer selection.
July 1, 2014
Rated 5.0 out of 5.0 by SS Kwa Understanding staff and flexible no cancellation Policy
I booked a No cancellation booking due to a website error from an Agent (no Holiday Inn fault) which ended me booking a room in Sydney instead of Melbourne. I called the staff in Sydney and she allowed me to cancel it. I will continue to use Holiday Inn as my first choice hotel booking whenever possible.
June 30, 2014
Rated 1.0 out of 5.0 by DenisV Never come back
In my 20 plus years traveling all around the world this was the worst stay in hotel. If you look my comments on net regarding some other holiday inn you will see different and why.
June 29, 2014
Rated 5.0 out of 5.0 by BonzInc Great service and caring staff
This is a hotel that makes you feel like you are at home. The staff are knowledgeable, caring friendly and happy. The parking is secure, which is an important factor to me. I wholeheartedly recommend this hotel.
June 23, 2014
Rated 4.0 out of 5.0 by dpwzzz Comfortable Place to Stay
Good location, Good service from Staff and comfortable room and Bed.
Close to Transport and Facilities.
June 19, 2014
Rated 4.0 out of 5.0 by sheetle2784 fabulous staff
Stay here was very comfortable and made even better by fabulous staff who were responsive and adaptable to different situations. Highly recommended! Hotel is in a very convenient location too, just 3 minutes walk from Southern Cross station so it is very easy to get around city or even venture to the suburbs.
June 18, 2014
Rated 4.0 out of 5.0 by Dafi Close to everything
This hotel is situated close to Southern Cross station making it very easy to get to and from the airport. This central location gives easy access to theatres/shows, Melbourne's markets and a whole range of eateries. Staff were very helpful. Rooms were pleasant with a range of pillows to meet the differing needs of travellers. Comfy bed.
June 14, 2014
Rated 5.0 out of 5.0 by Tuppence23 Friendly staff
Made sure our stay was wonderful. Our room was made available to us as soon as we arrived well before check in time. They were more than helpful and check in and check out was extremely efficient.
June 14, 2014
Rated 3.0 out of 5.0 by phantomverde great location
great location in Melbourne with free city circle tram only a few hundred metres away. Crown Casino and Southern Cross railway station only a short stroll from hotel. however, took quite a few nights to get used to the outside noise of trains running during the night. inside room you could hear toilets flushing from other rooms above. Look , the location is the reason we stayed at this hotel and whilst the above noises during the night were annoying I would probably stay here again.
June 12, 2014
Rated 5.0 out of 5.0 by Trains3091 Squeeky bed, but good location
This Hotel was chosen because it was close to the Plenary for Celtic Concert
June 11, 2014
Rated 1.0 out of 5.0 by SarWah Smelly, dirty & not happy
All rooms have showers over the baths, there was mould in the shower and the gym equipment was old and unreliable.
My room smelt musty and although I requested the sheets changed it was not done during my stay
June 9, 2014
Rated 4.0 out of 5.0 by clarmich Good value for money
Located at the intersection of Flinders Lane and Spencer Street, the Holiday Inn on Flinders is well located to Docklands with a price tag that matches the quality - a good upper mid-range hotel. Staff were friendly, the room well presented and the upgrade to a suite appreciated. You're not paying for 5-star, nor do you receive it. But you get what you're promised and a little bit more. I'll be back.
June 9, 2014
Rated 4.0 out of 5.0 by Mick51 Weekend Stay
Is a terrific venue to stay for a weekend in the City. Very good service and great amenities. I thoroughly recommend.
June 9, 2014
Rated 3.0 out of 5.0 by Yutenji No frills but no big complaints
The room and amenities were pleasant, though I was directly opposite the lift, which meant I had some noise from people in transit. Similarly, facing the street (Flinders Lane) meant I got some real traffic noise, but not excessive.
The breakfast in-room was surprisingly good and good value. The internet was patchy, sometimes good, sometimes quite poor. I would stay here again, but it probably wouldn't be my first choice.
June 9, 2014
Rated 5.0 out of 5.0 by ko77 Relaxing stay
excellent hotel, good value and would recommend it to anyone
June 6, 2014
Rated 5.0 out of 5.0 by juddy 05 Service
Very good Staff , good food, Nice place to have a drink
June 3, 2014
Rated 5.0 out of 5.0 by Paulie123 relaxing stay
i've never stayed at holiday inn on flinders before but I'd stay again next time we visit melbourne. the staff were very friendly and helpful, the food was delicious and it really allowed us to chill out and relax without hassles
May 27, 2014
Rated 1.0 out of 5.0 by Mr k Don't stay
Omg would not stay again staff where great but got sick of hearing them say I am sorry about it !!! We turned up at 4.30 pm to check in and we get told our room is not ready so please wait at the bar so we waited till 5.30 and I'll ask again about our room and it is still not ready so we told them we where heading out for tea. We got back to the motel about 9pm and final got into our room and OMG it smelled the guy come up and spayed smelly stuff but it didn't work .
April 30, 2014
Rated 4.0 out of 5.0 by Lofty21 All round good
The only issue that we really had was that the mattress needs to be replaced. It had the rise in the middle from age.
April 29, 2014
Rated 5.0 out of 5.0 by Daffy14 Welcome Back
On arrival there was a friendly greeting from Paolo, who quickly went about registering. We went to our room and commenced our relaxation. There was Happy Hour so we took advantage of that, followed by a great meal. The bar staff and food waiters were excellent.
The men urinal behind the front desk needs some attention as discussed with staff.
Looking forward to our next visit.
April 29, 2014
Rated 5.0 out of 5.0 by Strangybow Business & Pleasure in The Heart of Melbourne
I have stayed at this hotel for both business and for personal vacations to Melbourne. From a business standpoint it is in an excellent location on the edge of the Melbourne CBD and the new Docklands development, with easy access to the freeway to the airport.
For exploring Melbourne for pleasure it offers a whole heap more. It sits on the edge of the tram system with access to both North/South and East/West tram routes. So whether you want to explore St. Kilda, Toorak Road, Chapel Street, Port Melbourne, or Bridge Road factory label outlets etc. they are all just a tram ride away - and it's so easy with the Melbourne MyKi travel card.
The MCG is a short 20 minute walk as is the heart of Docklands. The Melbourne Exhibition Centre and attached Duty Free Outlets are only 10 minutes walk. Southbank and The Crown Casino complex are only a five minute walk.
I stay about 60-70 nights a year in IHG hotels in the various chains they own. This is probably not the most luxurious of them, but the staff are definitely the most friendly and welcoming of any that I've stayed in in Australia, Asia, the US and Europe. My guess is that this is because it is not a very large hotel.
So whether for business purposes or as a base to explore Melbourne, I would highly recommend this hotel.
April 24, 2014
Rated 5.0 out of 5.0 by cardi superb staff
In particular John and Michelle, the chefs and Paul the concierge were helpful and friendly enhancing my holiday experience. Paul assisted me in organising my time with day trips in the area. The restaurant food was fine, with breakfast a particular highlight due to the attention to detail provided by the chefs and waitresses. Niki on reception was cheerful and obliging, indeed I thought the staff generally were a credit to your organisation.
April 21, 2014
Rated 5.0 out of 5.0 by Skippy50 Good location and friendly
We checked in on my birthday and the member of staff recognised this and made an additional fuss of me - a nice touch. Our room was clean and comfortable, though we struggled with the air-con, and the bathroom was fine. The Grand Prix was on when we stayed so the hotel was very busy, and at quite a high cost, but staff were overall efficient and only one panic when the incorrect labels were attached to our cases to be stored for the day. The location is good to be able to walk into town or across the river, as well as to the free city circle tram - recommend by the receptionist. A hotel that we would return to.
April 17, 2014
Rated 4.0 out of 5.0 by barbie doll Relaxed atmosphere, great food, wine and coffee
I ran in the run for the kids, it was good to be able to eave my bag when I arrived and during my run. The staff couldn't do enough to help.
April 16, 2014
Rated 5.0 out of 5.0 by BazandViv Well located hotel with great facilities
We thoroughly enjoyed our stay. Room size and layout was extremely comfortable. Quiet location. Bar and breakfast staff very pleasant and efficient
April 15, 2014
Rated 5.0 out of 5.0 by CCB Traveller Great bed
Stayed here recently for a weekend. The bed was one of the best hotel beds I have come across, so comfortable. Great location within walking distance to CBD, trams, trains and just down the road from the airport (Spencer Street) city drop off. Would definitely stay here again and would definitely recommend.
April 15, 2014
Rated 2.0 out of 5.0 by constant travel Room was OK, sort off?
Air conditioning dripped water onto carpet during stay. Staff not very friendly. I found this unusual as most Holiday Inns have great friendly Staff.
When I went to tell them about the water on the Tuesday morning the male staff were only interested in speaking to females. So I gave up waiting and didn't bother anymore. It is not my carpet that will rot away.
As for coffee at night when we returned to the Hotel. Cannot complain about the service, Yes I can no one looks at you and you are left standing there until at last they decide to grace you with some service. They should at least acknowledge you while you are waiting and within hands reach.
I will pay the extra for customer service but this Holiday Inn didn't offer this.
What a let down
April 14, 2014
Rated 2.0 out of 5.0 by JHPD Ideal Location and close to Transport.
We have stayed at this hotel a few times and would return. Service and staff are well up to standard. Rooms are clean and well serviced. However there was one thing that was not up to our expectations. Do not book this hotel should you want a romantic stay.
April 13, 2014
Rated 2.0 out of 5.0 by bad experiance Bad experiance
I had a very bad experiance in these hotel as below:
1) Very poor and unstable wifi signal.
2) Screw up big time on my bill payment and event after few follow up call to the hotel yet the problem had not solved!
April 13, 2014
Rated 4.0 out of 5.0 by Koala69 Good location, good value
We enjoyed our stay. Comfortable accomodation. Good value.
March 29, 2014