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Rated 4.1 out of 5 by 215 reviewers.
Rated 3.0 out of 5.0 by Handicapped Accessible? I asked for and was given a handicapped accessible room which was way toooooo small! I could wedge (and I do mean wedge) my brother in on his wheelchair but had to climb over furniture to get around the room myself. The bathroom had a drive-in shower but a toilet that was stopped up. In addition, breakfast is free at every other HI I've stayed at but had to pay for it here. July 30, 2015
Rated 5.0 out of 5.0 by great service everyone in hotel was very friendly and accommodating. only issue we had was the toilet in the room didn't flush properly. everything else was fantastic. Joe the manager was great. July 30, 2015
Rated 4.0 out of 5.0 by Very Pleasant Staff Staff greeted us as we came in and seemed very interested in making our stay enjoyable. It was only a one night visit while passing through but it was very comfortable and clean. I really love the area and will certainly stay here again. July 21, 2015
Rated 5.0 out of 5.0 by Nice Comfortable, good staff, Please add microwaves to rooms and continental breakfast. July 19, 2015
Rated 5.0 out of 5.0 by comfortable had a short stay for 4th of July didn't show up until late so did not get to experience most of the facility We were at a friends shooting off fireworks just needed place to crash after drinking so we didn't drive July 15, 2015
Rated 4.0 out of 5.0 by Great Service, Great Staff I enjoyed my stay, and plan on returning, it would be nice to have mini refrigerator and micarowave in the rooms.the pillows were too soft, the beds are nice and big. I really enjoyed talking to the staff, during my stay, they are really great. July 13, 2015
Rated 1.0 out of 5.0 by Do not recommend staying here I am VERY DISAPPOINTED in my recent stay at your Holiday Inn in Melbourne and will probably never stay at another Holiday Inn anytime in the near future! Upon making my reservations for 4 rooms, I requested to have at least one fridge and micro because we had a baby and was told they'd make a note of it, when I called to confirm the reservation, I again requested it. Upon arrival, I was told THEY WOULD LOOK FOR ONE! I waited and waited, returned to the room around 10 p.m.,and was told someone checked in before me and they didn't have one. Entering the rooms we discovered dirty and stained furniture, rooms smelled of mildew, the ac wasn't working properly in one room, the fire alarm went off in the room when calling the front desk we were told to take it down! Unbelievable! No one EVER contacted me regarding the fridge/micro and if check-in time is at 3 p.m. and I arrived at 2:30 p.m., why wasn't I told that at the initial check-in had to wait all those hours to be told that. I felt as if the clerk Jon had lied to me. I would have accepted the truth but don't tell me when I return that someone checked in prior to me and they didn't have one for me. He said it with a nasty attitude as well. I could not believe the lack of customer service. Our stay was horrible in every room, not one room, but all three rooms! So that means three other families will probably never stay at another Holiday Inn either nor will we/they recommend others to. Not the Holiday Inn quality I am familiar with! July 8, 2015
Rated 5.0 out of 5.0 by Overnight Stay As a last minute travel change required an overnight stay, a quick reservation with Holiday Inn Express always help solve travel schedule. As with other stays at Holiday Inn, the consistency of the rooms cleanliness and comfort between locations is most welcoming. July 6, 2015
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