Rated 3.9 out of 5 by 441
Rated 5.0 out of 5.0 by sojourner in space outstanding dedication by staff
our two day stay was extraordinary for a couple of reasons. 1) a surprise upgrade 2 )staff went beyond pleasant and competent, especially due to the circumstances of an ice/snowstorm halting the city to a standstill
March 28, 2015
Rated 2.0 out of 5.0 by Customerserviceiskey Rude
The staff need to be reminded what their purpose as a Front Desk worker is; you are the face and voice of the company. Talking in the side room with another co-worker while the line of customer grows longer and longer isn't acceptable. maintenance workers lounging in the lobby while trash flows from the ally through the propped open door into the lobby isn't acceptable.
March 27, 2015