Rated 3.9 out of 5 by 498
Rated 5.0 out of 5.0 by Tnurse67 R&r
Great place to take leave! Loved it! Everyone was super nice. Clean. Close to everything and honored my reward points. Very much enjoyed my visit.
May 29, 2015
Rated 5.0 out of 5.0 by LRLawyer A good choice for downtown Memphis
I have stayed at this hotel several times over many years. It has been refurbished since the last time I was here. My room was clean and fresh. It is very convenient to Beale Street. It may not quite have the panache of The Peabody, but it is quieter, and you won't wait all day on an elevator.
May 27, 2015
Rated 4.0 out of 5.0 by PRC2014 Nice, but parking/breakfast fee is a downer
Our keys didn't work to get into the pool area(had to have them rekeyed), then the keys stopped working to get into our room(had to have them rekeyed). Breakfast staff wasn't very friendly. Didn't appreciate having to pay $22 a day for parking. Not pleased there wasn't a continental breakfast for free like in other Holiday Inns. Free breakfasts bring back customers. No in room fridge. Otherwise the hotel and rooms were clean.
If the staff wants to know why the tips are not higher is because the breakfast is NOT free and the parking is NOT free. If these 2 things were free, then my normal tips would have been given. I understand other hotels also charge for parking/breakfast but why do you have to be a follower, instead you should be a leader in the area and offer them for free. I am normally a good tipper but when i have to over pay for other amenities, my tips are much lower.
I only recommend this place because of its location and also we like Holiday Inns but the overcharges will deter me in the future.
May 26, 2015