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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: MEMPHIS
  • Distance From Hotel: 0.0MILES
  • Local time zone: GMT -06:00

Check In: 4:00 PM Check Out: 11:00 AM

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms: 8
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed. Downtown Animal Hospital has boarding services, 901.577.9801, 347 N. 3rd Street, Memphis, TN

What's Nearby

What's Nearby

Attraction:
Roof Top Party
Distance From Hotel:0.0MILES
Attraction:
Memphis Redbirds
Distance From Hotel:0.1MILES
Attraction:
Peabody Hotel
Distance From Hotel:0.1MILES
Attraction:
Beale Street Entertainment District
Distance From Hotel:0.3MILES

Parking

Parking

  • Number of parking spaces: 123
  • Car Parking Available
  • Covered, secured parking. Valet parking $22 per day Motorcycle parking $8 per day
  • Valet parking fee  ( 22.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms: 192
  • Total number of non-smoking rooms: 192
  • Total number of rooms for the physically challenged: 8
  • Executive rooms
  • Interior corridor
  • Total number of floors: 15
  • FEMA Property Number: TN0490
The Holiday Inn Downtown Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The FedEx Forum home of the NBA's Memphis Grizzlies and the University of Memphis Tigers Basketball, Mud Island, the Cook Convention Center, the Pyramid Orpheum Theater, Autozone Ball Park Home of the Memphis Redbirds, the Rock n Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and
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The Holiday Inn Downtown Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The FedEx Forum home of the NBA's Memphis Grizzlies and the University of Memphis Tigers Basketball, Mud Island, the Cook Convention Center, the Pyramid Orpheum Theater, Autozone Ball Park Home of the Memphis Redbirds, the Rock n Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops; adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access is available in all guest rooms and meeting space. Valet Parking Fee $22.00 per vehicle. Oversized vehicle parking is available off site large trucks trailers Bus Motor coach $30.00.
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Features
Russwood Park Sports Bar and Grill open daily. Enjoy a game while dining with us for lunch or dinner featuring eight flat screen TVs. The new Coffee Corner featuring hot and cold coffees, lattes, and frozen blends. Planning a meeting? Take in breathtaking views from our 15th floor Ballrooms for up to 250 people.
Announcements
Have you heard the new and exciting news? We are replacing our guest elevators to ELEVATE the Holiday Inn Experience in Downtown Memphis! During this time, we will have two out of three guest
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Announcements
Have you heard the new and exciting news? We are replacing our guest elevators to ELEVATE the Holiday Inn Experience in Downtown Memphis! During this time, we will have two out of three guest elevators operating at all times and will work expeditiously until completion. We apologize for any inconvenience this may cause as this will be effective until January 31, 2015.
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Guest Reviews

Rated 4.0 out of 5 by 755 reviewers.
Rated 5.0 out of 5.0 by Staff was amazing The overall experience was great, the staff was always friendly and ready to help with anything we needed. The noise from the street at night was a little much sometime not sure what the hotel could do about it. June 22, 2016
Rated 5.0 out of 5.0 by perfect location great location good breakfast nice people good valet parking close to everything! June 18, 2016
Rated 2.0 out of 5.0 by Staffing Issues are holding them back I used a reward night to spend my anniversary weekend here in downtown Memphis. After traveling into town we chose to order room service the first night rather than hit the town. I tried calling for room service four times, each time the phone was picked up, then immediately hung up. I called the front desk to ask about it and was told that I could either call back in 30 minutes of if I was "too impatient for that" I could just come down to the restaurant. I travel quite a bit for work and Holiday Inn Express has always been my go-to hotel. The level of disrespect the front desk and restaurant staff is far below what I have come to expect from this hotel brand. Eventually I did get an order through to room-service. The runner was very polite, and clearly one of far too-few people working on a holiday weekend. He was prompt to meet my needs, and while only one of the two dishes I ordered arrived on his first trip he was prompt to fix the error and adjusted my bill accordingly. Valet service is a bit slow here; however, there was only one person providing the service when we left. He was actually running from one vehicle to the next and working very hard to keep the process moving. He was very polite, but clearly flustered by the hurry he was in trying to keep the vehicles coming as he was clearly the only person working that day. The room was very clean and fresh, beds were comfortable, and all else was as I would expect of a Holiday Inn. Once the staffing issues are resolved I may consider returning to this site. It's clear there are some people there that work very hard and take great pride in their job. It's also clear there are several that do not. June 7, 2016
  • 2016-06-22 T13:13:25.376-05:00
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Welcome to Holiday Inn where the beat begins in downtown Memphis!
Welcome to Holiday Inn where the beat begins in downtown Memphis!
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Welcome to Holiday Inn where the beat begins in downtown Memphis! Hotel Exterior Hotel Exterior Hotel Lobby Hotel Lobby
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Awards

Quality Excellence Award Winner

Quality Excellence Award


Second only to the Torchbearer Awards, The Quality Excellence Awards are created to honor hotels who have maintained high standards in product quality, hotel operation and customer satisfaction as measured by our guests

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

IHG Rewards Club Excellence Award

IHG® Rewards Club Excellence Award

Service above and beyond the call of duty is a matter of pride to the IHG® Rewards Club family of brands. The IHG® Rewards Club Excellence Award is significant because the award recognizes hotels that are consistently delivering benefits and recognition to our top customers - IHG® Rewards Club members.

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