Rated 4.0 out of 5 by 644
Rated 2.0 out of 5.0 by Tabitha33 Clean and friendly; dated
My family and I stayed for our son's wedding. We had a block of rooms which was great.
We paid for several rooms and there was confusion at check-in and check-out over this; two of our guests were still charged for their rooms.
Staff were very friendly and responsive to our issues.
The room itself was clean and quiet, but dated and crowded. The heater malfunctioned, and even after it was fixed the room was quite cold. This happened in a couple of our party's other rooms.
We found the valet parking arrangement a tyranny, paying a high daily rate and being expected to tip every time we retrieved and dropped off our car. This does not serve your guests well at all. Would suggest charging a little more and paying your attendants more, removing the tipping dimension.
Overall, the stay was satisfactory, but we won't be using Holiday Inn again.
November 26, 2015
Rated 3.0 out of 5.0 by Tclark247 Staff
Staff did a great job. We were in the Memphis area for a trip to the new Outdoor Business that has just opened and wanted to spend the night downtown and visit Beale Street.
Memphis is famous for is BBQ and the restaurant right beside the Hotel was impeccable.
I would recommend this Holiday Inn to anyone who is traveling downtown Memphis.
November 25, 2015
Rated 4.0 out of 5.0 by ehh219 Beale Street Holiday Inn
Beautiful property in the heart of Memphis. Exceptional hotel with friendly staff other than the breakfast server. The breakfast bar was also less than stellar to say the least, but the property itself was great. The only other concern we had was that we were on the 12th floor and the windows completely opened up all the way. This could be a huge liability with some people.
November 24, 2015