Rated 3.6 out of 5 by 145
Rated 5.0 out of 5.0 by deb169 Accommodating staff
We appreciate the last minute reservation during the marathon weekend, and also appreciate the flexibility shown by your staff with people who arrived in Memphis to run the marathon, but suddenly did not need a room when the marathon was canceled. I am sure this is not an easy financial decision, but do appreciate allowing those changes for people as a great business choice.
December 10, 2013
Rated 4.0 out of 5.0 by Pam59 Great front desk staff!
Very professional and helpful. She was very busy but was able to handle multiple customers at the same time.
December 8, 2013
Rated 3.0 out of 5.0 by Babs242424 Don't stay on the 12th floor!
The room was lovely and the staff friendly. Unfortunately, the hotel was full, and only one of three elevators was working - and that elevator was erratic. It did not stop on every floor, even when the buttons were pushed. Many people were frustrated and used the stairs - difficult for us because we were on 12 and had luggage.
November 27, 2013