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Rated 3.3 out of 5 by 198 reviewers.
Rated 1.0 out of 5.0 by Memphis airport, FedEx Hub Could'nt sleep from 3 to 5AM. FedEx lands all their jumbo cargo jets and this hotel is less then 1/2 half mile from the runway. Surprise! The room was nice enough but the carpet was wet. Surprise! Tried dining off the buffet. We asked and were told they had ribs. But when we went to our room and came back down, there weren't any ribs. We were then told they had run out. Tried ordering off the menu, had to wait over 30 minutes just for the appetizer. Surprise! The staff seemed nice enough but seemed to be very disorganized. Unless you bring ear plugs for the 2 hours of jet landings and eat somewhere else, I would not recommend staying here. August 24, 2015
Rated 4.0 out of 5.0 by Clean hotel and nice room The hotel was much nicer than I expected and the lobby was very clean and inviting. The front desk was quick and friendly. Then room was very modern, large and clean. Internet service was good. TV did not have HD reception which was disappointing. Everything was good except for the breakfast. The food was not tasty at all. It was buffet style and the only thing edible was the sausage. Someone should quality test the food before it is put out. Also, the vending machines on my 3rd floor were not stocked. I bought the last water out of the machine and needed more. Only 1 row of the machine had product. August 19, 2015
Rated 5.0 out of 5.0 by meh Tundra ands Christina were the most amazing people and the only reason I would stay here. August 13, 2015
Rated 5.0 out of 5.0 by Staf provided great service, rooms were excellent and comfortable bed and Staff were professional, resolved issues as they occurred. Staff was very helpful with directions and assisted with all questions. Furniture and room accommodations were up-to-date. I highly recommend this hotel. August 13, 2015
Rated 5.0 out of 5.0 by Memphis Holiday Inn Overall I was very pleased with m stay at this Holiday Inn. It was somewhat dated but it served my purpose of a short stay while attempting to board airplane. The staff was very friendly. It was a pleasant surprise to be able to eat dinner when we arrived. The items on the menu was very appealing and the food was tasty. The wait staff was supportive and accommodating. August 8, 2015
Rated 4.0 out of 5.0 by The Catering Manager was wonderful. The hotel has been upgrading. I have seen a lot of improvements over the last few months. I enjoyed my stay. August 7, 2015
Rated 4.0 out of 5.0 by Great Room When I ordered dinner at the bar it took over 30 min to receive my food (salad) and then another 15-20 min to receive my dessert (cheese cake). Way too long. The bartender (Kristina) was excellent and kept me updated on the status of the food. She was very attentive and was apologetic. The patrons next to me also had a problem with the timeliness of the food. The food was great once I received it. The bar stools in my opinion were too low to the bar, which made it uncomfortable. August 4, 2015
Rated 5.0 out of 5.0 by Clean Over all was a great stay and will stay at more Holiday Inn's in the future if they are anything like this one. It made my trip a pleasure. Will tell all family and friends about my stay and try the Holiday Inns where ever they travel. July 31, 2015
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