Rated 4.1 out of 5 by 190
Rated 3.0 out of 5.0 by MC06 close to sons college
Rooms clean, staff very nice and welcoming. Great breakfast selections. Close to downtown, Beale street, Sun Studios. Would most likely stay at this hotel again on my next visit.
July 7, 2014
Rated 5.0 out of 5.0 by MattieB Great Stay
The service was excellent as were the rooms, the food and the location (close to everything downtown Memphis)!
July 7, 2014
Rated 5.0 out of 5.0 by awalk810 Good Servicce
We were coming to Memphis to see a granddaughter in the hospital. it was a very stressful trip, we had driven 1600 miles. The hotel was recommended by one of the security people at the hospital. We were just going to stay one night and maybe find something less expensive. We ended up staying there the whole time because it was such a nice place with nice friendly staff. It seemed safe and clean and we felt comfortable there. I would stay there again. On our trip home we chose a Holiday Inn Express in New Mexico for our last nights stay. It was very nice also.
July 6, 2014
Rated 5.0 out of 5.0 by keagensdaddy Vacation
Decent HIE for the money. Food was typical for a HIE. Location is wonderful- several places to eat with in walking distance.
June 30, 2014
Rated 5.0 out of 5.0 by Bro Larry great rooms
Staff was great we use this hotel for my wife Dr. app. .it is always great THAKS
June 30, 2014
Rated 4.0 out of 5.0 by SteveV57 Meets All Needs
Very comfortable room, small but adequate fitness area and close to downtown. Nice attentive staff, decent breakfast. Pool looked nice although i didn't use it. Only negative was the lack of a full curtain on the windows on the first floor rooms. Wireless internet was adequate but not great.
June 30, 2014
Rated 5.0 out of 5.0 by Nezh Good bang for the buck
The hotel was in pretty good shape. People were nice. Room was comfortable. Easy access to downtown. Great breakfast (eggs, meat, breads, cereals, yogurt, pancakes, fruit, cereals).
June 27, 2014
Rated 5.0 out of 5.0 by jayrell Great Service! Very comfortable room
I was unfortunately attending a funeral service for a family member; but this hotel made my experience a lot more bearable and even enjoyable! I don't make it a habit to give out quality marks on like surveys, but I could honestly find nothing wrong with my experience at this hotel. Keep up the good work!
June 26, 2014
Rated 4.0 out of 5.0 by Yolil Passing Through
Overall the stay was okay. it was the first leg of our long road trip. I was disappointed with the hotel being the Holiday In brand. the flooring in common was scuffed and tattered, carpet seemed old and dated. The bed slept great and the room amenities nice.
June 25, 2014
Rated 1.0 out of 5.0 by Paprika Did not fill my request.
The staff did their job, unfortunately, the front desk and Manager did not do theirs
June 24, 2014
Rated 5.0 out of 5.0 by LindaJoan Great Service
All staff members were pleasant and ready to answer any questions we had.
Breakfast hostess was especially pleasant, asking people if they needed anything and would get whatever we wanted.
The front desk people came to the breakfast area and offered a bottle of water to everyone who wanted one because of the heat index.
Over all, everything was good.
June 23, 2014
Rated 5.0 out of 5.0 by Oddmallet Excellent
Stay here all the time when going to Memphis. Absolutely the greatest experience every single time.
June 22, 2014
Rated 5.0 out of 5.0 by Haamazama Check In Staff
Besides having a breakfast better than IHOP, the customer support staff treated my entire visit with priority. The professionalism of the check in person, "Ms. Kim" will never be forgotten. Thanks!! RC Smith
June 22, 2014
Rated 4.0 out of 5.0 by Haaa room cleanlyness
clean carpets, filthy!!!! replace heating/cooling system with a thermostat, current system outdated. room over priced for size.
June 21, 2014
Rated 5.0 out of 5.0 by Buoy Perfect Location
This stay was very enjoyable. Easy access to the interstate and close to Beale St. The staff was extremely helpful and informative. My husband is on oxygen and the room felt alittle musty so a very kind staff member, Brandy, actually cleaned the filters in the air conditioner for us and turned the unit on air instead of fan and in no time our accommodations were fresh. Thank you, Brandy. The breakfast was excellent.
June 19, 2014
Rated 5.0 out of 5.0 by Papa&Gran Very nice people.
We were tired when we arrived, had driven all day and were maybe a little grumpy. But when we were greeted with a smile by Kim at the front desk, all of that went away. What a nice lady, and what an asset she is for your establishment! Everyone was that way…wish I had inquired their names. Thank you!
June 16, 2014
Rated 5.0 out of 5.0 by Ta2 Gerrit Good location, great stay.
We picked this HIE for it's location. Close to Interstate, close to Beale Street etc. We had a great room on the first floor, not far from lobby and side entrance, so we had breakfast in our room (few steps from buffet) and car few steps from our room. Extremely convenient, both. Service was good, staff excellent and friendly. Great Thai restaurant almost arround the corner.
June 13, 2014
Rated 5.0 out of 5.0 by cathy14 Convenient to medical center
We were in Memphis for medical reasons. After checking on the internet for hotels close to the Campbell Clinic Surgery Center, we chose Holiday Inn because of its location and reputation. When making my reservation we were asked our reason for our travel. I was pleasantly surprised to learn that we would receive a discount because we were traveling for medical reasons. Our hotel was about three minutes from the Surgery Center, which allowed us to go back and forth with ease. The staff was friendly and helpful, the hotel was clean, and the breakfast was very good.
June 12, 2014
Rated 5.0 out of 5.0 by Science Teacher Great Staff
The staff was great with a capital 'G' ! Karina is the greatest, so that makes her staff, in all areas the best. Especially the breakfast staff, they were friendly and very tolerable with my 28 students :-) I hate I can't remember the Breakfast Crew's name , but dealing with 28 students and 18 chaperones :-/. I can't say it enough the staff is the best.
June 12, 2014
Rated 5.0 out of 5.0 by Ellen0608 Love it!
This was our second stay at this hotel, and it was great once again. Wonderful location, delicious breakfast, friendly staff, great price! We will definitely be staying here again.
June 12, 2014
Rated 5.0 out of 5.0 by Big Daddy62 Greart place to stay
This hotel's staff is one for books, ask and you shall receive seemed to be their motto. Breakfast had plenty of choices and they kept bringing out more if choices got low. Greeted every morning by all team members no matter what their job classification was. Only downfall was pool was not operational until we were leaving.
June 11, 2014
Rated 3.0 out of 5.0 by kman9876 Overall hotel review
The staff and breakfast was great, overall hotel not so much. We checked in to find out that the pool was out of order for the rest of the week, and only found that out after trying to use the pool and finding the closed sign with no explanation from any staff. The first room we checked into had a broken bathroom door that would not close. We were then moved to a new room, as I mentioned great staff, however the new room had a gash in the wall from a previous visitor and the eyebolt lock was broke. The breakfast, the staff and location of the hotel was awesome, but the rooms need some updating.
June 10, 2014
Rated 5.0 out of 5.0 by LeoLife Happy Customer
Great Stay!!! Enjoyed my stay and thank you for having Turkey Meat for us non pork eaters!!
June 9, 2014
Rated 2.0 out of 5.0 by ChetSmokey Nice hotlel staff other than front desk
Hotel staff was not helpful and didn't seem to care about our concerns or requests. Did not greet us apon entry, did not offer any snacks or water as other Holiday Inn hotels have done for me.
Other staff was very friendly and 1 gentleman in particular seemed concerned about our unhappiness - however he could not help to get a king bed.
Will not stay at this hotel again.
June 5, 2014
Rated 4.0 out of 5.0 by Banos10 Bonus points
I mentioned that I did not get a bonus points from last time I stayed in April. The front staff said that she would take care of right away but I did not get it yet. Should I keep asking?
June 3, 2014
Rated 5.0 out of 5.0 by DrBrian Great Central Location and an Excellent Staff
Was in town for med school graduation. This facility was centrally located to all of the places we needed to be near. Easily booked online. Great front desk staff. All staff that we had contact with were friendly and conversed with our 4YO son. Bed was comfortable! Have not problems recommending this facility and staff.
June 2, 2014
Rated 4.0 out of 5.0 by Tac0L0ver Decent hotel, good price, convenient
Good location, nice staff, dated interior, but good value for the price paid.
June 2, 2014
Rated 4.0 out of 5.0 by DJJ14 Good location,Great staff , comfortable room
Generally no serious complaints!
Good location for my needs.
Comfortable room, best pillows ever! Plenty of space/storage in room.
Reception staff (esp Darell)were efficient,very kind and pleasant, very happy to help.
(Lashelle who was managing breakfast was superb!)
Housekeeping was adequate, obviously depends on the individual assigned.Hotel generally appeared very clean.
Swimming pool was not open, which was a little disappointing.
All in all a good place to stay and I would recommend.
June 1, 2014
Rated 5.0 out of 5.0 by Big Daddy62 Holiday getaway
My wife and had a great time in Memphis, the entire staff any shift were very outgoing. All smiles and we were greeted everyday. Rooms well kept up, best pillows ever. Location was just 2 miles from downtown, walking distance for the inclined. Breakfast everyday was great, popcorn and cookies were greatly appreciated.. Only downfall was the pool was not going to open until we left. Overall would stay again in a heartbeat.
Thanks to all your staff
May 30, 2014
Rated 5.0 out of 5.0 by Mrs. Bell Excellent Stay
My stay at this hotel was awesome. We were greeted by the nicest staff as soon as we entered the building. They're very attentive to your needs and are so caring that it makes you have no care in the world during your stay. They greeted my kids as well and offered them fresh baked cookies, which was really nice because my kids are guest too. Most front desk clerks at other hotels just check you in and don't acknowledge the rest of the family. So that was a plus.The room was super clean, and our floor was super quiet. The breakfast was really good and they have a cool pancake maker. So you get a hot breakfast, eggs, breakfast meat etc.. there was a good variety. This was definitely the best choice for my family and I as we where traveling from Oklahoma and needed a nice, clean, quiet hotel, with a good breakfast to start off our morning. Thumbs up to the staff. I wish every hotel had caring, friendly staff like this one. They're a lot of hotels out there that can take some customer service tips from this staff. Definitely staying here again :)
May 28, 2014