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Rated 4.3 out of 5 by 38 reviewers.
Rated 5.0 out of 5.0 by Very comfortable and quiet room Our room was very clean and quiet. The hotel's proximity to midtown and the University of Memphis can't be beat. February 27, 2014
Rated 5.0 out of 5.0 by Excellent Service Totally impressed with the cleanliness, friendliness and value of this Holiday Inn. The front desk was friendly and helpful and immediately recognized me as a PC Member. The room was comfortable and the bed great; We at the the Restaurant where service was top class and the food was probably the best I've ever had at a IHG brand hotel, let alone a Holiday Inn. We've decided that should we visit Memphis again, we will definitely stay at this Holiday Inn! February 15, 2014
Rated 5.0 out of 5.0 by Unique Facility This hotel is fantastic, not only does the facility have a unique layout, the staff is extremely friendly and helpful. The restaurant has excellent food with caring servers. Great value! February 13, 2014
Rated 5.0 out of 5.0 by Staff Fantastic and Accommodations Convenient and Comfy I cannot say enough about the staff at this property. We stay often at this location and as you might expect, we are warmly welcomed every visit. But the entire team here cannot do enough for us. They are friendly, helpful and always go out of their way to make our stay there as comfortable as possible. I see more smiles on the staff faces than at my family reunions. Travel these days is not as fun as it used to be. But staying at this location is something we look forward to BECAUSE OF THE STAFF. The accommodations are ALWAYS clean and comfy. Unlike other hotels, the free internet access always provides a strong and usable signal. The beds are soft and comfy. The water pressure is strong and the temps get toasty. I wish this property and its staff could be picked up and dropped into every place that I travel... Thx! h January 27, 2014
Rated 5.0 out of 5.0 by Wonderful stay in Memphis! Thanks to the polite and knowledgeable staff at the Holiday Inn, University of Memphis, our stay was wonderful. Upon arriving, we were greeted by Drew, who graciously informed us of the hotel conveniences and city "must dos" for Memphis. All of the front desk clerks were very helpful throughout the week. Housekeeping was extremely courteous while making our stay clean and comfortable. The restaurant staff was the best! The food was excellent, and the wait staff was especially competent. A special thanks to the young engineering student for making our dining experience so pleasurable. I hope to come to Memphis again and plan to stay at the Holiday Inn. December 23, 2013
Rated 5.0 out of 5.0 by Great Stay Quiet Area, helpful front desk! will stay again!!! December 15, 2013
Rated 3.0 out of 5.0 by Hotel needs remolding! Our room was very outdated and the carpets needed to be replaced. The bed needed to be replaced as it sloped terribly into the middle. This is suppose to be a crown jewel for HI as it is the HI that honors Mr. K. Wilson the founder of HI. On the other hand the staff is very nice. The Thanksgiving giving dinner is wonderful and the location is great. December 1, 2013
Rated 5.0 out of 5.0 by Amazing service! We had appointments at The University of Memphis so we were right across the street. The staff went above and beyond to make us comfortable and actually feel like family. We were able to get great service in the restaurant and great recommendations of other places to go. The shuttle was so convenient. We especially appreciated Brian, the night manager, who went way above and beyond to make us comfortable allowing early check-in and late check out because of our travel schedule. He truly made our experience great. We are considering sending our child to the U of M from several states away and this sort of kindness makes that decision much easier on parents. I would also recommend this hotel if someone wanted to see the city, then get away to a clean quiet comfortable place to make your home base, since it is not right in the chaos of of downtown. The neighborhood was comfortable and walkable too. November 24, 2013
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