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Rated 4.4 out of 5 by 143 reviewers.
Rated 2.0 out of 5.0 by Never stay in convention hotel, if not at a convention.. I first want to say that everything started off bad because I was unaware this was a convention style hotel and generally the layout is counter productive to convenience for patrons that are not attending a convention. ... It was a small hike to get outside to smoke, a hike to transition from vehicle to room and then back out from room to vehicle. Doesn't justify the amenities which were not necessary... Upon arriving in the room, I discovered the room to be quite large with a separate bedroom, but with average furnishings and the room size was insignificant. However, I did find off color markings on the carpet that appeared to be bleach stains or just poor cleanliness.. And to top it all off, on Monday night the only show I wanted to watch and relax to was on History Channel which was difficult to watch all night... with the appearance of the reception being dependant on "rabbit-ears" but having a coax connection. Horrible experience! February 28, 2015
Rated 5.0 out of 5.0 by Relaxing and Great Excellent staff and room service; food was well prepared and good; comfortable sleep in and clean rooms. February 26, 2015
Rated 4.0 out of 5.0 by great hotel It was more then I expected from s Holiday Inn and was a very well designed Hotel. Open concept in the common area is very nicely done! February 21, 2015
Rated 5.0 out of 5.0 by Excellent stay near University of Memphis Friendly staff along with clean and comfortable room! February 20, 2015
Rated 5.0 out of 5.0 by Comfortable Suite and staff are awesome! We decided to visit Memphis for my 58th birthday and chose the Holiday Inn University of Memphis for our lodging. The suite had plenty of space for my family and we were made to feel as though we were the only guests at the Hotel! We dined in the formal dining area for dinner, the food was delicious and Chariot, our wait person, was very intuitive and made sure we did not wait for anything. Chariot was so very kind and helpful. Our overall experience was amazing and I am ready to return! February 20, 2015
Rated 5.0 out of 5.0 by Wounderful Stay and Great Staff! The entire stay was great. The room is very roomy, clean, safe and comfortable. The staff at the front desk are very helpful and full of information. The restaurant staff and housekeeping very helpful and willing to help at any time. I will stay again and suggest this hotel to anyone coming to Memphis. February 19, 2015
Rated 5.0 out of 5.0 by Very comfortable room and bed and excellent service The room I stayed in was like having my own little apartment. It was more spacious than I expected. Check-in was easy, and the staff was exceptionally friendly. The towels were fluffy. The mattress was really comfortable, and the pillows were a great combination of fluffy and supportive. The room was so clean I could still smell the cleaning supplies. My breakfast arrived at exactly the time I requested it, and cooked exactly as I had ordered it. Check-out was really easy. All the staff I came in contact with were very friendly and helpful. I would very much recommend this hotel! February 13, 2015
Rated 2.0 out of 5.0 by If you must Mold and mildew in the shower, urine and mildew at toilet base, room service food was cold and disgusting. The only thing this hotel has going for it is it's in walking distance of the university. February 11, 2015
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