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Rated 4.4 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by Great room set up for families We traveled with 9 members in our party, using 3 rooms The room set ups allowed everyone their own sleeping space and the separation of living room and bedroom was perfect. The staff was friendly and attentive. The layout of the hotel offered a view to the lobby and coffee in the morning was very nice. The breakfast buffet was a good value for the money and you could eat a la carte if you wanted to. The history of the hotel was very interesting and the proximity to the University of Memphis was an extra bonus. November 22, 2014
Rated 2.0 out of 5.0 by Disappointing Stay I've visited other Holiday Inn's and have had positive experiences. However, my stay at this particular hotel was poor. Although the front desk staff were polite and courteous, the laundry department/housekeeping staff were slow and rude. After requesting wash clothes (of which were taken out of my room by housekeeping and never replaced#, I called asking for more. Whomever answered the phone was very curt with me and after waiting an hour, they never showed up. I had to go to the front desk in order for someone to retrieve some wash clothes for me. In addition, my experience at the restaurant was disappointing. The waitress was not familiar with the menu, although she indicated that she had worked at the restaurant for 5 years. Also, after ordering a club sandwich on a croissant, the waitress made the decision herself to have my sandwich put on wheat bread, rather than notifying me that they were out of croissants. Also, while in someone else's room at the hotel, I noticed a bug crawling on the wall. The bug looked like a roach to me #however, I am not very familiar with such creatures). Needless to say, I was quite disappointed with my stay here. The shower head needs to be updated and the shower curtain isn't wide enough; therefore, water from the shower sprays onto the floor. Also, the ventilation system is loud. November 20, 2014
Rated 4.0 out of 5.0 by Great Room layout Above expiations for a Holiday Inn. Great Rooms with a good breakfast restaurant. Evening Bar is not up to standards. November 17, 2014
Rated 5.0 out of 5.0 by Comfortable Bed, Convenient Location Very good for what I needed on this occasion. Sorry but I don't have time to add more at this time. November 12, 2014
Rated 5.0 out of 5.0 by Good place to stay Really liked the room layout. The bathroom helped to buffer the bedroom from the front room. This kept the noise from my teenage daughters watching TV late from keeping me awake. The lobby area was nicely laid out and allowed our large extended family to all gather and visit as a group. November 12, 2014
Rated 5.0 out of 5.0 by Great hotel Friendly staff and clean, big rooms! It was a great stay :) November 10, 2014
Rated 5.0 out of 5.0 by Awesome Stay!!! I stayed at the Holiday Inn University of Memphis overnight with my Wife and Daughter. We stayed here primarily due to the fact that the Hotel is centrally located to the rest of the city and attractions we wanted to see and visit. The location puts you within 15-20 minutes from almost anywhere else in town. We were very impressed with the staff who were very attentive to our needs and very friendly and engaging. We were also impressed with the facility and accommodations. The Hotel was tastefully appointed and modern looking and the room was very comfortable. We ate breakfast in the Hotel's restaurant and everything on the buffet was fresh, with a wide selection to choose from. I plan to stay here for my next visit to Memphis due to all of the above. November 10, 2014
Rated 5.0 out of 5.0 by I would highly recommend staying at the Holiday at Univ. of Memphis. I was met with very courteous and friendly rceptionist. The room was very clean. I especially liked the over sized pillows. November 10, 2014
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