Rated 4.5 out of 5 by 253
Rated 4.0 out of 5.0 by HealthCancer Ceiling leaked badly in our room.
Beautiful hotel, clean, staff very professional and courteous. Except for the ceiling leaked bad in our room and we woke up at 3:30am in the morning soaking wet. Mattress and covers were soaking wet. Bathroom floor was soaking wet and leaking in there somewhere around the toilet. We could no longer use that bed and had to rearrange our sleeping situation so no one was in the wet bed. We were given a $50.00 credit for that night and felt like we should not have been charged anything since this was a situation that we had nothing to do with. We were not even asked what we felt like should be done about it. We were moved 1 floor down and that room was great just like the 4th floor room would have been except for the leak. We still have 2 more visits to make to Memphis due to health (cancer) and are discussing if we should stay there again are not. Other then the leak it was a great hotel.
November 22, 2015
Rated 5.0 out of 5.0 by Clockman3 One our favorite locations.
We stay here quite often as we have a daughter in school at the University of Memphis. Very friendly staff and a very nice hotel.
November 20, 2015
Rated 5.0 out of 5.0 by JoLady2 Great Stay At IGH
I was very impressed with the accommodations at this facility. The room was very spacious and comfortable. I usually don't like first floor rooms because of noise; but I did not experience outside noise and I was directly across from the lobby.
Could not hear next door neighbors television; could only hear the shower and toilet flushing, which was not a distraction. The fitness room was on the fourth floor and I did not see a temperature control; consequently I got very warm the second day I used it. Otherwise, I would certainly stay at this location again when in the Memphis area.
November 19, 2015