Rated 4.4 out of 5 by 87
Rated 4.0 out of 5.0 by RCLewis33 Large room near Ripley
Had a great stay and liked the area for its food and nice people
May 1, 2014
Rated 4.0 out of 5.0 by yorkie48 Excellent Hotel and Facilities
Stayed here for two nights whilst visiting the Memphis Area and what a treat it was, the hotel looks very new and everything was in excellent condition. The room was big with a small kitchen area, writing desk and comfy chair to relax in whilst watching TV. The wi-fi speed was also excellent. The Breakfast area was large with a good selection of hot and cold treats. the fitness room was good and the pool area was great to chill out with a swim. Very interested and pleased to see for the first time at any IHG hotel reserved parking spaces for Priority Club Members. A nice touch and much appreciated. Well worth staying at when in the Memphis/Millington Area. My only negative comments were that no upgarde was available to Platinum Member (which I appreciate is not always possible) but the gift offered (not asked if I required welcome points instead as i had been at all the other hotels and what i prefer) was a small goody bag which was the same as the gold member in front of me and to be honest was an insult.
There was a school baseball team staying both nights and doors in the hall way were being banged constantly all night disturbing my sleep (not the hotels fault) . All in all still a nice place to stay.
April 4, 2014
Rated 5.0 out of 5.0 by TigerStripe Enjoyed our stay
We were pleasantly surprised to have reserved parking for Platinum Members. The staff was helpful and friendly.
April 4, 2014
Rated 5.0 out of 5.0 by Butterman Great property!
No complaints with this one. Comfortable rooms, friendly staff.
April 1, 2014
Rated 4.0 out of 5.0 by ih555 I love this hotel!
I love this hotel! Everything was outstanding, except for 1 little thing: dust mites in bed. I am allergic to them an it caused an allergic reaction on my skin and they interrupted my sleep, but I know that this can be fix because you care for your guests. What I like the most: the Staff, they made me feel like FAMILY, outstanding customer service, WAO!!! CONGRATULATIONS, it is very difficult to find a hotel with so much quality in Staff service. You got an outstanding team and very nice hotel! Keep it like that!!!
March 5, 2014
Rated 5.0 out of 5.0 by muchfuntravelin Wonderful hotel...caring about guests
We stayed here for almost a week & was very happy with all aspects of our stay. We're Platinum members, staying on points this time & were given an upgrade on our arrival without even asking....nice! All the staff were consistently friendly throughout our stay...even the breakfast staff, when I'm at my "grouchiest". Our suite was clean with a very comfortable bed with nice sheets, a flat screen TV, fridge & microwave. Our only complaint was the shower head (too high for me to adjust)...hubby had to adjust for each of my showers. I have health issues & was impressed they had available turkey sausage & wheat bread for most of the breakfasts. We would be delighted to stay here again.
February 17, 2014
Rated 5.0 out of 5.0 by JouMouK Excellent Place to spend while doing some work in memphis
I would recommend this place if you are visiting Memphis. It might be a little bit far, but staying away is good for relaxing all stores are close to it in case you need something. For me, I enjoyed staying there. I would go back again, if I have to do something in that area
February 14, 2014
Rated 5.0 out of 5.0 by Sam D Best Place in Town
The Only hang-up I had was there were NO Smoking in Rooms.
Everything else was the best !
January 27, 2014
Rated 5.0 out of 5.0 by Arnell the room was the best and the staff did a great job. I felt like I was at home.
I would like to thank the staff for a great job. I had been on the road for sixteen hours and just wanted to get into my room and call it a night. I was amazed at how well the staff did such a fine job. When I got to my room and opened the door I was taken back by how clean the room looked, smelled and felt. The tub was jetted and when I wanted and did take a bath all my long trip and drive just went away. I would only go to Holiday Inn from now on. I have been to a many hotels durning my 20 plus years of traveling and I have seen some very let's just say unkept places that call themselves hotels and the rooms were nowere near what I had that night. Bravo Zulu to the staff and the breakfast that morning I must say was more than hot water and oatmeal. I take my hat off to the staff. They were so freindily and talked to you like they knew you.
January 2, 2014
Rated 5.0 out of 5.0 by Egarr68 well worth the $
We had a quick overnight stay, found the staff, room and amenities
to meet and exceed our needs. Will stay here again.
January 1, 2014
Rated 3.0 out of 5.0 by Twig501 We love this hotel but
We usually love staying here and run into no problems. Bed was comfortable. Although commode ran all night and heater sounded like the fan was hitting something. It was disturbing our sleep all night. Pool heater was out so couldn't sleep. We will be back. Hopefully will go back to be a great stay. Staff are always very nice and accommodating.
December 29, 2013
Rated 5.0 out of 5.0 by Tuffcookie Weekend
Stayed at the Express in December 2013, Staff was very friendly and eager to please. Our room was very nice and very quiet. Breakfast was comparable to other continental breakfasts. Will be staying there again.
December 19, 2013
Rated 4.0 out of 5.0 by rfl747 Short stay.
We were in Milling ton for the weekend. Not planning to be around Hotel except to sleep. The facilities were great. Can not coment on breakfast because we did not eat there. The bed was very comfortable and the size of the room was very nice. My only complaint was the lighting. especially in the bathroom. If one need to have bright light it was not there. Outside of that you have a nice Hotel.
November 15, 2013
Rated 4.0 out of 5.0 by nrallens Great Staff!
From beginning to end and in between, the staff was extremely friendly. During my 5 day stay, everyone was helpful in anything we needed and ALWAYS with a smile!!! Next time I'm in this area....I'll be staying at this location!
November 8, 2013
Rated 4.0 out of 5.0 by golfer71 Door slamming contest
Saturday morning from 6:30-6:40 AM, fellow occupants of 4th floor had a door slamming contest to see who could make the most noise. My wife and I didn't get the flyer announcing the contest, but we did get the early wake-up call that was NOT requested.....b
October 29, 2013
Rated 5.0 out of 5.0 by 710AL Air Show
Love this hotel, had a marvelous time and was completely comfortable and well cared for. Even the other guests were fun!! When visiting Memphis, this is my hotel of choice. Thank you!!
October 9, 2013
Rated 5.0 out of 5.0 by juslibby1 Great Experience, Great Place To Stay
My husband and I were in Millington, TN recently to attend the Memphis Airshow. We stayed at the Holiday Inn Express in Millington. We've stayed in several hotels in the pass, many rated as luxury hotels and with rates much higher, but the Holiday Inn Express in Millington is one of the nicest places we have stayed. Quiet and peaceful, spotlessly clean, modern...everyone from the desk clerks to housekeeping were extremely helpful and friendly. The hot breakfast offered each morning, was wonderful, tasty, filling and pleasing. I would certainly recommend anyone in the area, stay at this Holiday Inn Express. A-1, 5 Stars!!!
October 3, 2013
Rated 5.0 out of 5.0 by calicocal Great Stay....but
Our stay at the Holiday Inn Express in Millington/Memphis was great we had stayed there before. The staff is EXCELLENT, friendly, and helpful. The but in the title stands for there is no maintenance man on duty after 5PM. our toilet was about to be stopped up. We called down at 10pm and the girl at the desk said she didn't have a maintenance person there but we could come down and get the plunger so that is what we did. Seems for the price paid there would be someone to help during the night if something should arise. In fairness the desk person said she could move us to another room we were in handicapped, and no other available. We also had 2 children already asleep. So we said no to that . All in all our stay was excellent except for that mishap, would stay there again.
September 30, 2013
Rated 4.0 out of 5.0 by dale53 Great room, great value
Spent two nights here on a business trip. Very clean and comfortable. Great value.
September 24, 2013
Rated 5.0 out of 5.0 by DCottle Overall Great Service
Very customer friendly and nice staff. The rooms were clean and I would highly recommend this location during your next visit.
September 22, 2013
Rated 5.0 out of 5.0 by sldavis56 Enjoyed my Stay
Had a very nice stay at this HI express. The room was very nice with the exception on a small problem with ants. After telling the manager about the problems, ant baits were put out. That took care of the problem. We enjoyed the inside pool and the work out room. As always breakfast was very good. This HI express is located about 30 minutes from down town Memphis. For us the cost of this location compared to HI express closer to Memphis was worth the drive. Meeman-Shelbly State Park is about 15 minutes from the hotel if you enjoy hiking and nature. It is a beautiful park and very peaceful.
September 21, 2013
Rated 5.0 out of 5.0 by Sharyl Great Place to Stay
The staff was very helpful and friendly, clean comfortable rooms, very relaxing. Nice clean indoor pool and exercise room. We will be returning to this hotel.
September 15, 2013
Rated 5.0 out of 5.0 by Rhonda82 Great service!!
We were so pleased with the service and accommodations!!
September 11, 2013
Rated 5.0 out of 5.0 by DropYrs Great Visit
This Holiday Inn was awesome as always. I can't wait to come to town for All Star Event next year!!!
September 5, 2013
Rated 5.0 out of 5.0 by alanm49 nice clean rooms & comfortable beds
nice comfortable bed and pillows ,clean , a/c could have been cooler but it was very hot when I came over 105 heat index . everything you would expect .
August 9, 2013
Rated 4.0 out of 5.0 by MsKitty Nice hotel
If you have to be in the Millington area, this is a nice hotel. It's on the strip, so shopping and restaurants are all right there. The only complaint I have, if you can call it that, is that there is only 1 elevator for guests. When the hotel's crowded, that can mean a wait if you're on the top floor. Great otherwise!!
July 26, 2013
Rated 2.0 out of 5.0 by tonyk67 Good Property, Great Room, Extremely Poor Fitness Center!
I have nothing bad to say about the room or bedding...it was great. But, I pick places to stay because of 2 things...quality of bedding and quality of the elliptical trainer. When I called the toll free number(Tuesday night) to complain about the broken door to the fitness center that would not open, I was lied to. I was put on hold, they supposedly call the property I was staying at and I was told a locksmith would come out Wednesday to access the door to the fitness center. When I showed up at 4pm(Wed.) and was told the locksmith had not made it yet, it was rather evident he/she was never going to show up. I need cardio as I need a shower. I floss, brush, and shower daily....and I do cardio 4 times a week. If you do cardio you would understand and if you do not participate in cardio, you would have no comprehension. If I had known about the inaccessibility to the fitness center, I would not have stayed there. Again, did you catch the part where I was told a locksmith would rectify the problem. It looks extremely bad that I was lied to. I also left a comment concerning this on your website Thursday evening(supposed response in 5 days) and have not heard back....extremely unprofessional.
July 24, 2013
Rated 5.0 out of 5.0 by OES39 Great Service
The rooms were very clean and staff was friendly and helpful. Breakfast was good every morning.
July 22, 2013
Rated 1.0 out of 5.0 by g32768 Lousy staff
I was traveling with two small kids and called that evening during dinner to find a hotel nearby that had an indoor pool. When I called this one, the lady said they have one and it is heated. I hung up and used the app on my phone to make the reservation. We went there right after supper.
At check-in, I entered with my wife and both children with their float boards for the pool. I put the float boards down in front of me on the counter to free my hands for the paperwork. The receptionist was quite rude. This is not the type of person who should work in the hospitality business. When we finished, I asked where the pool was and was told it was no longer in working order.
The lady could have told me that when I called. She could have even told me that when I placed the float boards in front of us. She waited until we were checked in. I am really angry and would go out of my way to not stay at this location.
I am a Platinum member with IHG and also with Choice hotels. I have stayed in a lot of hotels and this is one of the worst experiences I have had.
June 24, 2013
Rated 5.0 out of 5.0 The Only Place To Stay
My first trip to Memphis/Millington where my company has a plant and my first stay at this Holiday Inn and it was a true pleasure. Clean throughout, friendly staff, great breakfast, good loaction and only built recently this is the only place to stay when in the area. I give it a 5 star rating.
June 18, 2013