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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: MEMPHIS
  • Distance From Hotel: 6.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Spanish

Pet Policy

Pet Policy

Due to the high quality of our room furnishings and bedding, pets are not allowed.

What's Nearby

What's Nearby

Attraction:
Memphis Zoo
Distance From Hotel:4.0MI
Attraction:
Elvis Presley's Graceland
Distance From Hotel:10.0MI
Attraction:
Botanic Gardens
Distance From Hotel:2.0MI
Attraction:
Dixon Gallery and Gardens
Distance From Hotel:2.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary outdoor parking. ADA spaces available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:82
  • Total number of suites:82
  • Total number of rooms with only one bed:24
  • Total number of rooms with only double beds:58
  • Total number of non-smoking rooms:82
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:4
  • FEMA Property Number:TN5021
Enjoy the Holiday Inn University of Memphis All Suite Hotel on your next visit. We are poised to offer you the best facilities and service in the city. If leisure travel brings you our way, our city central location is perfect for your needs. You can enjoy Downtown Memphis which is just 15 minutes away. Take in a Redbirds Baseball game or a Grizzlies NBA game, walk along the Mississippi river, or you can take in exciting Beale Street. If you are in Memphis on business, we are the place to be. Major
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Enjoy the Holiday Inn University of Memphis All Suite Hotel on your next visit. We are poised to offer you the best facilities and service in the city. If leisure travel brings you our way, our city central location is perfect for your needs. You can enjoy Downtown Memphis which is just 15 minutes away. Take in a Redbirds Baseball game or a Grizzlies NBA game, walk along the Mississippi river, or you can take in exciting Beale Street. If you are in Memphis on business, we are the place to be. Major business centers and key corporate headquarters are close at hand. You’ll appreciate our meeting and event facilities offering of three amphitheaters and 14 meeting rooms available for any type of meeting. You’ll want to make use of our 1,000 seat ballroom and take advantage of our event coordination and audio visual departments. Swing by our Medallion Restaurant where you can enjoy an incredible burger or a continental cuisine dinner. After your meal, you can work out in our on-site fitness center or make use of the University of Memphis Health Center. The all suite Holiday Inn has anticipated your needs and our staff is ready to show you some first class Southern hospitality.
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Features
This all-suite Holiday Inn® Hotel at the University of Memphis boasts over 14,000-square feet of meeting space. We're adjacent to the University of Memphis' Fogelman Executive Conference Center which is accredited by the International Association of Conference Centers. These quality facilities seamlessly cooperate to offer the best meeting and social environment available.

Guest Reviews

Rated 4.3 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Accomodated me without reservation! The staff were all friendly and courteous - room quality was good - bed and bath clean and comfortable! March 14, 2014
Rated 5.0 out of 5.0 by Never fail to Surprise Me The desk clerk remembered my name after one night's stay as well as my room requests upon my next visit over a month later. He was very prompt & knowledgeable about recommendations in the area. This is always my first go to when I'm traveling through for military duty.... Great, clean place March 13, 2014
Rated 5.0 out of 5.0 by long stay business The rooms are comfortable and clean. The staff was really nice and helpful. I enjoyed my stay and you will to. March 13, 2014
Rated 5.0 out of 5.0 by Business stay Great place, friendly staff and clean rooms!! Only down side is the food, I would not say it is bad, just not what I would expect from this establishment. February 24, 2014
Rated 5.0 out of 5.0 by Memphis Location This was a very nice room. The bed was great. There was a nice Large screen TV. My only issue was the the heater did not seem to work very well. February 13, 2014
Rated 5.0 out of 5.0 by Great stay! AccessIble to everything very comfortable stay!!! Loved it. Oh pool was closed! February 12, 2014
Rated 4.0 out of 5.0 by Just missing the details The Good: New hotel located in a quiet area that is very close to everything. Lots of ammenities, the hotel is beautifully decorated with nice clean quiet rooms. The Bad: Zero recognition for club members. Nothing was ever said to me about being a club member my entire stay despite the fact that I'm a platinum member and my point total was written on my key card holder! Also, I stayed on the 4th floor....when I checked in at 1:30pm the trashcan next to the 4th floor elevator was overflowing with trash and had a box of trash sitting on top of the trash can. The trash can was still full and the box of trash still sitting there the next day when I checked out at 10:45am despite maid carts being on the floor at both check-in and check-out. The facilities are terrific, the staff however just made it an "okay" stay. The was my second stay in a row with a holiday inn/holiday inn express in which there was zero recognition for club members. I'm beginning to question my platinum membership if I'm not going to be treated any differently than a non-member. February 8, 2014
Rated 5.0 out of 5.0 by Great Stay with the Family Checked in and really enjoyed the site of the Jacuzzi tub in room 206. I booked this room about 4 weeks in advance because of this feature. :) The family loved the stay, but the room had an odd layout. For the size I expected a separate bedroom, kitchenette and bigger television. Oh well. Free Wi-Fi worked great and the bed slept great. Good tub and shower pressure. The meals were great and the Monterrey Grilled BBQ Chicken is something I could eat everyday. The surrounding area is really nice with the shopping center, restaurants and parks. Overall it was a great stay! February 8, 2014
Rated 5.0 out of 5.0 by Comfortable & Clean Rooms, Friendly Service Friendly, courteous & attentive staff made the stay very enjoyable! February 4, 2014
Rated 4.0 out of 5.0 by It was an ok experience I had a one night stay here, and when I arrived at the hotel, I had to wait about 10 minutes for the desk person to check me in. While checking me in, he was constantly texting on his phone. Never once did he give his full attention to the customer. I've stayed here a few times, as I like the location. After this experience, I may not be back at this location. February 4, 2014
Rated 5.0 out of 5.0 by Southaven Holiday Inn This hotel was a great choice. The staff was excellent and the restaurant was great. The staff accommodated our crew and treated us very well. I would highly recommend this hotel. January 31, 2014
Rated 5.0 out of 5.0 by The right choice for us! After driving through bad weather we were glad to settle in to our room, only to find out there were very noisy guests in the room above, (teenager sleep over party) Leon on the front desk kindly switched us to the very quite top floor, even offering to move our things for us. After checking out the new room we came down for dinner at Kem's. Leon escorted us in,seated us and made sure we were happy with the new room. Bambi the food manger was great. I asked if I could get just a grilled cheese sandwich and pub chips, even though it was not on the menu, "Absolutley". There was a slight mixup, but she made it right, with a big smile on her face the whole time. We found all of the staff pleasant and professional, and would stay here again. January 29, 2014
Rated 4.0 out of 5.0 by Good Experience My wife and her family stayed here while in town for a girls weekend. They had a good experience and would recommend this property to others. January 20, 2014
Rated 5.0 out of 5.0 by Great Food, Beverages and Service! I decided to stay here and go with a regular room with King Size bed just to check it out. Check in was fast and came back down for dinner and some drinks at the bar. The food was great and so were the drinks, really enjoyed talking to the staff. Friendly and outgoing! The indoor pool was great. The only drawback was the room but not much. I had just stayed at the Presidential Suite at the Holiday Inn Express and think that spoiled me with the 46 inch televisions in both rooms. This room could have used a bigger television and while there were 4 pillows they were sort of small. I noticed a leak with the toilet when checking out and the blow dryer did not work. However; the Wi-Fi was great. Overall I slept great and really enjoyed the stay, but have booked the larger room with a whirlpool tub for the next stay. I also upgraded to IHG Ambassador after these first two stays because the price and rooms are hard to beat. I can see staying at the IHG chain alot more and this Holiday Inn. Thanks for a great stay! January 13, 2014
Rated 2.0 out of 5.0 by Nice room, rude staff I have stayed at this facility many times but the last two visits were met with very rude front desk workers. I guess the young lady at the front desk didn't want to work on New Year's Day, so she took it out on the guests. Too bad because I won't be staying there any longer, too many nice hotels in Southaven with friendly staffs. January 3, 2014
Rated 3.0 out of 5.0 by BED WAS VERY UNCOMFORTABLE EVERYTHING WAS GOOD BUT THE BED THE BED WAS VERY UNCOMFORTABLE January 2, 2014
Rated 3.0 out of 5.0 by Wow turned into aw Gorgeous designed hotel and very impressive lobby. I thought this hotel seems to have everything I need from food too exercising. The parts that stood out and disappointed me the most was one staffer. His lack of professionalism was obvious from his personal cell phone usage being a priority instead of greeting guests. All the Holiday Inn hotels I have stayed at always have had a professional staffer at the front desk. This person is your first and last impression since they must greet your arrival and departure. I watched him using his cellphone while guests walked past him. Then it turns out he is the same guy that delivers the newspaper in the morning. I know this because at around 6am I loudly heard someone talking on their cellphone in the hallway. It was a personal call based on the conversation I could hear within my room. I looked out to see him with ear buds connected to his cellphone and conversing as if no one sleeping mattered. Such a shame there aren't cellphone rules for them. December 9, 2013
Rated 4.0 out of 5.0 by Waited forever on my meal at the restaurant There were two other people eating in the restaurant and I waited 50 minutes to get the manager's special which was a pasta dish. I wasn't happy but they did comp my meal. Stayed for a week and the last night decided to use the microwave but it was nasty. Whoever stayed before me left it dirty but it was obvious housekeeping doesn't check the microwave. December 6, 2013
Rated 5.0 out of 5.0 by Great Place i spent a few nights at this location for business. My room was very comfortable and relaxing. The lounge area was a great place to relax after a long day at work. December 3, 2013
Rated 4.0 out of 5.0 by GREAT AREA & ATMOSTPHERE QUIET AND RELAXING. ATMOSTPHERE GREAT. SERIVCE FROM STAFF WAS VERY FRIENDLY. FOOD ON SITE WAS GOOD. ONE NIGHT STAY VERY RELAXING. TOO COLD FOR THE POOL AREA. TOO MUCH CHLORINE ( OR SOMETHING) IN POOL. WOULD HAVE BEEN NICER WITH A JACUZZI ON SITE. November 27, 2013
Rated 4.0 out of 5.0 by Nice Hotel...Not the best While we enjoyed our stay and the staff was extremely helpful and friendly, I was unable to get the room I preferred. I enjoy an oversize room, but we were told that they were booked. However, we stayed next door to an oversized that no one was stayed in. Additionally, the pool was small and deep. With a pool as small as it was, having it more shallow would definitely be more kid friendly, since not many adults go swimming for leisure at hotels anymore. Lastly, I am an IHG member. Although new, I was still not recognized and appreciated for that status. Had I not previously stayed at a HI in Memphis and been treated so WELL and first class, I may not have noticed this lack of recognition. November 19, 2013
Rated 5.0 out of 5.0 by Wonderful service, rooms and staff My husband and I wanted a night out and decided to stay at the Holiday Inn. It was wonderful. Room was awesome. We had no noise on our floor and it was so relaxing. Definitely recommend staying here. The staff was great! The omelets there are to die for! !!!! November 13, 2013
Rated 4.0 out of 5.0 by Quality Facility I recommend this HI especially to all visitors of Graceland October 27, 2013
Rated 5.0 out of 5.0 by Room very confortable plenty of room Had a great room with plenty of space for our out of state guests to come in and celebrate Holiday with us, Plenty of outlets for the kids to use their Christmas gifts. Area around hotel had plenty of shops to look around. Hope we get to stay there again in the coming year. October 25, 2013
Rated 5.0 out of 5.0 by great service great atmosphere and club floor surprisingly good resturaunt October 14, 2013
Rated 5.0 out of 5.0 by Clean quiet and Relaxing As always the room was clean quiet and relaxing. It is for these reasons that we have chosen this Holiday Inn for the past three years. The staff is always ready to please and goes out of their way to make the trip and our stay pleasant. October 7, 2013
Rated 3.0 out of 5.0 by Good for one night I had a late check in on a Tuesday evening, all went well the room was very clean and the Air Conditioner was set on 62 degrees, which was fine I prefer the cold to sleep. Breakfast was great at Kem's and then I had my meeting to attend. I returned about 8 pm and got in the room and the temperature has been changed to 82? I changed it to 72 and headed out for dinner. The front desk told me they were short handed, I mentioned the soap, shampoo, and lotion was not available in the room that evening and she handed me two bars of soap, and returned to her activites. September 23, 2013
Rated 5.0 out of 5.0 by Wonderful experience I really enjoyed out stay at this holiday inn location. The rooms were very pleasing and clean. The staff from the manager to the front desk to the housekeeping were always very friendly and offered to assist me in any way possible. The restaurant inside the hotel was excellent. The portion sizes were large and very fulfilling. I would recommend this hotel to anyone or their family. September 8, 2013
Rated 5.0 out of 5.0 by Customer Service at its best!! I truly enjoyed myself at this hotel. I was worry free. The staff was amazing. I must acknoledge the front office manager Christopher Golden, he is truly awesome, very knowledgeable and readily available. Please keep him. September 5, 2013
Rated 5.0 out of 5.0 by Labor Day stay Wow I can't say enough about the staff, from the beginning I drove from KY for the weekend and I was early for check in time. Christopher not only found a room that was ready for me but when I went to look at the room and found it only had a shower and I wanted a tub he switched my room again. The staff was very pleasant as well as professional including house keeping who were hard at work but still took the time to extend us a greeting and made sure we had fresh towels and anything else. When I went down and ordered breakfast that was just as pleasant. The hotel is in a prime location plenty of shopping and a walmart in case you forgot something is close by. It is maybe 10-15 minutes from downtown memephis as well as anything else you may want to visit. Holiday Inn made my vacation worry free when it come to my lodging accommodations. I would stay there again if I come to Memphis. September 5, 2013
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Awards

Torchbearer Award

Torchbearer Award


The Torchbearer Award is given to hotels that have achieved the highest level of excellence in all aspects of operations - from quality to customer satisfaction. Created to honor the best of the best as measured by our guests, this award is presented to hotels that raise the bar even further. These outstanding hotels “carry our torch”, and represent the highest achievement in quality and service.

Terms & Conditions
Kids Stay and Eat Free at all Holiday Inn Hotels.
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