Rated 4.3 out of 5 by 66
Rated 5.0 out of 5.0 by Hospitality_connoisseur Amazing Service!
My stay at the Holiday Inn-Univ of Memphis was nothing less than amazing! Thanks to staff members Lamarcus and Latricia, I encountered the most enjoyable stay at a hotel in my life. This is an all-suite hotel and offers a spectacular Kemmons Wilson Museum on the second floor; two more reasons why my experience at the Holiday Inn-Univ of Memphis was nothing less than amazing.
Check-in with Lamarcus was seamless; his professionalism and friendly demeanor was a great introduction to the property.
The rooms were spacious, comfortable, and clean upon arrival.
Before getting settled in, I went down to the grill for the Sunday special, chicken philly and fries. Latricia created magic on the grill. Instead of taking my dinner to my room, Latricia's personality compelled me to dine downstairs at the grill.
To complete my amazing stay, before going to bed, I perused the Kemmon's Wilson museum located inside the hotel. I was inspired, educated, and compelled while reading all that the Father of the Holiday Inn brand had done in his life.
I will stay here again and will recommend it to any and everyone looking for accommodations in Memphis, TN.
July 9, 2014
Rated 5.0 out of 5.0 by Claudia321 Comfortable and excellent guest service
I really appreciate the service and staff at the Holiday Inn. The food was great and the suite we stayed in was clean and efficient. I would honestly suggest this hotel for overnight stays.
July 8, 2014
Rated 2.0 out of 5.0 by Priority Club Platinum? Bad
Front desk would not acknowledge my priority club platinum status even after I reminded them. The hotel was empty.- no upgrade, no thank you.
July 7, 2014