Rated 4.5 out of 5 by 235
Rated 4.0 out of 5.0 by Kimberly 42 Memphis
The hotel is in a great location. The only things I would change is to make sure that both elevators are working at all times. Make sure there are enought towels in the room and put more plugs in the rooms.
April 22, 2015
Rated 5.0 out of 5.0 by JJoDSM title
A very nice hotel. Surprised no free breakfast as with other chains.
We were about to check in - the lady at the desk addressed us - but then the phone rang and she opted to answer instead of continuing with our check in process. We had to wait until she was through with the call, and then make another call before she could continue dealing with us.
April 20, 2015
Rated 4.0 out of 5.0 by Stalls2011 Nice propery-need betteer staff
Not greeted as an IHG reward member. Staff seemed indifferent and like they didn't care if I was staying at their hotel or not. Only given 2 washcloths and we had 4 in the room. Cleaning service came by our room at about 8:30 am on day of check out. Told them we were checking out and we would be out by 11:00am. Came back at 10:30am. Felt like we were being rushed out of our room. When you met a staff member anywhere on the property they never acknowledged you, even hotel manager.
April 19, 2015
Rated 5.0 out of 5.0 by Melissa444444 great night's stay in Memphis
rooms clean, very friendly staff
only negative - I thought all Holiday Inn's had free breakfast
April 15, 2015
Rated 5.0 out of 5.0 by Deborah 54 Comfortable bed, clean environment everywhere
Fantastic stay always at this location. We love the close proximity to shopping, the movies and to eating areas.
April 8, 2015
Rated 4.0 out of 5.0 by dodsonterryl Great Hotel - Bad TV
The room and the service was great - the tv did not work correctly.
April 8, 2015
Rated 3.0 out of 5.0 by VL59 Don't actually use the sofa bed
The hotel was acceptable in every way except for the sofa bed. We pulled it out onto the floor trying to make it a little better but there wasn't any thing you could do for it! Mattress was about 3 inches thick and all you could feel was the springs. Miserable. All sofa beds need to be replaced with new ones you can actually sleep on.
April 2, 2015
Rated 5.0 out of 5.0 by shirl32 EXCELLENT
Everyone and everything was excellent. The staff was excellent always smiling went out of their way to make sure all of our needs were taking are of. Made me and the other girls (16) of us, have a great weekend getaway. Thank you,
April 1, 2015