Rated 4.4 out of 5 by 158
Rated 5.0 out of 5.0 by JimDon123 Great place to stay!
As we travel, we always watch for a Holiday InnExpress to spent a night, a weekend or a week. They are well kept, clean and the staff are pleasant and help.
July 3, 2014
Rated 5.0 out of 5.0 by tlogsdon Excelent Stay
This hotel is Marvelous! Everything from Checking in, to breakfast, to having to leave, this hotel excelled in every aspect. was greeted as an IHC rewards member and upgraded accordingly. Breakfast Buffet was great food, not the usual processed foods. Bed was very comfortable, and housekeeping was immaculate. Highly recommend staying here. The cost is a little more, but worth the cost
July 3, 2014
Rated 1.0 out of 5.0 by MS1963 Front desk staff superb, but carpet filthy!!!!
PLEASE GET NEW CARPET AND FIX BATHROOM EXHAUST FANS!!!!! Front desk staff were extremely knowledgeable, professional and friendly.
June 30, 2014
Rated 5.0 out of 5.0 by tlogsdon Excellent stay
This hotel is Marvelous! Everything from Checking in, to breakfast, to having to leave, this hotel excelled in every aspect. was greeted as an IHC rewards member and upgraded accordingly. Breakfast Buffet was great food, not the usual processed foods. Bed was very comfortable, and housekeeping was immaculate. Highly recommend staying here. The cost is a little more, but worth the cost.
June 30, 2014
Rated 5.0 out of 5.0 by JANICE55 COMFORTABLE BED AND CLEAN ROOM
THE ROOM WAS VERY NICE AND CLEAN. THE BED WAS THE MOST COMFORTABLE BED THAT I HAVE SLEPT ON IN A HOTEL IN A VERY LONG TIME. I GOT A VERY GOOD NIGHTS SLEEP AND I THANK HOLIDAY INN FOR THAT ALONE. VERY CLEAN HOTEL AND WELL KEPT. CUDOS TO THE STAFF OF THE HOLIDAY INN FOR DOING A JOB WELL DONE.
June 30, 2014
Rated 3.0 out of 5.0 by SMMS44 Average hotel
Checkin clerks rude and eating fried chicken, the whole lobby smelled. All other staff very polite. I was there for a wedding, had to beg for my breakfast coupons which were part of the wedding party deal, kids and adults running and shouting in halls. An average hotel, nothing to set you apart from others. I should clarify room was very clean on check in, I asked for no service while I was there.
June 27, 2014
Rated 4.0 out of 5.0 by driver3113 The bed sheets smelled used. Very bright floodlights right outside our windows stayed on all night.
Linens need to be refreshed.
The floodlights could go off at midnight or some such.
June 27, 2014
Rated 2.0 out of 5.0 by Dr. Wallace Poor "lost and found"
Amazingly what I know I left in the room was not there when I returned...expensive dresses. Poor response to handling it caused me to have to drive an extra 90 minutes back to the hotel for any kind of accountability. The young lady at the desk had a very rude demeanour not only to me, but also to another guest whom they had "over booked".
June 27, 2014
Rated 4.0 out of 5.0 by LayJef16 Business Trip
No additional comments. Stay was fine for work related business trip.
June 26, 2014
Rated 5.0 out of 5.0 by stungunner27 Friendly, helpful staff and comfortable bed
The staff was extremely friendly and helpful. I was towing a trailer and encountered a problem with it and had limited tools on hand. After checking in, I asked if they happened to have any pliers I could borrow. They graciously tracked down the maintenance person and gave me their tool box and I was able to make the necessary repairs. Also the bed was very comfortable and the room was updated and modern. I will definitely stay here again when I am in the area.
June 25, 2014
Rated 5.0 out of 5.0 by App Engineer Very nice hotel
This Holiday Inn did everything right. Very comfortable stay.
June 24, 2014
Rated 4.0 out of 5.0 by kbrook Clean room and friendly staff
Comfortable stay, clean room and an accommodating staff.
June 24, 2014
Rated 5.0 out of 5.0 by JT1776 Classy lobby and great location
This hotel provided the most ideal location next to shopping and restaraunts. I was most pleased by the restaraunts staff for both our evening and breakfast meals.
June 22, 2014
Rated 4.0 out of 5.0 by geetarman Holiday Inn Wolfchase Galleria
The hotel is very nice, staff is great, rooms were nice, internet speed is my only complaint. I stayed on the 6th floor and the wireless speed was just ok. Plugged into the cable provided and it slowed down drastically. I went back to the wireless.
I stayed again on the 4th floor, and the wireless was even slower, not even able to load certain pages completely. If internet speed is important to you, you might want to search elsewhere. Otherwise, a nice hotel with a restaurant and bar.
June 20, 2014
Rated 5.0 out of 5.0 by littleguy980879897809 Comfortable bed and great service
This hotel was very nice the people at the front desk were very nice and i enjoyed talking to them about my problems.
June 13, 2014
Rated 5.0 out of 5.0 by Cyn1981 Great bed and service was good
Everything was good, would stay again. The only thing I noticed was shower curtain could have been fresher smelling, smelled a little musty. But over all was a great stay. Thank you
June 12, 2014
Rated 3.0 out of 5.0 by Ron Fudge Some issues.
unable to locate luggage cart
carpet felt unclean
June 12, 2014
Rated 5.0 out of 5.0 by ms7165 Considerate Staff
Considerate staff that went out of their way to accommodate our needs
June 11, 2014
Rated 5.0 out of 5.0 by Chuckm1234 Great Customer Service
courtious staff and very nice facility, pleanty of parking for vehicles with trailers... because its near the mall (you have to dirve throught the mall parking lot to get in) don't let that fool you... a very nice facility
June 9, 2014
Rated 4.0 out of 5.0 by realy subway
Great I love my stay cant wait to come back thanks
June 5, 2014
Rated 5.0 out of 5.0 by Manager7 Comfortable bed and great hospitality
I stayed here with my son while travelling to Houston. The staff were very courteous and helpful. The room was great, and the beds were very comfortable, The homemade blueberry and chocalate chip muffins in the morning were extremely delicious. If I travel back to Memphis, I will definitely stay at this Holiday Inn again.
June 2, 2014
Rated 5.0 out of 5.0 by Runner63 Quiet and comfortable
Wonderful location, practically anything your pallet desires in the way of food. Very convenient to I-40. Very clean establishment with a helpful staff! A must stay if accessing north or east Memphis area.
June 1, 2014
Rated 5.0 out of 5.0 by Mikko48 Weekend stay
Great place to wind down for a weekend the staff was excellent and the rooms perfect, beds very comfortable, breakfast was great . In all very nice place you will not be disappointed.
Thank you Holiday Inn
May 29, 2014
Rated 5.0 out of 5.0 by Fred78 Excellent service
Excellent service from staff. Very clean and well equipped room.
May 26, 2014
Rated 5.0 out of 5.0 by STL Cardinals Fan Would stay here again.
This is a great hotel with great staff members in a great location. The only slightly negative thing I could say is the internet speeds need to be upgraded.
May 25, 2014
Rated 4.0 out of 5.0 by Terry from El Paso Memphis stay
I used Reward points and was very smooth. Only thing being a Platinum member during check in I was given a 500 point coupon and told it would be added to by points balance. On check out different lady told me no.. we don't do that and threw the coupon to the side. I understand and don't mind policy if I used points to reserve the room.. although I also paid the $70 to use fewer points..but I don't get why one would tell me one thing and then on check out do another. I was on the 6th floor and as I came and went that evening I could pick out my room before I got to it because somebody left their glass in the floor near my door. That was odd. But other than that it was wonderful very nice location.
May 15, 2014
Rated 5.0 out of 5.0 by Excalibur310 Holiday Inn Wolfchase
Absolutely wonderful staff, and Hotel. Hotel was beautiful, check in was fast and efficient, room was absolutely gorgeous. Only drawback was the sofa mattress was too thin and you could feel the springs in it, and it was stained in a couple of spots. The rest of the hotel and the stay was absolutely terrific.
May 14, 2014
Rated 5.0 out of 5.0 by Morrison2 Southern Hospitality
We thoroughly enjoyed our stay at this Holiday Inn. Room was clean, quiet and comfortable. Exceptionally friendly hotel staff from the front desk to the wait staff in the dining room. Breakfast was tasty, although not as hot as we'd prefer, but good variety and the staff responded quickly. Good location in Bartlett, TN with many restaurants and good shopping close by.
May 6, 2014
Rated 5.0 out of 5.0 by Beth51 Great service
The service at this hotel was excellent, as was the room. The breakfast buffet was reasonable and of very good quality. I would absolutely stay there again.
May 5, 2014
Rated 4.0 out of 5.0 by NCCMHAHN Great stay, but not so friendly staff.
First upon check-in, I was promised 300 points for taking points vice their welcome package, yet to receive it. The next day was not bad, great breakfast. We then asked about a later check-out only to be told we have other guests checking in and there is no way. I get the check-in proceedings but to be rude and tell me your problems is not good business. Fix the front desk and I'l return.
April 26, 2014