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Rated 4.4 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! As we travel, we always watch for a Holiday InnExpress to spent a night, a weekend or a week. They are well kept, clean and the staff are pleasant and help. July 3, 2014
Rated 5.0 out of 5.0 by Excelent Stay This hotel is Marvelous! Everything from Checking in, to breakfast, to having to leave, this hotel excelled in every aspect. was greeted as an IHC rewards member and upgraded accordingly. Breakfast Buffet was great food, not the usual processed foods. Bed was very comfortable, and housekeeping was immaculate. Highly recommend staying here. The cost is a little more, but worth the cost July 3, 2014
Rated 1.0 out of 5.0 by Front desk staff superb, but carpet filthy!!!! PLEASE GET NEW CARPET AND FIX BATHROOM EXHAUST FANS!!!!! Front desk staff were extremely knowledgeable, professional and friendly. June 30, 2014
Rated 5.0 out of 5.0 by Excellent stay This hotel is Marvelous! Everything from Checking in, to breakfast, to having to leave, this hotel excelled in every aspect. was greeted as an IHC rewards member and upgraded accordingly. Breakfast Buffet was great food, not the usual processed foods. Bed was very comfortable, and housekeeping was immaculate. Highly recommend staying here. The cost is a little more, but worth the cost. June 30, 2014
Rated 5.0 out of 5.0 by COMFORTABLE BED AND CLEAN ROOM THE ROOM WAS VERY NICE AND CLEAN. THE BED WAS THE MOST COMFORTABLE BED THAT I HAVE SLEPT ON IN A HOTEL IN A VERY LONG TIME. I GOT A VERY GOOD NIGHTS SLEEP AND I THANK HOLIDAY INN FOR THAT ALONE. VERY CLEAN HOTEL AND WELL KEPT. CUDOS TO THE STAFF OF THE HOLIDAY INN FOR DOING A JOB WELL DONE. June 30, 2014
Rated 3.0 out of 5.0 by Average hotel Checkin clerks rude and eating fried chicken, the whole lobby smelled. All other staff very polite. I was there for a wedding, had to beg for my breakfast coupons which were part of the wedding party deal, kids and adults running and shouting in halls. An average hotel, nothing to set you apart from others. I should clarify room was very clean on check in, I asked for no service while I was there. June 27, 2014
Rated 4.0 out of 5.0 by The bed sheets smelled used. Very bright floodlights right outside our windows stayed on all night. Linens need to be refreshed. The floodlights could go off at midnight or some such. June 27, 2014
Rated 2.0 out of 5.0 by Poor "lost and found" Amazingly what I know I left in the room was not there when I returned...expensive dresses. Poor response to handling it caused me to have to drive an extra 90 minutes back to the hotel for any kind of accountability. The young lady at the desk had a very rude demeanour not only to me, but also to another guest whom they had "over booked". June 27, 2014
Rated 4.0 out of 5.0 by Business Trip No additional comments. Stay was fine for work related business trip. June 26, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and comfortable bed The staff was extremely friendly and helpful. I was towing a trailer and encountered a problem with it and had limited tools on hand. After checking in, I asked if they happened to have any pliers I could borrow. They graciously tracked down the maintenance person and gave me their tool box and I was able to make the necessary repairs. Also the bed was very comfortable and the room was updated and modern. I will definitely stay here again when I am in the area. June 25, 2014
Rated 5.0 out of 5.0 by Very nice hotel This Holiday Inn did everything right. Very comfortable stay. June 24, 2014
Rated 4.0 out of 5.0 by Clean room and friendly staff Comfortable stay, clean room and an accommodating staff. June 24, 2014
Rated 5.0 out of 5.0 by Classy lobby and great location This hotel provided the most ideal location next to shopping and restaraunts. I was most pleased by the restaraunts staff for both our evening and breakfast meals. June 22, 2014
Rated 4.0 out of 5.0 by Holiday Inn Wolfchase Galleria The hotel is very nice, staff is great, rooms were nice, internet speed is my only complaint. I stayed on the 6th floor and the wireless speed was just ok. Plugged into the cable provided and it slowed down drastically. I went back to the wireless. I stayed again on the 4th floor, and the wireless was even slower, not even able to load certain pages completely. If internet speed is important to you, you might want to search elsewhere. Otherwise, a nice hotel with a restaurant and bar. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This hotel was very nice the people at the front desk were very nice and i enjoyed talking to them about my problems. June 13, 2014
Rated 5.0 out of 5.0 by Great bed and service was good Everything was good, would stay again. The only thing I noticed was shower curtain could have been fresher smelling, smelled a little musty. But over all was a great stay. Thank you June 12, 2014
Rated 3.0 out of 5.0 by Some issues. Broken furniture unable to locate luggage cart carpet felt unclean June 12, 2014
Rated 5.0 out of 5.0 by Considerate Staff Considerate staff that went out of their way to accommodate our needs June 11, 2014
Rated 5.0 out of 5.0 by Great Customer Service courtious staff and very nice facility, pleanty of parking for vehicles with trailers... because its near the mall (you have to dirve throught the mall parking lot to get in) don't let that fool you... a very nice facility June 9, 2014
Rated 4.0 out of 5.0 by subway Great I love my stay cant wait to come back thanks June 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great hospitality I stayed here with my son while travelling to Houston. The staff were very courteous and helpful. The room was great, and the beds were very comfortable, The homemade blueberry and chocalate chip muffins in the morning were extremely delicious. If I travel back to Memphis, I will definitely stay at this Holiday Inn again. June 2, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable Wonderful location, practically anything your pallet desires in the way of food. Very convenient to I-40. Very clean establishment with a helpful staff! A must stay if accessing north or east Memphis area. June 1, 2014
Rated 5.0 out of 5.0 by Weekend stay Great place to wind down for a weekend the staff was excellent and the rooms perfect, beds very comfortable, breakfast was great . In all very nice place you will not be disappointed. Thank you Holiday Inn May 29, 2014
Rated 5.0 out of 5.0 by Excellent service Excellent service from staff. Very clean and well equipped room. May 26, 2014
Rated 5.0 out of 5.0 by Would stay here again. This is a great hotel with great staff members in a great location. The only slightly negative thing I could say is the internet speeds need to be upgraded. May 25, 2014
Rated 4.0 out of 5.0 by Memphis stay I used Reward points and was very smooth. Only thing being a Platinum member during check in I was given a 500 point coupon and told it would be added to by points balance. On check out different lady told me no.. we don't do that and threw the coupon to the side. I understand and don't mind policy if I used points to reserve the room.. although I also paid the $70 to use fewer points..but I don't get why one would tell me one thing and then on check out do another. I was on the 6th floor and as I came and went that evening I could pick out my room before I got to it because somebody left their glass in the floor near my door. That was odd. But other than that it was wonderful very nice location. May 15, 2014
Rated 5.0 out of 5.0 by Holiday Inn Wolfchase Absolutely wonderful staff, and Hotel. Hotel was beautiful, check in was fast and efficient, room was absolutely gorgeous. Only drawback was the sofa mattress was too thin and you could feel the springs in it, and it was stained in a couple of spots. The rest of the hotel and the stay was absolutely terrific. May 14, 2014
Rated 5.0 out of 5.0 by Southern Hospitality We thoroughly enjoyed our stay at this Holiday Inn. Room was clean, quiet and comfortable. Exceptionally friendly hotel staff from the front desk to the wait staff in the dining room. Breakfast was tasty, although not as hot as we'd prefer, but good variety and the staff responded quickly. Good location in Bartlett, TN with many restaurants and good shopping close by. May 6, 2014
Rated 5.0 out of 5.0 by Great service The service at this hotel was excellent, as was the room. The breakfast buffet was reasonable and of very good quality. I would absolutely stay there again. May 5, 2014
Rated 4.0 out of 5.0 by Great stay, but not so friendly staff. First upon check-in, I was promised 300 points for taking points vice their welcome package, yet to receive it. The next day was not bad, great breakfast. We then asked about a later check-out only to be told we have other guests checking in and there is no way. I get the check-in proceedings but to be rude and tell me your problems is not good business. Fix the front desk and I'l return. Thomas Hahn Gold Member April 26, 2014
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