Rated 4.3 out of 5 by 243
Rated 5.0 out of 5.0 by Henry6967 Clean and modern
This hotel was very clean with updated lobby and rooms. Please keep in mind that this is NOT an Express and no breakfast will be offered for free. There is a restaurant in the hotel that offers breakfast and dinner. It looked very nice. The hotel pool was nice and most importantly-warm. The room was clean with a refrigerator, microwave, coffee maker, desk, comfortable chair and adequate lighting. The mattress was very firm. Of course, the air conditioning was VERY LOUD as it is in all hotel rooms. We would turn it off to sleep, but then room got too hot. The loud air conditioning is at every hotel we stay in-it is part of staying in a hotel room.
All of the staff was friendly and helpful.
July 31, 2015
Rated 5.0 out of 5.0 by LAM56 Slight improvements needed
Mostly positive about my visit - only 1 bar of soap in bathroom - most places have a shower bar & sink bar - also, checked in Friday night - long wait - only 1 person working front desk - she was very nice but overworked & stresses
July 30, 2015
Rated 4.0 out of 5.0 by altonclark Good room, Great service, Marginal food
We stay at this HI 3-4 times per year. Rooms are very nice. Staff is very friendly and helpful. My main gripe is the breakfast. The restaurant staff is very helpful. Once when there was no skim milk, the lady went next door to a convenience store to get some.
But the food is definitely sub-standard compared to that at other chains. Sometimes they give us a voucher. Sometimes we have to pay. I'm guessing that about half the guests have vouchers.
So my recommendation is -improve the food quality, increase the room rate a bit, and make breakfast complimentary!
July 30, 2015