Rated 4.2 out of 5 by 153
Rated 5.0 out of 5.0 Disappointing
I rented three rooms. In one of my rooms, the comforter was stained. In another there was mold in the bathroom near the shower. The other room was just fine.
December 24, 2014
Rated 3.0 out of 5.0 by aimeeatc If the wireless only worked...
With exception to two long hairs on one bed, these were clean, comfortable rooms.
However, we both required internet access for work-related duties. We were unable to maintain a connection in our room - had to repeatedly (seven times, in a just a few hours) walk to the lounge area to reconnect (and hope for the best!).
When the staff was asked about this issue, we were scolded that "only 2 devices" were allowed per room (we each had one logged on) and she "was just near" our room "with no problems" gaining access. She also told us to go to the lounge and do work there. We were staying there because I had surgery scheduled at the Cleveland Clinic early the next morning - after a full day of pre-op testing, the last thing I wanted to do would be hang out in the noisy lounge. I had just a few tasks I needed to complete for work, and it took me several hours due to the slow and unreliable internet service. Not a stress I was anticipating that night.
Upon checking out early the next morning, the new staff member was very polite and apologized for the issue, and did state that 6 devices were allowed access in each room.
Bottom line, if you don't need internet access, this isn't a bad place to stay. If you need access, avoid.
December 21, 2014
Rated 5.0 out of 5.0 by BJ 93 Great Sleeping
I really enjoyed my stay. The only thing I would like to see is some type of a breakfast included with visit .
If it would be a coupon for $5. off breakfast it would be fine.
December 13, 2014