Rated 4.2 out of 5 by 319
Rated 3.0 out of 5.0 by mspoet0928 Disappointed
I arrived late at night, and asked for a discounted rate. The desk clerk mentioned breakfast in the morning, she said it was going to be a buffet, but it wasn't, it was sit down and order. The room was clean, but the sheets and blankets on the bed were old, scratchy, pilled, and substandard. Breakfast for discounted rate was NOT included, which surprised an annoyed me, I saved only $15 by asking for discounted government rate. I felt like they were nit-picking at the fees and details, much like flying nowadays, and I wasn't expecting it and am very disappointed by it.
I stayed in 4 different hotels of similar cost, value, and advertised quality over the past 2 weeks and I would rate it as 3rd out of 4, definitely below average.
May 9, 2016
Rated 5.0 out of 5.0 by Steve Buckeye Business Trip to Willoughby
Great location and easy to get to. Other food and shops close by
May 2, 2016
Rated 2.0 out of 5.0 by kevynp clean comfortable rooms
Other than the call after working all night because of mistakes made at checking in I have no problems. I think better training for desk staff would go far to improve my stay.
April 19, 2016