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Rated 4.4 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff The front desk manager had a can-do attitude. I arrived late in the afternoon and wanted to use my Anniversary reward for being an IHG Platinum member. I had to call IHG to do this and the woman I spoke with was very incompetent. I passed the phone to the desk manager and she did a neat trick before handing the phone back to me. IHG scheduled me for the next day, per the Desk Manager's instruction and she moved me to the night I arrived - for one night. What a great can-do woman and how helpful when I was tired and just wanted to get a room and be done with it. The room was very very clean and everything was just perfect. The food in the restaurant was fresh and great. The restaurant and bar are all one open area and there was a very noisy party going on but they quieted down a bit. The next day, breakfast was prompt and delicious. I will definitely stay here again. Very nice facility and the staff are great - both hotel and restaurant. July 19, 2015
Rated 5.0 out of 5.0 by New chef I have stayed at this hotel several times. The it is always clean and staff is friendly! They have a new chef and he has greatly improved the menu and quality of the food. July 18, 2015
Rated 5.0 out of 5.0 by great hotel This hotel has a good location and clean rooms. Very satisfied. July 13, 2015
Rated 3.0 out of 5.0 by Slow Slow Slow On hold for 40 minutes waiting to make a reservation. Very pleasant person, and very apologetic, but seriously. Then in the morning, desk clerk sat and payed attention to his phone... Training needed! July 13, 2015
Rated 5.0 out of 5.0 by ok good hotel. food was good but cold at the breakfast July 12, 2015
Rated 5.0 out of 5.0 by Great service The staff made us feel so welcome from the booking of the room until we left the next morning. Breakfast was a wonderful experience. Everything including the staff made it a great experience. Good value for the money! July 9, 2015
Rated 4.0 out of 5.0 by Only One Disappointment The only disappointment I had was in the breakfast provided at this Holiday Inn Express. I have stayed here several times for a week at a time during the past few years, and they always had bacon as part of the breakfast, but this time the only meat was sausage patties, which I don't like. Some of the other guests expressed a strong preference for bacon as well. Other than that, the hotel staff were friendly and helpful, the rooms were clean and comfortable, and it's located in a good part of Montgomery with easy access to Interstate. July 8, 2015
Rated 5.0 out of 5.0 by Great Service! The staff at this hotel are very friendly! I would definitly stay at this location again. The beds were comfortable the pillows a little to soft, but managable. The wait staff in the dining area were VERY nice! July 6, 2015
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