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  • 1 888 HOLIDAY
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Rated 4.2 out of 5 by 333 reviewers.
Rated 2.0 out of 5.0 by Stressful time at the HI My stay was anything but convenient, my hotel key stopped working almost daily Also, the shuttle service was limited to just the airport, this hotel is so isolated that a cab down to the French Quarter costs about 30 dollars, to get to Mid City it's around 15 dollars. I left my headphones at the hotel and have tried to talk to the head of housekeeping multiple times. They don't answer the phone and my messages haven't been returned. On a more positive note: the bartenders are fantastic, the bed is comfortable, and there's a great gumbo joint right next door! March 25, 2015
Rated 4.0 out of 5.0 by Rooms Small We were visiting New Orleans to look at schools for our daughter. This room was adequate, as was most of the hotel. The rooms were on the small side and also showed their age. Electrical outlets in the lamps were worn to the point that phone chargers would not stay connected. More electrical outlets would also be nice, as we all have personal devices to charge overnight. The buffet breakfast was overpriced for what was served - to the point that we dined off site our second morning. March 23, 2015
Rated 5.0 out of 5.0 by great service Outstanding and friendly staff; very attentive to needs; March 22, 2015
Rated 5.0 out of 5.0 by Convenient and efficient We stayed at the Holiday Inn Metairie because of their park and cruise service. Our primary concern was getting to the port on time and being picked up to return to our car in a timely manner. We have used many shuttle services in the past and this was one of the most efficient pick-up we have had. The hotel itself was also nice. The staff were a highlight -- efficient, courteous, friendly. It was a good overall experience. March 21, 2015
Rated 4.0 out of 5.0 by Clean/Good food Third time I have stayed at this facility. Pillows are great, food servings are huge. TV not reliable. March 15, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Overall a great stay. The receptionist was nice, the beds were comfortable. The only thing I encountered was the TV did not work and the shower head wasn't anchored to the wall.. Looks like they were in the middle of construction and forgot to attach the base to the wall. But that didn't really affect my shower. The airport shuttle driver was slightly late in the morning, but I can't complain too much. This had been an overall decent stay. March 13, 2015
Rated 5.0 out of 5.0 by Great experience Holiday Inn Metairie was exactly as described. The hotel staff was friendly and the services rendered were as expected for the most part and when they weren't, they definitely compensated. March 12, 2015
Rated 4.0 out of 5.0 by Clean and close to port Picked this hotel as it is halfway between the airport and the port for the cruise boats. Unfortunately we were stuck in a blizzard and my husband and I only got to use our room for a 3 hour catnap. The beds are comfy! They also have a buffet breakfast for $5 per person which we felt was a good deal. March 12, 2015
  • 2015-03-27T09:53:00.231-05:00
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