Rated 4.2 out of 5 by 334
Rated 4.0 out of 5.0 by SuperG7 One of the better in Metarie
Staff was excellent. Room was nice enough, very comfy bed and nice shower. wifi cut out every night around midnight and stayed gone until after we left at 8am. Visited lounge/restaurant around 9pm and stood for five minutes before being helped (sign said wait). Food was mediocre and wait staff was in the kitchen not helping customers most of the time. Several people came to the please wait to be seated sign and left after waiting several minutes. Not many nice places to stay in Metarie, this is one of the better options.
March 27, 2015
Rated 2.0 out of 5.0 by kristy098 Stressful time at the HI
My stay was anything but convenient, my hotel key stopped working almost daily Also, the shuttle service was limited to just the airport, this hotel is so isolated that a cab down to the French Quarter costs about 30 dollars, to get to Mid City it's around 15 dollars. I left my headphones at the hotel and have tried to talk to the head of housekeeping multiple times. They don't answer the phone and my messages haven't been returned.
On a more positive note: the bartenders are fantastic, the bed is comfortable, and there's a great gumbo joint right next door!
March 25, 2015
Rated 4.0 out of 5.0 by JTav8r Rooms Small
We were visiting New Orleans to look at schools for our daughter. This room was adequate, as was most of the hotel. The rooms were on the small side and also showed their age. Electrical outlets in the lamps were worn to the point that phone chargers would not stay connected. More electrical outlets would also be nice, as we all have personal devices to charge overnight. The buffet breakfast was overpriced for what was served - to the point that we dined off site our second morning.
March 23, 2015