Rated 4.0 out of 5 by 133
Rated 4.0 out of 5.0 by CTXR Great beds, good location, excellent front desk
Recently stayed at this Holiday Inn in early December 2013. Cost per night was a bit higher than usual for this time of year given a large conference in New Orleans making it a bit more expensive than expected. While an apparent older hotel, it also appears recently renovated. The rooms (particularly the bathrooms) are a bit on the smaller size, but certainly adequate with well appointed furnishings. The beds and pillows were among the most comfortable we have had in similar chain hotels across the country.
The front desk was very helpful. We returned late one evening to find our room hadn't been serviced and they sent someone up within 15 minutes of calling. We also had another day where the toiletries weren't replaced and they quickly fixed that. However, we also had one day where our used towels were left on the floor, despite receiving new ones on the shelf. With 3 consecutive days of issues with housekeeping, that was the only negatve of our stay (but again, quickly addressed when we called).
Overall great trip, great beds and wonderful and attentive front desk.
December 13, 2013
Rated 5.0 out of 5.0 by Lclaire Comforable bed and great service
Staff at front desk was very nice and very helpful. The room was very clean and comfortable. The only complaints that I have are there was not enough lighting in my room, and I heard doors closing down the hall, other than that It was a pleasurable stay. Also, the food in the resturant was excellent.
December 13, 2013
Rated 3.0 out of 5.0 Room
I have stayed at your motel a a number of times and although I like the location, you could do a lot more to you place to make it a better experience and I base this on the fack that I travel for work a lot and I stay at Holiday Inns a lot.
Room service is inconsistent, seems they clean some things and not others, little things like coffee, 2 decaf's when I got there, asked and received real coffee, had some left over and they were gone and 2 decaf's when I returned.
Some lights didn't work, TV in living room didn't work, I found the power cord had been pulled on and I reseated it.
Don't really get treated like a Priority Club member like I do at most other Holiday Inns.
The Bar is your highlight, great bartenders and a good place to eat when you come in late.
Sorry, I don't do surveys very often but, I think this location needs a better work ethic.
December 10, 2013