Rated 4.0 out of 5 by 135
Rated 3.0 out of 5.0 by Alberto1959 resturant and Bar Service
I have always stayed at your facilities ,however I have noticed your restaurant and bar staff is getting worst. They do not attend their customers. The night crew attending the bar area are at best rude. for both days I stayed there last week. Both me and my colleague had to wait 30 min. to get served, and after we got served , we were ignored by all staff for a simple request like can I have a fork and knife. They seemed to never make eye contact for serves. several times we both waved our hands to the reception girls which we 2 of them ,, They made eye contact and we ignored.
December 16, 2013
Rated 4.0 out of 5.0 by Scoutyboy21 NOLA Experience
The stay was professional and the staff was supportive,
As an early riser and an early bird the lack of coffee upon a pre- 6 am departure was a little annoying. However the staff was courteous to inform that a to go cup was possible upon request.
I will make this a priority stay option on future business engagements,
Kimberly in the restaurant was stellar!!!
December 15, 2013
Rated 4.0 out of 5.0 by CTXR Great beds, good location, excellent front desk
Recently stayed at this Holiday Inn in early December 2013. Cost per night was a bit higher than usual for this time of year given a large conference in New Orleans making it a bit more expensive than expected. While an apparent older hotel, it also appears recently renovated. The rooms (particularly the bathrooms) are a bit on the smaller size, but certainly adequate with well appointed furnishings. The beds and pillows were among the most comfortable we have had in similar chain hotels across the country.
The front desk was very helpful. We returned late one evening to find our room hadn't been serviced and they sent someone up within 15 minutes of calling. We also had another day where the toiletries weren't replaced and they quickly fixed that. However, we also had one day where our used towels were left on the floor, despite receiving new ones on the shelf. With 3 consecutive days of issues with housekeeping, that was the only negatve of our stay (but again, quickly addressed when we called).
Overall great trip, great beds and wonderful and attentive front desk.
December 13, 2013