Rated 4.2 out of 5 by 333
Rated 2.0 out of 5.0 by kristy098 Stressful time at the HI
My stay was anything but convenient, my hotel key stopped working almost daily Also, the shuttle service was limited to just the airport, this hotel is so isolated that a cab down to the French Quarter costs about 30 dollars, to get to Mid City it's around 15 dollars. I left my headphones at the hotel and have tried to talk to the head of housekeeping multiple times. They don't answer the phone and my messages haven't been returned.
On a more positive note: the bartenders are fantastic, the bed is comfortable, and there's a great gumbo joint right next door!
March 25, 2015
Rated 4.0 out of 5.0 by JTav8r Rooms Small
We were visiting New Orleans to look at schools for our daughter. This room was adequate, as was most of the hotel. The rooms were on the small side and also showed their age. Electrical outlets in the lamps were worn to the point that phone chargers would not stay connected. More electrical outlets would also be nice, as we all have personal devices to charge overnight. The buffet breakfast was overpriced for what was served - to the point that we dined off site our second morning.
March 23, 2015
Rated 5.0 out of 5.0 by Wayne 22222 great service
Outstanding and friendly staff; very attentive to needs;
March 22, 2015