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Rated 4.1 out of 5 by 75 reviewers.
Rated 3.0 out of 5.0 by Too expensive for what you get I have been using this hotel for many years, simply because of the location. One thing that has always been a problem, the room thermostats. It is impossible to keep your room at a comfortable temperature because they somehow program the thermostats to shut down the compressor during the evening. The fan blows, but there is no cool air. I've waken in the middle of the night many times in a sweat because they pull this little trick. I'm sure it saves a little in electricity, but the fact that they do this only proves that they care little for the guest that is paying a high price to stay at this hotel. For the cost per night, they can have a functioning air conditioning system for your room. As much as I hate to change my 'home away from home' while on business in Mexico City, I will now have to find a new place to stay. Don't be fooled by the facade of this hotel presented in the pictures, it's not that great, and it's certainly not worth the price. October 20, 2014
Rated 5.0 out of 5.0 by Exelente servicio en general Solicite el hospedaje únicamente para pasar la noche y no manejar con aliento alcohólico, Pero en realidad me agrado tanta que lo utilizare para mi próximo viaje de placer October 8, 2014
Rated 4.0 out of 5.0 by bien ubicado, seguro, personal amable y eficaz Fuimos con mi señora por unos días a la ciudad de México. El hotel nos agradó por su buena ubicación, relativamente cerca del centro de la ciudad y muy cerca del sector de Coyoacán. Muy buena atención pero podrían mejorar la comida, que es de carácter más internacional que mexicana. October 6, 2014
Rated 5.0 out of 5.0 by Buen Servicio Me gusto mucho el hotel, todo esta en excelentes condiciones, y la atención inigualable, lo unico fueron las toallas usadas que dejaron en el baño. September 10, 2014
Rated 5.0 out of 5.0 by Excelente servicio En cada una de mis estancias siempre he recibido un excelente servicio en las instalaciones de sus hoteles ya sea de negocio o de placer. Muchas Gracias a todos ustedes por su hospitalidad. saludos y un abrazo. September 6, 2014
Rated 4.0 out of 5.0 by personal amable y al pendiente desde el momento de que te reciben percibes que estan al tanto de ti y la amabilidad es su punto fuerte, el servicio a habiatacion es rapido y muy amable e incluso la propina esta incluida en el servicio September 3, 2014
Rated 5.0 out of 5.0 by Great service I've found the level of service excellent at all levels. September 3, 2014
Rated 5.0 out of 5.0 by First time in Mexico City This was my first trip to Mexico City, or Mexico for that matter. Not knowing what to expect, I wanted to stay at a hotel that was highly rated by customers. I wasn't disappointed. The room was very clean and comfortable. It wasn't located near where my business was taking me but between the Metro and the sedans at the hotel, I didn't have any problems getting around. The sedan drivers were very friendly and helped me learn about the Coyoacan area of the city. The only downside for a non-Spanish speaker is that there weren't always staff around who spoke English, particularly in the restaurant. But it wasn't that big a deal since the staff was very helpful. August 29, 2014
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