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Rated 4.1 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by bien ama de llaves no debe tocar la puerta a las 8 de la mañana December 17, 2014
Rated 4.0 out of 5.0 by langjährig guter service langjährig guter service mit leider störenden Geräuchen der nachbarliche ? Klimaanlage ? December 17, 2014
Rated 2.0 out of 5.0 by Habitación ruidosa, hotel en obra La habitación fue ruidosa y tienen un problema de tubería en la zona de las salidas de emergencia (Habitación 322). La tarifa negociada con mi empresa no fue aplicada. December 15, 2014
Rated 5.0 out of 5.0 by Servicio excelente todo estuvo muy bien estuvimos en reuniones en los salones y las atenciones excelentes. December 11, 2014
Rated 5.0 out of 5.0 by Business stay - 1 week Although this Holiday Inn was a little further from my daily business appointments than Holyday Inn Reforma - which I normally book, I found it a real good locations to be. I used every day the taxi service from the hotel and the second day concierge already knew my way of getting around and were very attendfull. The restaurant, especially breakfast, is EXCELLENT, apart from the coffee that is way too weak! You have fruits, mexican food, omelets, etc. Lunch is also VERY GOOD with a really rich buffet. The hotel is located directly next to a shopping (Plaza universidad) which is so useful after working hours and only closes between 21:00-22:00, restaurants, shops, etc. ¡A very joyful experience! I will stay again in this hotel, hopefully also once with my family. December 9, 2014
Rated 5.0 out of 5.0 by Great hotel in fabulous location Great Holiday Inn hotel in Mexico City! Very modern, comfortable, and spacious guestrooms; bathroom with a spa-like feel. Loved the breakfast offering at the hotel's restaurant; amazing buffet with many quality options and very attentive and cordial staff. December 8, 2014
Rated 3.0 out of 5.0 by Not good value for your money I was given a room that had three holes on the wall (something was pulled and not repaired). In addition, the electric wires for the TV were showing, not covered. In America no 5 star hotel would give a guest a room like that. The room was next to the exercise room so I could hear the guests running on the machines. Every time someone flashed a toilet, I was able to hear the noise of the water going through the pipes. The best thing in the hotel, the breakfast. Nothing fancy, but food tasted fresh. Starting breakfast at 6:30 am until Saturday was a plus. The receptionist offered me a taxi to go to the airport charged to the room. I thought that would be plus. Turned out it was a minus. The time came and there was no taxi ready. The porter scrambled to get me a taxi. Talking to the taxi driver, he said sometimes it takes 15-20 days to get paid. If the arrangement is so bad for the taxi driver, the receptionist should not offer to charge the taxi to the hotel bill since it is an inconvenience to the taxi drivers. December 4, 2014
Rated 5.0 out of 5.0 by Calidad y cantidad del alimento consumido en restaurant Buen dia. como comentario, el servicio en el restaurant fue muy malo, la calidad de mi platillo fue malo, la lechuga no fue lavada y tal ves sin desinfectar estaba marchita, el costo por mi platillo fue muy caro para la calidad y cantidad (proporcion). tienen confusas las promociones del restaurant. y el mesero fue muy grosero, no fue servicial y el gerente no brindo una respuesta favorable a mi inconformidad. Fuimos 5 personas y nadie quedo conforme con los alimentos. November 29, 2014
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