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Rated 3.4 out of 5 by 8 reviewers.
Rated 2.0 out of 5.0 by Problema con Internet Desde Enero me he hospedado varias veces en este hotel igual el año pasado pero todo esta aceptable las habiataciones son modernas, la comida es bien, la atencion en el front desk muy bien, pero el problema que tiene este hotel es el internet un servicio muy lento, el soporte no pude ayudar mucho por que la mayoria de los problemas son por navegacion que la causa directa es el pobre ancho de banda que tienen, es unico holiday inn de los que me hospedo (Express Reformar, Express WTC, Crowne WTC, Trade Center) que tiene tan pobre internet se que igual no es para negocios pero no se puede trabajar. espero que pronto mejore este servicio para poder decir que es un hotel excelente April 22, 2013
Rated 3.0 out of 5.0 by Comfortable but average noise and quality in the room My room had some light bulbs missing, maintenance should check up on those, also the noice from the window was loud, and the room was not properly ventilated. January 29, 2013
Rated 4.0 out of 5.0 by Internet Todo en el hotel es magnifico hasta que trato de conectarme por internet a mi VPN de la corporacion y mientras no estes en un cuarto piso. 2nd y 1ro great, pero aun no tiene connecion a VPN. Me he hospedo en este hotel varias veces, He tratdo de resolver la situacion con la corporacion que ofrece el servicio de internet y solo me dicen que es mi computadora, mis compañeros de trabajo han tenido el mismo problema, de hecho se hospedan aqui una vez pero por esta situacion cuando reresan, ya buscan otro hotel donde no tengan el problema. Tambien me he hospedado en otros hoteles de Mexico DF cuando no hay habitaciones en el HI de Universidad y no tengo el problema. Lo he reportado varias veces y hoy cuando regreso tengo la esperanza de que este resuelta la situacion pero aun continua, asi que tuve que salir y hacer una recarga a mi celular para usarlo como "hotspot". Por lo demas excelente. Sus empleados son muy atentos todos, aun no he encontrado uno que no lo sea. January 20, 2013
Rated 5.0 out of 5.0 by Our favorite place to stay in Mexico City This is our third time to stay here and we are always very pleased with the level of service and quality. The hotel is very close to a great mall and easy to get to areas like San Angel, Coyoacan. Emilio ( I think that was his name) was outstanding in helping us, and the breakfast buffet was incredibly delicious. Our only complaint are the beds. We were able to change rooms due to the fact our first bed seemed too bouncy and although ournsecond room was much better we wish there was an option to upgrade to a room with a more comfortable bed. Despite this minor dissapointment we had a great time and the hotel was very safe. I have family living in DF and I was travelling with my American husband and our small daughter. January 5, 2013
Rated 3.0 out of 5.0 by bad bed, not confortable The bed was so hard... not confortable. I did not enjoy the night October 18, 2012
Rated 4.0 out of 5.0 by My last visit to Mexico city The room is great, reall confortable. The bad experience was when I tried to connect to internet, after more than 30 minutes i decided to avoid the intent. why? Because the poor signal in wireless signal into the room. July 30, 2012
Rated 4.0 out of 5.0 by Quiet location Close to a mall, this location, while not on the tourist track, offers a quiet location and modern rooms. Good for the business traveler. July 10, 2012
Rated 2.0 out of 5.0 by Good Hotel, terrible service, bad attitud from staff I have stayed 3 separate ocasions in this hotel, due to the fact that a relative lives a couple of bloks away. In these 3 instances, same deal, front desk personel have no idea what customer service is all about, seems like they are doing you a great favor allowing you to stay in this hotel. Antgonistic adversarial attitud, I thought first time was an isloated event, but during my last stay the same..Hopefully I wont stay there again. June 26, 2012
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