Rated 3.8 out of 5 by 32
Rated 5.0 out of 5.0 by TheFlash That Extra Touch in Design
I travel a lot. This hotel stay was excellent. Very good staff attitude at all levels of responsibility and accountability from housekeeping to security to reception. What especially contributed to my high level of satisfaction was the quality of the bathroom. The glass divider treatment was very tasteful and enriching my stay. Overall, food, room and service were excellent. Want to be the best at this level of quality? Provide more towel wall hangers outside of the shower, and a larger flat panel TV display screen. And give out a "special" gift to a randomly selected Priority Club member per day, so they won't forget this "special" hotel staff. People make a place more than anything!
February 26, 2014
Rated 5.0 out of 5.0 by pollo32 very good breakfast
the restaurant is an excelent place to take your food
February 5, 2014
Rated 2.0 out of 5.0 cargador de mi cel.
He tenido muy buenas experiencias en este hotel, pero esta vez sucedio algo muy extraño, sali el martes muy temprano a trabajar y deje mis cosas como el resto de los dias. Cuando llegue en la noche, uno de mis cargadores de mis celulares misteriosamente desaparecio. Llame a recepcion y me dijeron q eso era imposible. Mas tarde me dijeron q iria alguien de vigilancia a revisar mi cuarto, despues llegaron a checar la puerta y posterior me llevaron un cargador en calidad de "prestamo" mientras concluian la supuesta investigacion. Quedaron de resolverme al dia siguiente y obvio ya nadie comento nada. Q triste q pasen estas cosas y con algo tan simple como un cargador. Claro que ya no me senti con la plena confianza de dejar algo con mas valor. Obvio me traje el prestado ......ya q mi cel no podia quedarse sin pila.
February 3, 2014
Rated 4.0 out of 5.0 by Jacques27 Comfortable room and good Mexican food.
Excellent service, comfy room and lovely Mexican food.
January 5, 2014
Rated 4.0 out of 5.0 by dvdmontes1 Internet Services
Internet connection at rooms are very poor, slow and high resilence.
December 16, 2013
Rated 4.0 out of 5.0 by Kerime17 It Was comfortable and great service!
Thank your for you attentions and services, its a best place to stay for different reason, vacation, business and meeting. Also is near of the subway, supermarket and malls!
November 25, 2013
Rated 5.0 out of 5.0 by Joaquin1989 Great choice
i love Holiday Inn hotels, but Holiday Inn Plaza Universidad takes the lead.
Great staff, great location, excellent choice!
November 22, 2013
Rated 3.0 out of 5.0 by mcmc43 AC Epic Fail!
Air conditioner did not work properly. There were no windows on the room so that air could flow since the air conditioner wasn't working. Called front desk to get it fixed and maintenance claimed to have repaired it but didn't. He made it clear that it WAS repaired. Couldn't get sleep at all due to this inconvenient. Was not offered to change rooms.
November 13, 2013