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Rated 4.0 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Oportunidad de Estancia Inmejorable. El Hotel tiene una ubicación inmejorable, en pleno centro histórico de la ciudad de México, cuya vista puede disfrutarse desde el restaurante ubicado en la azotea del hotel. Si lo que se desea, es también encontrar a la mano productos de calidad y al mejor precio, nada mejor que visitar los establecimientos cercanos, estoy seguro que encontrará mercancías que colmarán sus exigencias y se ajustarán a su presupuesto, se está en pleno corazón de la nación. Si busca alternativas culturales y gastronómicas, los museos y restaurantes, lo dejarán satisfecho. February 28, 2014
Rated 5.0 out of 5.0 by estancia agradable por la estancia no hubo problemas, el unico incoveniente fue que excatamente que la habitacion que me toco quedaba abajo de la terraza/balcon del restaurante y en las mañanas al momento de estar moviendo las mesas se oia el arraste de las mismas y fue lo que me despertaba por las mañanas February 28, 2014
Rated 5.0 out of 5.0 by excellent location the location is really very good, near many shops and restaurants, near a subway station, near a historical church building. It is very easy to go anywhere using the metro. At that location there is a tourist bus where you can hop on and off. The down side is that the room does not have an easy to find plug where you can use your laptop or charge a battery. The worst thing is that the reception could not help me with an adaptor to plug my laptop into the electricity network. I was quite upset with this incident, but fortunately the engineer brought me an adaptor. It was very difficult to find this engineer since he was only in at certain times!. Secondly, nobody (except the reception) can speak english. So, i was lucky the cleaning room service understood my broken spanish and asked the engineer to bring me an adaptor!!. Top service for these people, but thumb down for the reception who did not even help me by contacting the maintenance department!!. I was greatly upset by this attitude!. February 25, 2014
Rated 5.0 out of 5.0 by Great Experience very pleased during my stay, hoping to return again in short time February 23, 2014
Rated 4.0 out of 5.0 by servicio excelente un excelente hotel, excelente ubicación un trato exraordinario, me impresiono mucho despertarme en las mañanas y tener esta increible vista al zocalo desde mi habitación , la estación del metro esta super cerca, muchos atracivos turísticos en la zona, bellas artes, el zocalo, Garibaldi, paseo de la reforma, etc, definitivamente en mi próximo viaje a la ciudad de mexico me hospedare en este grandioso hotel. February 17, 2014
Rated 4.0 out of 5.0 by great place I like the shop store near the hotel and the room was a good February 16, 2014
Rated 4.0 out of 5.0 by Ubicación Estratégica y Excelente Servicio El hotel ofrece una ubicación muy apropiada, en el Centro Histórico de la Ciudad, donde caminando se pueden visitar lugares como la Catedral, el Zocalo, El Palacio de Bellas Artes, la Torre Latinoamericana, Plaza Garibaldi, Rest. Café de Tacuba. Adicionalmente a solo pocos metros está una estación del Turibus. Uno de los valores que pudimos evidenciar en el Hotel fue el Servicio al Cliente, realmente todo el personal fue atento y muy colaborador. La única situación incómoda fue el ruido excesivo en las afueras del hotel, un par de noches-madrugada en el Zocálo, como preparación para manifestaciones de la población en los días siguientes, dado que ahí se encuentra el Palacio Presidencial. February 14, 2014
Rated 4.0 out of 5.0 by Quietness on floor As mentioned in the survey, something must be done to tell guests to quieten down by say 10:00PM. No disturbances until 6:00AM. If they have to vacate the hotel very early in the morning, do it quietly without disturbing other guests. Frankly, I dont think this can be achieved since this hotel is old and does not have sound insulation in the walls. Having said this, it is still a good hotel to stay for a short period because of its location to the Zocolo. Cheers February 13, 2014
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