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Rated 4.0 out of 5 by 73 reviewers.
Rated 3.0 out of 5.0 by Same problems I stay in this hotel very often. I already had problems with the laundry services before, where they had to buy me a new shirt because the bleach. And I had to buy a new one by miself, cause I did not noticed the problem was too late. This time, I had problems with delays, specially because in form states that the laundry should be delivered at same day before 2:00 PM. At 8:00 PM, I asked to the staff about my laundry, and the answer was that the company did not delivered my laundry in time. I was expected to leave the hotel next day, at 1:00 PM. I just received my laundry in the next day, in a moment which I was not in the hotel, and I had to leave my job 1 hour ealier to be able to pack everything before I leave the hotel. I had 2 days without hot water in the mornings because of maintenance issues. The hotel staff told me to wait few minutes before use the shower, but I simple did not had time, cause I had work, so I had to take cold shower. The elevator hall in the 6th floor, as always, had a very bad smell. February 9, 2016
Rated 5.0 out of 5.0 by Servicio excelente Holiday Inn Médica Sur, es un hotel que se ha adaptado a mis necesidades en los 2 últimos años, en que he ocupado los servicios hospitalarios del complejo médico. En mi primera visita estuve ingresado en el hospital y terminé los 2 últimos días de mi tratamiento como externo, pero como huesped del hotel, en donde ya estaban alojados mis familiares. Ahora que asisto a consultas periódicas lo hago con la seguridad de contar con un espacio ideal en ubicación y seguro para mi familia. February 8, 2016
Rated 1.0 out of 5.0 Hotel con olor a hospital Deben especificar en la oferta de este hotel, que no es un hotel "estandar" sino diseñado especificamente para familiares de los pacientes del hospital, informar que esta dentro del hospital y no es de facil acceso. Lo peor del hotel es que as habitaciones y pasillos HUELEN A HOSPITAL! Ni siquiera cuenta con un restaurant o tiendita donde puedas comer algo decente, la unica opcion es salir al Starbucks que esta justo al lado de URGENCIAS! En fin, estoy seguro que para el mercado objetivo cumple su objetivo, pero para un cliente platino que usa sus hoteles para viajes de negocios es lo peor que le ha pasado con cualquier hotelnde IHG. Tenia reserva por tres noches pero solo estuve una y me cambie a otro hotel por todo lo comentado. January 30, 2016
Rated 4.0 out of 5.0 by Excelente opción para hospitales cercanos a Médica sur Buen hotel, confortable, funcional, ideal para quienes asistan al Hospital Medica Sur January 25, 2016
Rated 1.0 out of 5.0 by Hospital not a hotel This hotel noted its was in a hospital complex which was fine. The problem wasn't that it was around hospitals, it was that it was a hospital. Only 2 floors were the hotel and the other floors was the hospital. It's one thing to be next to a hospital and another to stay in a hospital. There was no vending on the "hotel floors" so i had to do to the waiting room of one of the hospital floors to get a coke. There was no real lobby. The restaurant was a WINGS which is essentially a Shoney's/ Denny's level restaurant. I was looking forward to a nice meal in a nice restaurant by the time I got there which would be expected in a decent hotel. This was not the case. Also, sometimes the front desk wasn't staffed with bilingual staff. This for a full service Holiday Inn is quite poor. I choose it because it was close to where I needed to be in Mexico City and luckily for only 2 days. Needless to say, the only people staying here are family of people using the hospital. This is definitely not obvious in the overview and the quality is not a hotel but some hotel rooms for the hospital. The room itself was fine. Overall, very disappointed and feel deceived by the description. January 10, 2016
Rated 5.0 out of 5.0 by Tranquilidad para el descanso y excelente ubicación para las compras Las habitaciones son amplias y confortables, la tranquilidad del hotel contrasta con el entorno donde encuentras grandes centros comerciales a escasos minutos. Es muy seguro al estar dentro del complejo médico con vigilancia las 24 horas. Puedes salir caminando al restaurante o la cafetería. Un oasis en medio de la ciudad. December 30, 2015
Rated 5.0 out of 5.0 by BEST HOLIDAY INN IN MEXICO CITY I have stayed in 6 or 7 holiday properties in Mexico City; Medica Sur is the best quality, clean, warm, and modern hotel I have found. Only one pet peeve: Holiday does not have computer access to bills or email delivery of copy of bill with itemized charges and summary. Most other hotels have this convenience for the business traveler. November 15, 2015
Rated 4.0 out of 5.0 by nice stay quite environment, helpful staff, gym is ok. only problem is that the restaurant is WINGS, out-sourced. November 12, 2015
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