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Rated 4.0 out of 5 by 71 reviewers.
Rated 4.0 out of 5.0 by Comfortable room I have been upgraded as a Platinum Member to a suite. It was a very comfortable room. The only problem was the bathroom. It was old - and it needs renovation November 18, 2014
Rated 1.0 out of 5.0 by a below average hotel, the hotel staff needs training! I stayed at the hotel for a few days. the check-in process took 15-20 minutes. I wouldn't mind the 10-15 minutes if there were many people checking in, but i was the only one there. One night, I ordered a cold sandwich, after 40 minutes they delivered it to my room. After 5 minutes they called and said that they couldn't charge it to my room and had to go downstairs and pay for it. When I asked for the reason, they said that it was the the hotel policy. They had my credit card number on file and I just didn't understand the reason I had to go downstairs for a $10 transaction. The check out process was faster then the check in process and it took 10 minutes. However, the doorman was a nice guy and every morning smiled and asked whether I needed a taxi... he was great, quick and very helpful. November 16, 2014
Rated 4.0 out of 5.0 by Nice place to stay in Zona Rosa Slept well, conveniently located, bar/resto and friendly staff. November 11, 2014
Rated 5.0 out of 5.0 by EXCELENTE UBICACIÓN El hotel esta muy bien ubicado, en una zona segura y cerca del centro de la ciudad, las habitaciones están excelentes. November 4, 2014
Rated 4.0 out of 5.0 by Lugar Centrico El hotel esta ubicado en la zona Rosa del DF por lo que es un excelente lugar cuando se va de paseo, ya que se tiene acceso muy rápido a restaurantes, el museo de cera y otros atractivos ubicados muy cerca del lugar. Las habitaciones son limpias y muy bien diseñadas tanto para trabajar como relajarse. El único pero son las camas que son un poco duras, pero aceptables. El personal es sumamente amable y atento, realmente lo hacen sentir a uno apreciado. November 2, 2014
Rated 3.0 out of 5.0 by Ruido en horas de la madrugada En general, todo muy bien. Sin embargo, como a las 5:00 Hrs comencé a escuchar un ruido muy fastidioso como de alguna bomba o máquina y esto ya no permitió descansar. Este ruido pertenecía al hotel y no era originado afuera. October 31, 2014
Rated 3.0 out of 5.0 by FACTURACION LENTA En general las instalaciones del Hotel estan bien, el restaurant es confortable pero la comida deja mucho que desear sobretodo la del bufette. Los meseros se esfuerzan en atenderte. La habitacion es comoda aunque no habia jabones ni shampoo y se tardaron tiempo en subirlas. El check out es muy lento y tardado hace falta mas personal y espacio para atender a mas gentes simultaneamente. Gracias October 30, 2014
Rated 5.0 out of 5.0 by buen hotel pero el internet muy pobre En general el hotel es bueno y cómodo el único detalle es que en mi habitación no había señal de celular y el Internet WiFi era muy lento October 27, 2014
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