Rated 3.9 out of 5 by 154
Rated 3.0 out of 5.0 by wguilherme good service and attention from staff
need improvement in cleanliness
reservation staff (by phone) was very efficient and invest good attention
December 1, 2013
Rated 5.0 out of 5.0 by Robin8888 Nice Hotel
I was very unhappy with the valet. I felt they were lazy and not helpful at all. They parked our car without letting us take our luggage out. They made us wait 15 minutes to get the car back. They told me to go in and get the key to the room and when I came back outside my family told me they pulled away with the car.
The rest of the staff I would rate a 10 very helpful. They apoligized for the valet workers, The pool was nice - we had a a great time
November 30, 2013
Rated 5.0 out of 5.0 by Sharlee Great Hotel
This hotel provided everything we wanted for our recent stay on Miami Beach. Good food in the dining room; try the house cab if you like a glass of wine with dinner; enjoy a great margarita at the Tiki Bar outside, at the rear of the hotel. We had a 7th floor room facing the ocean and it was a very pretty view. The room was neat and clean and quite large. The HBO reception was perfect, but the regular stations weren't nearly as clear, but we were gone all the time, so we only watched TV in the evenings. There's a wide, wooden boardwalk behind the hotel property that goes on and on up and down the beach that a lot of people use to run/walk, or just plain mosey along. The beach itself is beautiful. Bright sunshine until about 3 p.m., then there are shadows coming down from the hotels, which we liked so we could get out of the direct sun for a bit. The water was very clear and even in November there were a lot of people in the water. The hotel is on 40th Street. If you drive south down Collins Avenue, turn right on 16th Street, there's a municipal parking garage on the left in the beginning of that block. Park, then walk back onto Collins and go South to 15th Street and you'll see Jerrys Cafe on the corner - it's the home of the original Wolfies. We ate a dinner and a breakfast there for a change from the hotel and it was super good and very friendly staff. Try to go see Vizcaya and take the personally guided tour - beautiful. They also had great food in the Vizcaya cafe - try the chicken salad. Miami and Miami Beach are busy all the time with traffic and full of interstate highways, so a GPS will come in very handy for your trip.
November 25, 2013
Rated 4.0 out of 5.0 by memepepe6 great service
great staff,food not so good needs work and over priced
November 25, 2013
Rated 5.0 out of 5.0 by carpro Friendly staff
Dennis at the front desk was very friendly and helpful to all my staff throughout our stay...Wilson and Johnny at the valet station were super, we had 8 cars with us and they were superstars at getting our cars to us at different times of the day and always with a smile
November 23, 2013
Rated 4.0 out of 5.0 by A2theZ Fun times
It was time for a get together with buddies. I am an IHG member. Chose Holiday Inn right at the beach front. Very convenient location. Everything is close by. The staff was very friendly.
The pool was cold though. They could upgrade their breakfast too.
November 21, 2013
Rated 4.0 out of 5.0 by bushy843 Great stay
Stayed for a 1 week vacation in November and had a great experience. All staff were very friendly expecially in food and beverage and our housekeeper! The location right on the beach was great, just a short walk down the street or board walk to south beach. good pool and pool bar. Very happy and have already reccomended to other going to Miami
November 21, 2013
Rated 5.0 out of 5.0 by Vale11 Excellent Staff and Services
The bellboy Mr Raydel was excellent. The hotel location is perfect for relax and night life.
November 18, 2013