Rated 4.0 out of 5.0 by Valente Comfortable room. Ocean front. Nice swimming pool.
Very nice hotel. Good price for value. Spacious room. No fridge in the room. No beach service.
May 14, 2013
Rated 3.0 out of 5.0 by Heiko69 Holiday Inn stadard is missing
I mainly staying in the IHG hotel since years for business and privat perpose. I never had this kind of bad service in a Holiday Inn. They don`r give Priority Club benfits linke lounge access, free breakfast, room upgrade and so on. You just can check out at 2.00 pm. The room service is very poor, they don`t knock on the door, just flip there card and open the door.If you don`t want to clean now you have to tell them when. After I told them sometimes in the afternoon they rejected.
The location of the Hotel is perfect and the other services like pool, lobby or parking is very professional.
May 8, 2013
Rated 4.0 out of 5.0 by syn6803 quick holiday sun
few days spent at hotel. Nice location for the beach. 25min walk down the south beach. Taxi is about $12. Good value for location. Swimming pool is nice
May 6, 2013
Rated 2.0 out of 5.0 by LMOnate Poor Beds and thin walls
I stayed in a double bed room (even though I requested a KNS)
The bed were both in bad shape with a matress that was very unconfortable.
April 30, 2013
Rated 3.0 out of 5.0 by Willbback Great Value on the Beach, low or no security so watch your stuff.
Tired but perfectly located property on Miami Beach. Great if you are driving with reasonable parking and great access to Miami.
We had an iPad stolen from pool side and on questioning, the staff said another guest had had a camera stolen the day before.
We reviewed the security video with the Manager and could see the perp walk in from the beach front gate and off with our iPad.
Be super cautious and don't count on the hotel staff to keep an eye on who is on the property or your stuff.
April 29, 2013
Rated 1.0 out of 5.0 by mz1985 teribble check in with management
I was welcomed at the front desk,and imformed that my card was denied. After confirming with my bank that the payment was PAID the manger insisted that the payment was denied. 45 minutes later my bank calls the hotel, and then she states the that the payment was accepted! Another 15 minutes later the the two rooms that were supposed to be connected were on opposite ends of the hallway. I also discovered that the refrigerator that i requested was not in the room either. The service was awful.
April 28, 2013
Rated 5.0 out of 5.0 by MsLadyRN Comfortable bed, great service, clean, wedding friendly
Great Experience!! Thank you for the handmade towel swans encased with wine!
April 27, 2013
Rated 4.0 out of 5.0 by girlstrip2013 Wonderful Staff
The staff was very attentive from the moment we came in the door. The front desk staff was friendly and fun we even gave them all nicknames. The breakfast buffet was wonderful and the staff in the dining room was attentive. The only problem was the location there are not a lot of dining options in the area within walking distance. Besides subway and Carrabas. The lighting in the room was awful. It was extremly dark there was no way for four girls to do hair and make up outside of the small bathrooms. I recommend this property just be aware that late night if you are hungry your only options is to order pizza. The attentive staff more than made up for the lack of services in the area. We felt safe and although the room was small it was still not unconfortable. Balcony's or larger windows on the oceanview side would have done wonders for the space and maybe some more lights or lamps.
April 26, 2013