Rated 3.8 out of 5 by 144
Rated 5.0 out of 5.0 Excelente atención y ubicación muy cerca del Aeropuerto
El trato del personal de recepción fue muy cordial y atento en todo momento. Habitación muy amplia y agradable. Cama super cómoda. Ubicación muy estratégica. Transporte para el aeropuerto muy puntual cada media hora, y el bus que va al Dolphin Mall también pasa por acá. Definitivamente me hospedaría en este hotel sin dudarlo de volver a Miami.
July 15, 2014
Rated 5.0 out of 5.0 by delawaregrandma exemplary guest services
This Holiday Inn provides an example of what a Holiday Inn should be. The staff was friendly, efficient and went out of their way to ensure our comfort. Our room was over sized and well furnished, the snack bar was open even late in the evening and the shuttle was readily available. The grounds were nice and the entire hotel was very clean and up to date. A large variety of foods were offered for breakfast. What more could we ask for!!!
July 15, 2014
Rated 3.0 out of 5.0 Family Vacation
Advertised as kids eat free-but at check in I was given a coupon for maximum 2 persons meal only. Not easy access to get a good meal outside. but very close to the airport. The cafeteria was very small 3-4 tables next to the check in and very crowded. so we did not bother. Room 416 is a corner room. It has a musty smell. Air con was not cooling well. The a/c unit is right on top of your head- so it was very difficult to get some sleep. The Bathroom has no vent. carpet needs shampoo. We drove in town from Tampa to look around Miami. We had no other option- tired and just needed to crash for the night.
July 14, 2014
Rated 5.0 out of 5.0 by Varun2211 Excellent Hotel
Excellent Hotel. Value for Money. Perfect Location. Seems to be recently renovated. Spacious rooms
July 14, 2014
Rated 3.0 out of 5.0 by viajero001 NO ERA LO QUE ESPERABA
Considerando no tener mi equipaje en el vehiculo, pase a chequearme cerca de medio día. Cuando me llegue me informaron que por un problema eléctrico no contaban con Sistema, el Bell Boy guardó mi equipaje en custodia. Al regresar por la noche habia una fila que salía hasta afuera del hotel, casi pense irme a cenar y regresar pero aprovechando la fila de Socio IHG me adelanté a las 20 o 30 personas que habia en la fila, al parecer por la cancelación de un vuelo.
A partir de cambios en las calles encontrar el hotel es complicado, porque queda en medio de todos estos cambios, el mantenimiento está en sus niveles mímimos y la afluencia de tanta gente hace que el personal se muestre sobre cargado con tanto inconveniente.
Su cercanía al aeropuerto es muy buena pero las consecuencias son las indicadas, no es un lugar para descansar ni relajarse en definitiva, es un punto de paso masivo de huespedes, es un aspecto a considerar.
July 11, 2014
Rated 5.0 out of 5.0 by Diddles15 excellent service, good food
professional staff and courtesy. very helpful. good transportation to airport; however a little slow picking up upon arrival.
July 2, 2014
Rated 5.0 out of 5.0 by Ghaiath Very Nice hotel with excellent location near the Airport
I had only one at this hotel with my family going back to Dubai from Miami International Airport.
Hotel is very nice with excellent location from the Airport and from Miami city.
Breakfast food is average but it is Ok for one night.
June 25, 2014
Rated 1.0 out of 5.0 by linfinity jet sounded A/C, can't relax at all
This articular hotel doesn't seem to have the same quality of the other affiliated Holiday Inn group I have been stayed. There's a smell in a room due to the lack of ventilation and cannot be opened window. The air flow relies only on the jet machine A/C setting right next to the bed. The average decibel is easily over 100db and it has NO auto function, hence the A/C has to either ON or OFF otherwise you'll either feel breathless or deaf. The WiFi is VERY slow, way slower than EDGE. Insufficient lighting and strange half glass-shaded shower area with only a hole for the ventilation, which creates extreme humid if you take regular temperature shower for 10 minutes. Water stained on the notepad, and the door tag even looks like a trash. Feels like a lack of managed family hotel.
Got switched to another room after the complain of the A/C though the A/C is no better, due to the same brand&similar model. The technician claimed the A/C is normal and has no idea why me and my wife can't sleep next to the jet machine, perhaps it's normal for the hotel but definitely not for us. Travelers be aware.
June 25, 2014