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Rated 3.8 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Review It was ok. The renovations were a little overwhelming in the bar area. The food in the dining room was overpriced for what they offered. I enjoyed the room, it was comfortable, even had a microwave and fridge! August 14, 2014
Rated 4.0 out of 5.0 by Hotel Stay Everything really was good and I did enjoy myself. I just had two issues, 1) the hair dryer was inoperable in room 200. 2) Who in the world changes the breakfast plans while people are in the hotel already? What if I didn't have any extra money but you were going to charge my _____(use your own terminology) because the tickets are turned into a voucher! Not to mention what situation you put your employees in because you failed to draft a memo up and put it under every door I can't imagine how a family of 5 might have felt compared to myself because it was just me. I'm NOT the one for a surprise due to I plan and budget things out just like everybody else. That was the ONLY uncool/unprofessional part(surprise). So corporate or whoever made the change please check yourselves because you might have really lost good customers that will talk about their bad experience and not enough talk about their great experience. FIX YOUR SYSTEM! If your making changes like that inform the guest as they are checking in or draft a memo up and place it under the doors so guest can decide for themselves what they will do for themselves or their families. August 14, 2014
Rated 3.0 out of 5.0 by Adequate hotel, not the best value for the money Not enough parking, the lobby was stark and uninviting, my room was very noisy all night. The room was clean, bathroom was clean and fine. The room air conditioner was very noisy. The hotel overall appeared to be weathered and in poor condition. August 12, 2014
Rated 2.0 out of 5.0 by Great service but hotel rooms lacking The service was excellent but they are working with a hotel that needs remodeling. The rooms have a dingy feeling and the air condoning is very noise. Good location with a. Rey accommodating staff. August 8, 2014
Rated 5.0 out of 5.0 by park stay fly Pleased with the room for the price. We liked it so much we will be staying the night after our trip also. It was very convenient to the Miami Airport. August 6, 2014
Rated 5.0 out of 5.0 by Good Miami Introduction! This was my first trip to Miami on my way abroad, and this choice of hotel was excellent. After a delay in pickup at the airport, I was very well treated at the hotel desk. Staff changed my room because of a problem, and that was appreciated. Then, I had to get to the bank before I left the country, and staff took me to a nearby bank. This was a huge help to me and was greatly appreciated. Staff is friendly and helpful. The restaurant with the hotel is also excellent. I rescheduled a night with them on the way back. August 5, 2014
Rated 4.0 out of 5.0 by clean convenient airport hotel with very friendly staff We used the hotel for two nights before our cruise. We (5 pax) had a large family suite on the 9th floor of the second building. Very good beds (1 king and 2 queens) a big sofa and two other seats, big TV, large desk and refrigerator. The room overlooks the airport, but the noise from the planes was not too loud. Our kids loved the pool. The staff was very friendly, especially Jamaica at check-inn. The free parking was very convenient. August 4, 2014
Rated 4.0 out of 5.0 by Great C/I I remember a really good check in and check the agents were very good! August 2, 2014
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