Rated 3.6 out of 5 by 82
Rated 5.0 out of 5.0 by scovelsmom FANTASTIC FRONT DESK STAFF!!!!
Recently my husband and I stayed here using the Park,Stay & Go package. Our room was on the top floor and huge!!! My only complaint is that the room had an unpleasant odor, kind of like cat urine. :(
We arrived on a busy Sunday evening. The night staff was swamped but they handled things great.
The morning front desk staff was super friendly and helpful. I very much enjoyed interacting with Regina and Raquan! The smiles never stopped!
We left our car for 5 days with no problems. I'm pretty sure the gaggle of ducks that I fed Cheezits to kept an eye on it for us!
Great shuttle service too!
December 5, 2013
Rated 5.0 out of 5.0 by Carlos78 Excellent service, pleasant environment
This is a very nice hotel, conveniently located near the Miami International Airport. Friendly and helpful staff. The view from the restaurant/lounge on the 9th floor is very attractive. the food was first class.
November 30, 2013
Rated 5.0 out of 5.0 Excellent as usual!
Excellent hotel, confort and attention. The best of all is the staff service, remarkable the attention of Margot, she's the best ! always taking care of geust, confort and providing help at any need. 100% recomended.
November 27, 2013
Rated 2.0 out of 5.0 by Leo2013ls Old dirty bathroom and rude staff
Very simple hotel
Near the airport and far from city
Good space room but very old and dirty bathroom
Staff is rude
November 26, 2013
Rated 2.0 out of 5.0 by Melissa811 Under construction
While I found the hotel to be a good value, the current construction made the stay less than desirable. Signs in the lobby alerted guests that construction was taking place, but that was not something I was informed of when booking the room online. Construction did not start until 8am, but after a late night working, I had hoped to sleep in instead of being greeted by drilling and hammering directly above my room. Other than that it was a little disappointing to be in a room with 2 beds rather than the king I had requested, and the cable was in and out. In the hotels defense, I am sure these are changes the staff would have been more than happy to correct, I was just too tired to move after I had gotten in.
November 22, 2013
Rated 4.0 out of 5.0 by SunshineTee friendly staffs
I would definitely recommend this hotel to friends.
November 18, 2013
Rated 5.0 out of 5.0 by Mexcuntraveler Great service and excellent staff
We spent one night before taking a Cruise. The reception Staff, was great and very helpful, specially Cynthia, she take care of our check in and help us to take the shuttle service. Thanks to her we have a great time. We recommend this hotel a lot!
November 14, 2013
Rated 2.0 out of 5.0 by DTRND Not the greatest
Nice on the outside the room was kind of grungy looking. Not updated - no place to plug phone charger in by bed side because the only outlet was on the wall in the center of the bed and couldn't reach it. I try to stay in Holiday Inn's when I travel but this one has made me second guess that.
November 9, 2013